https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1165841#M258752 <P>还有个问题，我没用家里的网络，我用了自己的移动数据，开了热点，打印机连了我的网，还是连接不上，这个是不是打印机的问题呢？</P> Thu, 26 May 2022 02:39:10 GMT 炫宇 2022-05-26T02:39:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1165712#M258735 <P>惠普136W打印机，无法连接家里的网络，用热点也试过也是不行，到最后一直显示未连接，打印机WIFI按钮一</P><P>直闪动</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="问题1.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74265iC9BB25CE4BA00420/image-size/large?v=v2&amp;px=999" role="button" title="问题1.jpg" alt="问题1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="问题2.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74266i5ACB5B4754773D23/image-size/large?v=v2&amp;px=999" role="button" title="问题2.jpg" alt="问题2.jpg" /></span></P> Wed, 25 May 2022 11:35:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1165712#M258735 炫宇 2022-05-25T11:35:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1165816#M258745 <P>您好</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络，确认图片是否为2.4g网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5关闭wmm</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1653530316112.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74299i91FB4E1E1A3A4AE1/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1653530316112.png" alt="_0-1653530316112.png" /></span></P><P>调整后，重新测试即可。</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 26 May 2022 02:00:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1165816#M258745 双鱼座鲨鱼 2022-05-26T02:00:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1165835#M258749 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74305i796919E10DDBAE02/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74304iD294E1447DD75C6B/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74306i8D5A529F706A9030/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="3.jpg" /></span></P><P>不好意思我的路由器参数是上面这些，麻烦您帮我看一下</P><P>然后您说的下面这些不会弄哎</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一：怎么确认路由器是否支持双频？如果不支持是不是就不能无线连接手机？如果支持，我怎么关闭多频合一？</P><P>2 打印机连接到2.4g 网络，确认图片是否为2.4g网络：怎么确认是2.4网络？</P><P>3 带宽调整为20M：怎么调整到20M</P><P>4 使用信道13：怎么使用信道13</P><P>不好意思是女的，对这些东西不懂，孩子网课需要打印东西，添麻烦啦哈。</P><P>5关闭wmm</P> Thu, 26 May 2022 02:19:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1165835#M258749 炫宇 2022-05-26T02:19:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1165841#M258752 <P>还有个问题，我没用家里的网络，我用了自己的移动数据，开了热点，打印机连了我的网，还是连接不上，这个是不是打印机的问题呢？</P> Thu, 26 May 2022 02:39:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1165841#M258752 炫宇 2022-05-26T02:39:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1166039#M258792 <P>您 好</P><P>目前 来看，双频合一应该是打开的，带宽远远高于20M</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1653616108303.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74359iE7FBDAC677CA5176/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1653616108303.png" alt="_0-1653616108303.png" /></span></P><P>您 可以参考一下路由器的用户手册，或者联系路由器厂商客服具体咨询一下相关设置问题。</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 27 May 2022 01:55:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1166039#M258792 双鱼座鲨鱼 2022-05-27T01:55:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1166041#M258794 <P>如果宽带调整成20M，那家里上网速度会不会慢？</P><P>就是说如果连不上家里的网，为什么我手机自己的网也连不上呢？</P> Fri, 27 May 2022 02:00:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1166041#M258794 炫宇 2022-05-27T02:00:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1166297#M258844 <P>我现在用自己手机的网也无法使连接打印机，那应该就是打印机的问题吧？</P> Sat, 28 May 2022 03:07:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1166297#M258844 炫宇 2022-05-28T03:07:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1166692#M258913 <P>您好</P><P>麻烦您提供一下操作过程截图（手机做热点）</P><P>我这边再检查一下操作过程。</P><P>如果确认操作过程没有问题，打印机连接不上手机，可以联系维修中心具体检测一下。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Mon, 30 May 2022 06:36:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu136W-wu-fa-lian-jie-wang-luo/m-p/1166692#M258913 双鱼座鲨鱼 2022-05-30T06:36:45Z