https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165548#M258698 <P>您好</P><P>如下图：</P><P>打印机开机后，屏幕5是否显示就绪。</P><P>如果设备可以就绪，按13号键测试复印，打印机屏幕5显示什么？打印机不能复印的具体体现是什么？</P><P>谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="136按键.png" style="width: 771px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74229i202B6D18E8E1AA17/image-dimensions/771x1355?v=v2" width="771" height="1355" role="button" title="136按键.png" alt="136按键.png" /></span></P><P> </P> Wed, 25 May 2022 02:04:35 GMT 双鱼座鲨鱼 2022-05-25T02:04:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165526#M258690 <P>复印和扫描无法使用，打开上盖，启动扫描，发现扫描头可以左右移动，但没有亮光，请问工程师该如何处理！</P><P>备注：在京东刚买的hp laser mfp 136w新机！</P> Tue, 24 May 2022 14:40:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165526#M258690 daiwei 2022-05-24T14:40:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165548#M258698 <P>您好</P><P>如下图：</P><P>打印机开机后，屏幕5是否显示就绪。</P><P>如果设备可以就绪，按13号键测试复印，打印机屏幕5显示什么？打印机不能复印的具体体现是什么？</P><P>谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="136按键.png" style="width: 771px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74229i202B6D18E8E1AA17/image-dimensions/771x1355?v=v2" width="771" height="1355" role="button" title="136按键.png" alt="136按键.png" /></span></P><P> </P> Wed, 25 May 2022 02:04:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165548#M258698 双鱼座鲨鱼 2022-05-25T02:04:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165627#M258717 <P>复印时，扫描头可以左右移动，没有光束，最后打印了一张空白纸！没有任何内容！</P><P>是什么导致没有光束呢？刚收到的新机。</P> Wed, 25 May 2022 07:18:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165627#M258717 daiwei 2022-05-25T07:18:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165633#M258718 <P>到底是软件故障还是硬件故障？今天手机拨打4008856616，已确认是硬件故障！</P> Wed, 25 May 2022 07:23:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165633#M258718 daiwei 2022-05-25T07:23:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165860#M258760 <P>您好</P><P>非常抱歉，建议您及时联系当地维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Thu, 26 May 2022 03:05:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-mfp-136w-fu-yin-he-sao-miao-wu-fa-shi-yong/m-p/1165860#M258760 双鱼座鲨鱼 2022-05-26T03:05:40Z