https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1162049#M258145 <P>您好</P><P>手动添加打印机，操作到选择厂商和型号那一步时，点击windows 更新。</P><P>等待电脑完成更新后，厂商重新选择hp ，型号找hp color laserjet 2700测试一下。</P><P>操作过程中遇到问题，可以发图片给我，谢谢</P> Mon, 09 May 2022 07:32:42 GMT 双鱼座鲨鱼 2022-05-09T07:32:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1160918#M257942 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tony_0-1651658275286.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73102iD871D0882FE218D6/image-size/medium?v=v2&amp;px=400" role="button" title="tony_0-1651658275286.png" alt="tony_0-1651658275286.png" /></span></P><P>477fnw一体机，一直连接着电脑，原来是WIN10系统正常使用，前天更新WIN11，运行慢了还原到了WIN10后word和excel和图片都不能打印了，但是可以扫描。下载 了安装了驱动以及HP官网的HP SMART，打印测试以及PDF可以打出来。但word和excel和图片还有PDF还是不能打。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tony_1-1651658679472.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73103iD21B0B1912ADF89D/image-size/medium?v=v2&amp;px=400" role="button" title="tony_1-1651658679472.png" alt="tony_1-1651658679472.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tony_2-1651658734698.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73104i639E3FCC873E5579/image-size/medium?v=v2&amp;px=400" role="button" title="tony_2-1651658734698.png" alt="tony_2-1651658734698.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tony_3-1651658787354.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73105i2A3111C9EACDC691/image-size/medium?v=v2&amp;px=400" role="button" title="tony_3-1651658787354.png" alt="tony_3-1651658787354.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tony_4-1651658861601.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73106i9D9DFE5B15D42177/image-size/medium?v=v2&amp;px=400" role="button" title="tony_4-1651658861601.png" alt="tony_4-1651658861601.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tony_5-1651659014174.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73107i88AC3CF7A573B552/image-size/medium?v=v2&amp;px=400" role="button" title="tony_5-1651659014174.png" alt="tony_5-1651659014174.png" /></span></P><P>&nbsp;</P> Wed, 04 May 2022 10:12:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1160918#M257942 真tony 2022-05-04T10:12:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1160938#M257943 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tony_0-1651663004475.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73118iD25F26ABA3E9D422/image-size/medium?v=v2&amp;px=400" role="button" title="tony_0-1651663004475.png" alt="tony_0-1651663004475.png" /></span></P><P>就是不能打印。&nbsp;</P> Wed, 04 May 2022 11:17:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1160938#M257943 真tony 2022-05-04T11:17:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1161507#M258046 <P>您好<BR />您可以通过安装系统自带的 hp&nbsp;color laserjet 2700驱动替换的方式测试一下。<BR />方法：<BR />在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择正确的端口-下一步-厂商选择hp - 型号选择 hp&nbsp;color laserjet 2700 - 下一步 - 下一步安装至完成即可。</P><P>然后用 hp&nbsp;color laserjet 2700测试打印，谢谢。</P> Fri, 06 May 2022 08:30:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1161507#M258046 双鱼座鲨鱼 2022-05-06T08:30:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1161803#M258103 <P>用你的方法没用，手动添加里找不到<SPAN>hp&nbsp;color laserjet 2700。反复 试了好多次，也不知道 怎么就好了。</SPAN></P> Sat, 07 May 2022 09:57:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1161803#M258103 真tony 2022-05-07T09:57:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1162049#M258145 <P>您好</P><P>手动添加打印机，操作到选择厂商和型号那一步时，点击windows 更新。</P><P>等待电脑完成更新后，厂商重新选择hp ，型号找hp color laserjet 2700测试一下。</P><P>操作过程中遇到问题，可以发图片给我，谢谢</P> Mon, 09 May 2022 07:32:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/477fnw-yi-ti-ji-yi-zhi-lian-jie-zhe-dian-nao-office-bu-neng-da-yin-le-dan-shi-ke-yi-sao-miao/m-p/1162049#M258145 双鱼座鲨鱼 2022-05-09T07:32:42Z