https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159781#M257751 <P>电脑的系统升级成win11后重新安装了打印机驱动，后续使用总是出问题，安装驱动当时可以打印扫描，第二天就又不行了，总不能每次需要打印的时候重新安装驱动吧？还有自带的WIFI功能从来没用上过，总是搜寻不到WIFI</P> Wed, 27 Apr 2022 08:46:09 GMT ycz 2022-04-27T08:46:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159781#M257751 <P>电脑的系统升级成win11后重新安装了打印机驱动，后续使用总是出问题，安装驱动当时可以打印扫描，第二天就又不行了，总不能每次需要打印的时候重新安装驱动吧？还有自带的WIFI功能从来没用上过，总是搜寻不到WIFI</P> Wed, 27 Apr 2022 08:46:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159781#M257751 ycz 2022-04-27T08:46:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159784#M257753 <P>您好</P><P>关于扫描总是断开连接这个情况，您这边是否有win10或者win7等的电脑，您连接试下看看是否稳定</P><P>设置wifi的话，您试下用其他的手机开个热点，打印机是否可以搜到呢</P> Wed, 27 Apr 2022 08:58:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159784#M257753 双鱼座鲨鱼 2022-04-27T08:58:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159788#M257755 <P>之前使用的win10的电脑，没有问题，但是关键是现在电脑都win11系统了，你们业除了支持win11系统的驱动软件，总要解决问题啊。</P><P>WIFI那个问题就忽略吧，反正也很少用到。</P> Wed, 27 Apr 2022 09:02:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159788#M257755 ycz 2022-04-27T09:02:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159789#M257756 <P>您好</P><P>如果打印机固件并非最新，可以升级固件后尝试重装驱动看下，如下为固件下载链接</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/M232_237/M232-M237_Series_FW_Update-20220110.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/M232_237/M232-M237_Series_FW_Update-20220110.exe</A></P><P>升级固件过程中请保证打印机开机，不要断电，也不要以任何方式使用/操作打印机</P> Wed, 27 Apr 2022 09:17:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159789#M257756 双鱼座鲨鱼 2022-04-27T09:17:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159791#M257757 <P>现在通过连接类型为网络可以连接上，但是通过USB却连接不上，明明USB线都连接好了，而且我也尝试重新插拔了。</P> Wed, 27 Apr 2022 09:20:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159791#M257757 ycz 2022-04-27T09:20:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159797#M257758 <P>您好</P><P>您看下开始菜单上点右键——计算机管理——设备管理器</P><P>这里边通用串行总线控制器是否跟随打印机有“USB打印支持”的识别</P><P>以及图像设备中是否有233的设备识别</P><P>两者都不可以缺少，如果识别有问题，您可以试下升级打印机固件，以及其他电脑上的识别，会出现此类问题还是系统对于打印机的识别信息有误，网络的话不需要接口信息</P> Wed, 27 Apr 2022 09:49:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-de-da-yin-ji-zong-shi-lian-jie-bu-shang/m-p/1159797#M257758 双鱼座鲨鱼 2022-04-27T09:49:29Z