https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161229#M257987 <P>啥意思？把原来的驱动卸载了重新安装你发的那两个驱动吗？</P> Thu, 05 May 2022 08:14:54 GMT 志者事成 2022-05-05T08:14:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1159555#M257685 <P>每次打印文件名较长文件都没有反应，改个名立马就能打印了，更新过两三次驱动，但是问题依旧，能不能有个彻底解决的办法，办公室所有电脑都是这个问题</P> Tue, 26 Apr 2022 07:54:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1159555#M257685 志者事成 2022-04-26T07:54:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1159702#M257730 <P>您好</P><P>您可以试下如下两个驱动替换</P><P>驱动下载后，桌面新建个文件夹，把驱动复制粘贴进入，之后解压缩</P><P>电脑开始菜单旁边的放大镜里搜“控制面板”——查看设备和打印机——添加打印机——我所需打印机未列出——通过手动设置添加本地或网络打印机——选择打印机对应的端口（可以通过“控制面板”——查看设备和打印机——右键之前的打印机图标——打印机属性——端口查看）——从磁盘安装——浏览到解压缩驱动的文件夹，任选一个后缀.inf的文件后点打开，确定——下一步——（如果提示是否替换现有驱动选择替换）下一步到完成，尝试打印看看</P><P>&nbsp;</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/COL40842/ds-99374-24/upd-pcl6-x64-7.0.1.24923.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL40842/ds-99374-24/upd-pcl6-x64-7.0.1.24923.exe</A></P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/COL40842/ds-99376-24/upd-ps-x64-7.0.1.24923.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL40842/ds-99376-24/upd-ps-x64-7.0.1.24923.exe</A></P><P>&nbsp;</P> Wed, 27 Apr 2022 03:53:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1159702#M257730 双鱼座鲨鱼 2022-04-27T03:53:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161229#M257987 <P>啥意思？把原来的驱动卸载了重新安装你发的那两个驱动吗？</P> Thu, 05 May 2022 08:14:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161229#M257987 志者事成 2022-05-05T08:14:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161545#M258054 <P>您好</P><P>不需要卸载，直接安装即可，谢谢。</P> Fri, 06 May 2022 09:40:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161545#M258054 双鱼座鲨鱼 2022-05-06T09:40:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161618#M258062 <P>安装不上啊？这是为啥</P> Sat, 07 May 2022 00:47:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161618#M258062 志者事成 2022-05-07T00:47:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161634#M258065 <P>显示无法安装打印机，远程过程调用失败</P> Sat, 07 May 2022 01:39:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161634#M258065 志者事成 2022-05-07T01:39:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161645#M258066 <P>PCL那个我按完了，打印机图标是灰色的，重启也不行，无法使用，现在按照PS那个再看看是不是脱机状态的</P> Sat, 07 May 2022 02:01:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161645#M258066 志者事成 2022-05-07T02:01:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161703#M258080 <P>按完全是脱机状态，无法使用打印机</P> Sat, 07 May 2022 03:19:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161703#M258080 志者事成 2022-05-07T03:19:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161768#M258090 <P>您好</P><P>麻烦打开电脑的控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机端口--端口。</P><P>找到前面带√号的端口，发图片给我，谢谢。</P> Sat, 07 May 2022 06:41:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161768#M258090 双鱼座鲨鱼 2022-05-07T06:41:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161773#M258091 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20220507145840.png" style="width: 435px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73271i196EA3241A7E62FF/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20220507145840.png" alt="微信截图_20220507145840.png" /></span>打印机IP是10.159.112.153，默认的那个是上面的点对号的，我用点对号的安装不上，所以用数字IP那个</P> Sat, 07 May 2022 07:00:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1161773#M258091 志者事成 2022-05-07T07:00:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1162056#M258148 <P>您好</P><P>麻烦您截完整图片，以确认使用的打印机驱动程序的完整名称，谢谢。</P> Mon, 09 May 2022 08:05:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1162056#M258148 双鱼座鲨鱼 2022-05-09T08:05:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1162454#M258206 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20220510203731.png" style="width: 467px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73411i1E0CB0FB2E351D69/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20220510203731.png" alt="微信截图_20220510203731.png" /></span></P> Tue, 10 May 2022 12:38:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1162454#M258206 志者事成 2022-05-10T12:38:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1162581#M258227 <P>您好<BR />您可以通过安装系统自带的 hp laserjet 2300驱动替换的方式测试一下。<BR />方法：<BR />在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-创建端口（standard tcp/ip--输入：<SPAN>10.159.112.153，下一步，下一步直到完成</SPAN>）-厂商选择hp - 型号选择 hp laserjet 2300 - 下一步 - 下一步安装至完成即可。</P><P>然后用 hp laserjet 2300测试打印，谢谢。</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 11 May 2022 06:18:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1162581#M258227 双鱼座鲨鱼 2022-05-11T06:18:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1163519#M258358 <P>安装完一样是脱机状态，不能打印</P> Sun, 15 May 2022 07:09:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1163519#M258358 志者事成 2022-05-15T07:09:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1163521#M258360 <P>搞定了，但是有个问题，别人的电脑需要怎么做，每个电脑都这样操作一次吗？很麻烦啊</P> Sun, 15 May 2022 07:19:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1163521#M258360 志者事成 2022-05-15T07:19:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1164158#M258461 <P>您好</P><P>脱机的话，检查一下添加打印机时候选择的端口是否正确</P><P>关于文件打印的情况来说，如果您发现新的替换的驱动可以解决问题，之前的驱动在其他电脑依然存在问题，可能需要您受累，都操作一下</P> Wed, 18 May 2022 03:14:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1164158#M258461 双鱼座鲨鱼 2022-05-18T03:14:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1164191#M258475 <P>这种BUG居然无法通过修复固件，必须重装驱动？</P> Wed, 18 May 2022 05:46:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1164191#M258475 志者事成 2022-05-18T05:46:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1164427#M258527 <P>您好</P><P>可以尝试使用高版本应用软件测试一下。</P><P>如果问题依旧，电脑上使用standard tcp/ip端口，使用系统自带驱动就可以了。</P> Thu, 19 May 2022 02:52:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM428f-da-yin-wen-jian-ming-jiao-zhang-de-wen-jian-wu-ren-he-fan-ying/m-p/1164427#M258527 双鱼座鲨鱼 2022-05-19T02:52:57Z