https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1163852#M258398 <P>您好</P><P>可以再次尝试复位，如果多次复位操作无效，可以尝试升级固件看下</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/FW_CPE_Consumer/M180_M181/M180_Series_FW_Update-20220414.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/FW_CPE_Consumer/M180_M181/M180_Series_FW_Update-20220414.exe</A></P><P>如上为固件下载链接，升级过程中请保证打印机开机静置，不要断电也不要以任何方式使用/操作打印机</P> Mon, 16 May 2022 08:42:08 GMT 双鱼座鲨鱼 2022-05-16T08:42:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1162622#M258234 <P>打印机显示屏文字错乱，打印复印还都正常。恢复出厂设置，重新安装驱动，都没有用，求助解决方法。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20220511145912.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73464iDFD463C2DD433A8F/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_20220511145912.jpg" alt="微信图片_20220511145912.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459121.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73461i548EADD47444F877/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_202205111459121.jpg" alt="微信图片_202205111459121.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459122.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73463i88270626191A373F/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_202205111459122.jpg" alt="微信图片_202205111459122.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459123.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73462i0FD40658B7EE5620/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_202205111459123.jpg" alt="微信图片_202205111459123.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459124.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73465i1A743B1962605873/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_202205111459124.jpg" alt="微信图片_202205111459124.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459125.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73466iBFDFEE9042E3BE18/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_202205111459125.jpg" alt="微信图片_202205111459125.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459126.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73467iCEADB891E9B7BEE4/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_202205111459126.jpg" alt="微信图片_202205111459126.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459127.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73468i988BDD63C47FC278/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_202205111459127.jpg" alt="微信图片_202205111459127.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459128.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73469i4D5735D2F4795EBF/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_202205111459128.jpg" alt="微信图片_202205111459128.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459129.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73470iD33769B5FABF4A9C/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_202205111459129.jpg" alt="微信图片_202205111459129.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2022051114591210.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73471iC8F1AA4DC83F95CF/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_2022051114591210.jpg" alt="微信图片_2022051114591210.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2022051114591211.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73472i2F50B606763918FC/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_2022051114591211.jpg" alt="微信图片_2022051114591211.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2022051114591212.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73473i3916B0C74A9EAD22/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_2022051114591212.jpg" alt="微信图片_2022051114591212.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2022051114591213.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73474i2452D268F005C1B7/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_2022051114591213.jpg" alt="微信图片_2022051114591213.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2022051114591214.jpg" style="width: 300px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73475iA4F51E67959E1C56/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_2022051114591214.jpg" alt="微信图片_2022051114591214.jpg" /></span></P> Wed, 11 May 2022 07:01:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1162622#M258234 一潇风雨 2022-05-11T07:01:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1162648#M258242 <P>您好</P><P>请先确认一下打印机开机后，显示是否正常。</P><P>同时，请标注上图中有问题的部分，谢谢。</P> Wed, 11 May 2022 07:52:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1162648#M258242 双鱼座鲨鱼 2022-05-11T07:52:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1162657#M258244 <P>感谢回复。以上图片里显示的文字，因为都是错的，所以我也没法判断是哪个菜单选项显示的。现在我判断是中文语言翻译出了问题，如果改成英文就都是正确的，改成简体或繁体中文，就都是错误的提示。机器开机过程中显示《热凝器不兼容》，开机后左上角显示静音打印... 但这应该是错误的显示，改成英文语言就是正常的，左上角显示READY。下图是HP设备工具箱读取的打印机的菜单选项，如图系统选项里左边栏目的文字都是错乱的。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202205111459128.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73487i1A739681D39D291D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202205111459128.jpg" alt="微信图片_202205111459128.jpg" /></span></P> Wed, 11 May 2022 08:33:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1162657#M258244 一潇风雨 2022-05-11T08:33:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1162978#M258273 <P>您好</P><P>建议您复位打印机后，重新测试，复位方法：</P><P class=""><SPAN class=""><SPAN>1.</SPAN></SPAN><SPAN>&nbsp;</SPAN><SPAN class=""><SPAN>机器关机</SPAN></SPAN></P><P class=""><SPAN class=""><SPAN>2.</SPAN></SPAN><SPAN>&nbsp;</SPAN><SPAN class=""><SPAN>按住</SPAN></SPAN><SPAN>&nbsp;左</SPAN><SPAN class=""><SPAN>键头</SPAN></SPAN><SPAN class=""><SPAN>&nbsp;+取消键，按电源开关</SPAN></SPAN><SPAN>&nbsp;</SPAN><SPAN class=""><SPAN>开机</SPAN></SPAN></P><P class=""><SPAN class=""><SPAN>3.</SPAN></SPAN><SPAN>&nbsp;显示per字样</SPAN><SPAN class=""><SPAN>，松手，等待机器自检结束</SPAN></SPAN></P><P class=""><SPAN class=""><SPAN>谢谢</SPAN></SPAN></P> Thu, 12 May 2022 07:43:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1162978#M258273 双鱼座鲨鱼 2022-05-12T07:43:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1163836#M258397 <P>按照这个方法重置了，也不管用。第一次开机选语言的时候选到中文，还是错乱的字样。进去后问题同样存在</P> Mon, 16 May 2022 08:08:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1163836#M258397 一潇风雨 2022-05-16T08:08:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1163852#M258398 <P>您好</P><P>可以再次尝试复位，如果多次复位操作无效，可以尝试升级固件看下</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/FW_CPE_Consumer/M180_M181/M180_Series_FW_Update-20220414.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/FW_CPE_Consumer/M180_M181/M180_Series_FW_Update-20220414.exe</A></P><P>如上为固件下载链接，升级过程中请保证打印机开机静置，不要断电也不要以任何方式使用/操作打印机</P> Mon, 16 May 2022 08:42:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1163852#M258398 双鱼座鲨鱼 2022-05-16T08:42:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1163927#M258406 <P>升级固件解决了！非常感谢您的耐心回复！<span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span></P> Tue, 17 May 2022 01:04:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-ping-wen-zi-cuo-luan-da-yin-zheng-chang-qiu-zhu/m-p/1163927#M258406 一潇风雨 2022-05-17T01:04:44Z