https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1162319#M258178 <P>重新获取过，也不行，麻烦看下，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a844f1bd2149a20e12b19f355468da6.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73381iB506FFD325CDD6E3/image-size/medium?v=v2&amp;px=400" role="button" title="a844f1bd2149a20e12b19f355468da6.jpg" alt="a844f1bd2149a20e12b19f355468da6.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="532a36f3a8876dcdf4f11073f8c9f59.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73382i312AB4C4EC90E144/image-size/medium?v=v2&amp;px=400" role="button" title="532a36f3a8876dcdf4f11073f8c9f59.jpg" alt="532a36f3a8876dcdf4f11073f8c9f59.jpg" /></span></P><P>  </P> Tue, 10 May 2022 05:07:16 GMT maya_fu 2022-05-10T05:07:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1162287#M258171 <P>HP SMART打不开，打印机可以正常使用。弹出对话框“抱歉，发生错误”</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20220510115219.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73376iC9F2E16F08A77DEB/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_20220510115219.jpg" alt="微信图片_20220510115219.jpg" /></span></P><P> </P> Tue, 10 May 2022 03:55:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1162287#M258171 maya_fu 2022-05-10T03:55:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1162310#M258176 <P>您好</P><P>麻烦您打开电脑上的微软商店</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1652158406235.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73379i1CF7F35E6FFBC961/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1652158406235.png" alt="_0-1652158406235.png" /></span></P><P>输入 hp smart&nbsp;</P><P>重新获取并安装，然后重新测试，谢谢。</P> Tue, 10 May 2022 04:55:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1162310#M258176 双鱼座鲨鱼 2022-05-10T04:55:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1162319#M258178 <P>重新获取过，也不行，麻烦看下，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a844f1bd2149a20e12b19f355468da6.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73381iB506FFD325CDD6E3/image-size/medium?v=v2&amp;px=400" role="button" title="a844f1bd2149a20e12b19f355468da6.jpg" alt="a844f1bd2149a20e12b19f355468da6.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="532a36f3a8876dcdf4f11073f8c9f59.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73382i312AB4C4EC90E144/image-size/medium?v=v2&amp;px=400" role="button" title="532a36f3a8876dcdf4f11073f8c9f59.jpg" alt="532a36f3a8876dcdf4f11073f8c9f59.jpg" /></span></P><P>  </P> Tue, 10 May 2022 05:07:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1162319#M258178 maya_fu 2022-05-10T05:07:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1162634#M258238 <P>您好</P><P>麻烦请删除之前安装过的打印机驱动和软件。</P><P>重启电脑，重新下载并安装打印机完整版驱动，重新测试。</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL47762/mp-115701-6/Full_Webpack-116-Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL47762/mp-115701-6/Full_Webpack-116-Full_Webpack.exe</A></P><P>下载及安装过程中遇到问题，请截图发图片给我，谢谢。</P><P>&nbsp;</P> Wed, 11 May 2022 07:31:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1162634#M258238 双鱼座鲨鱼 2022-05-11T07:31:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1214859#M269313 <P>我的操作系统是Windows 11家庭版，打印机型号是HP Smart Tank 519，也碰到同样的问题。打开HP Smart时，提示界面一模一样。</P> Tue, 14 Feb 2023 01:47:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1214859#M269313 Liberty241 2023-02-14T01:47:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1215132#M269394 <P>我记得后来我还是没解决</P> Wed, 15 Feb 2023 00:59:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1215132#M269394 maya_fu 2023-02-15T00:59:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1215163#M269407 <P>您好</P><P>hp&nbsp; samrt如果无法添加,下载hp官网提供的全功能驱动来安装,就不用安装hp&nbsp; samrt了.</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/ST510/HPEasyStart-13.6.5-ST510_48_6_4634_2_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/ST510/HPEasyStart-13.6.5-ST510_48_6_4634_2_Webpack.exe</A></P><P>这个是全功能驱动.下载安装这个来使用即可.</P> Wed, 15 Feb 2023 02:15:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-bu-kai/m-p/1215163#M269407 小鱼哥哥 2023-02-15T02:15:51Z