https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp1010da-yin-cuo-wu-wu-fa-jie-jue/m-p/1161675#M258071 <P>您好</P><P>可以尝试更换电脑上其它usb端口测试一下。</P><P>如果问题依旧，请更换usb线测试。</P><P>如果问题仍无法解决，建议更换电脑测试。</P><P>排除电脑和连线问题，需要联系维修中心检测打印机。&nbsp;</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Sat, 07 May 2022 02:30:02 GMT 双鱼座鲨鱼 2022-05-07T02:30:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp1010da-yin-cuo-wu-wu-fa-jie-jue/m-p/1161292#M257999 <P>打印机插线连接到电脑就会报错提示，无法识别陌生usb设备，然后手动添加打印机，但是打印状态错误，连测试页但都无法打印</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1651753143828.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73179i269E26D2EC5B3A86/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1651753143828.png" alt="_1-1651753143828.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 05 May 2022 12:22:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp1010da-yin-cuo-wu-wu-fa-jie-jue/m-p/1161292#M257999 青衫司马 2022-05-05T12:22:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp1010da-yin-cuo-wu-wu-fa-jie-jue/m-p/1161353#M258005 <P>您好</P><P>1 打印机一定要通过长度小于1.5米的usb线连接电脑</P><P>2 打印机和电脑连接好后，当打印机就绪时，打开电脑的设备管理器-通用串行总线控制器，确认其中是否有与打印机相关的选项，方便的话，可以发图片给我，谢谢</P> Fri, 06 May 2022 01:21:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp1010da-yin-cuo-wu-wu-fa-jie-jue/m-p/1161353#M258005 双鱼座鲨鱼 2022-05-06T01:21:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp1010da-yin-cuo-wu-wu-fa-jie-jue/m-p/1161553#M258058 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1651833247563.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73228iE352E26C107B0FC0/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1651833247563.png" alt="_0-1651833247563.png" /></span></P><P>&nbsp;</P> Fri, 06 May 2022 10:34:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp1010da-yin-cuo-wu-wu-fa-jie-jue/m-p/1161553#M258058 青衫司马 2022-05-06T10:34:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp1010da-yin-cuo-wu-wu-fa-jie-jue/m-p/1161675#M258071 <P>您好</P><P>可以尝试更换电脑上其它usb端口测试一下。</P><P>如果问题依旧，请更换usb线测试。</P><P>如果问题仍无法解决，建议更换电脑测试。</P><P>排除电脑和连线问题，需要联系维修中心检测打印机。&nbsp;</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Sat, 07 May 2022 02:30:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp1010da-yin-cuo-wu-wu-fa-jie-jue/m-p/1161675#M258071 双鱼座鲨鱼 2022-05-07T02:30:02Z