https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1165824#M258746 <P>您好</P><P>请完成以下操作后，重新测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="104W 重置打印机步骤.jpg" style="width: 744px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74301i7F447D2426E28D6B/image-dimensions/744x382?v=v2" width="744" height="382" role="button" title="104W 重置打印机步骤.jpg" alt="104W 重置打印机步骤.jpg" /></span></P><P> </P> Thu, 26 May 2022 02:07:00 GMT 双鱼座鲨鱼 2022-05-26T02:07:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1165741#M258737 <P>发现微信小程序无法连接后，检查web服务 无法打印测试页，关闭web服务后重新开启失败&nbsp;</P><P>设置wifi2.4g 13信道后 重新设置打印机网络 依然失败 锁定打印机ip地址也没用 最后发现20220414版本固件&nbsp;</P><P>升级后依然不行&nbsp; 实在不知道怎么回事了 求救，哪位大神知道具体问题在哪&nbsp; &nbsp;感觉像是连接不上HP的服务器</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74269iD88E7C060B54A5E4/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74272i648DD0BC7D99DF69/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74270i255AB4B87B185CF1/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74271i222B53C9EFD94A9C/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span></P> Wed, 25 May 2022 13:14:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1165741#M258737 乔木 2022-05-25T13:14:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1165824#M258746 <P>您好</P><P>请完成以下操作后，重新测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="104W 重置打印机步骤.jpg" style="width: 744px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74301i7F447D2426E28D6B/image-dimensions/744x382?v=v2" width="744" height="382" role="button" title="104W 重置打印机步骤.jpg" alt="104W 重置打印机步骤.jpg" /></span></P><P> </P> Thu, 26 May 2022 02:07:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1165824#M258746 双鱼座鲨鱼 2022-05-26T02:07:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1166192#M258835 <P>昨天恢复出厂设置后 连接成功&nbsp; 关机后 今天开机使用时 又不能用了 依然是 微信小程序连接不上打印机&nbsp; 网页访问打印机 web服务 HP ePrint无法<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74408iB399C1128495D2A0/image-size/large?v=v2&amp;px=999" role="button" title="5.png" alt="5.png" /></span>连接</P> Fri, 27 May 2022 11:13:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1166192#M258835 乔木 2022-05-27T11:13:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1166728#M258920 <P>您好</P><P>建议您按照以下要求，重新调整打印机所在网络环境后，重新测试。</P><P>具体如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5关闭wmm</P> Mon, 30 May 2022 07:47:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1166728#M258920 双鱼座鲨鱼 2022-05-30T07:47:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1166803#M258934 你说的这些第一天就试过了 没用 网络是200M 我不知道怎么调到20 Mon, 30 May 2022 12:08:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1166803#M258934 乔木 2022-05-30T12:08:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1166973#M258970 <P>您好</P><P>带宽需要登录路器管理页进行调整，具体可参考路由器用户手册。</P><P>排除网络问题，可联系维修中心重新升级打印机固件后，再开启web测试一下。</P><P>&nbsp;</P> Tue, 31 May 2022 06:55:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-M104W-web-qi-yong-shi-bai/m-p/1166973#M258970 双鱼座鲨鱼 2022-05-31T06:55:31Z