https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1172303#M259969 惠普519打印机，连接好WIFI后，总是过两天就突然脱机，找不到打印机了，连的是2.4g网络，固定IP。每次只有断电重启后，才会重新连接。 请问是什么原因？ Wed, 29 Jun 2022 12:00:07 GMT 凡尘豆 2022-06-29T12:00:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1172303#M259969 惠普519打印机，连接好WIFI后，总是过两天就突然脱机，找不到打印机了，连的是2.4g网络，固定IP。每次只有断电重启后，才会重新连接。 请问是什么原因？ Wed, 29 Jun 2022 12:00:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1172303#M259969 凡尘豆 2022-06-29T12:00:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1172376#M259982 <P>您好</P><P>请按以下要求设置打印机所在网络，然后重新测试。</P><P>具体如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN></P><P><SPAN>谢谢</SPAN></P> Thu, 30 Jun 2022 02:33:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1172376#M259982 双鱼座鲨鱼 2022-06-30T02:33:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1172421#M259994 <P>您好</P><P>打印机相关设置如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一。</P><P>答复：支持，但已经关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>答复：打印机确定连接为2.4G网络</P><P>3 带宽调整为20M</P><P>答复：这个要如何调整？路由器没有这个功能。</P><P>4 使用信道13</P><P>答复：打印机设置里没有信道调整的选项。</P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN></P><P><SPAN>答复：是在打印机设置里面关闭吗？</SPAN></P><P><SPAN>谢谢</SPAN></P> Thu, 30 Jun 2022 07:02:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1172421#M259994 凡尘豆 2022-06-30T07:02:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1172653#M260043 <P>您好</P><P>登录路由管理页后，在2.4g网络中找以下选项。</P><P>如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1656656760683.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/75874iB4D4BA161C138CB2/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1656656760683.png" alt="_0-1656656760683.png" /></span></P><P>&nbsp;</P> Fri, 01 Jul 2022 06:26:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1172653#M260043 双鱼座鲨鱼 2022-07-01T06:26:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1175160#M260453 <P>除了WMM选项我的路由器没有外，其它均已按你的要求设置了。运行几天后依然掉线。找不到打印机！</P> Thu, 14 Jul 2022 07:20:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1175160#M260453 凡尘豆 2022-07-14T07:20:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1175165#M260454 <P>您好</P><P>麻烦您在打印机就绪时，同时按住打印机面板上的无线键和信息键（i）,马上松手。</P><P>然后，请将打印出的配置页，发图片给我，谢谢。</P> Thu, 14 Jul 2022 07:43:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1175165#M260454 双鱼座鲨鱼 2022-07-14T07:43:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1175915#M260557 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220719_203751_edit_44683629906722.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76825iA981954E3AF0A63E/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220719_203751_edit_44683629906722.jpg" alt="IMG_20220719_203751_edit_44683629906722.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220719_203803_edit_44720095787446.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76826i11AF69309775E26B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220719_203803_edit_44720095787446.jpg" alt="IMG_20220719_203803_edit_44720095787446.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220719_203818_edit_44738447697860.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76827i6269DD2D41842714/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220719_203818_edit_44738447697860.jpg" alt="IMG_20220719_203818_edit_44738447697860.jpg" /></span></P><P> </P> Tue, 19 Jul 2022 12:44:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1175915#M260557 凡尘豆 2022-07-19T12:44:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1176001#M260571 <P>您好</P><P>从配置页来看，打印机网络状态是正常的。</P><P>1 在电脑上打开一个浏览器，地址栏输入打印机ip（如下图）--回车，确认电脑是否可以访问打印机管理页。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1658285507749.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76845i0C00F7CFB7A22F01/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1658285507749.png" alt="_0-1658285507749.png" /></span></P><P>2 电脑上打开控制面板--设备和打印机--找到打印机图标--右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，谢谢。</P> Wed, 20 Jul 2022 03:02:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1176001#M260571 双鱼座鲨鱼 2022-07-20T03:02:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1176102#M260604 <P>这是重启后打印的网络配置页，当然是正常的。我已经说了，打印机重启后就会一切正常后，所以打印机管理页是可以进去的，几天后会自动断网，断网后就进不了管理页了，打印机也没有ip了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20220720200418.png" style="width: 492px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76872iA6C1D818A6A24AD3/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20220720200418.png" alt="QQ截图20220720200418.png" /></span></P><P>这个很显然是不正常的，我怀疑是不是wifi模块的问题？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20220720195928.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76870iBA82C03E68A87B66/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20220720195928.png" alt="QQ截图20220720195928.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20220720200000.png" style="width: 464px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76871iD99A942CA361210F/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20220720200000.png" alt="QQ截图20220720200000.png" /></span></P> Wed, 20 Jul 2022 12:05:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1176102#M260604 凡尘豆 2022-07-20T12:05:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1176187#M260632 <P>您好</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1658380400450.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76897i1E1149D15B24B004/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1658380400450.png" alt="_0-1658380400450.png" /></span></P><P>如上图：</P><P>添加端口</P><P>选择standard tcp/ip--输入打印机ip--下一步，下一步，直到完成。</P><P>应用到新端口后，重新测试打印，谢谢。</P><P>&nbsp;</P><DIV class="">&nbsp;</DIV><P>&nbsp;</P> Thu, 21 Jul 2022 05:14:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1176187#M260632 双鱼座鲨鱼 2022-07-21T05:14:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1177129#M260813 <P>根据你的设置还是一样，过几天就断网了。找不到打印机，还是得重启才行。</P> Tue, 26 Jul 2022 11:04:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1177129#M260813 凡尘豆 2022-07-26T11:04:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1177267#M260833 <P>您好</P><P>打印机网段后，请在打印机面板上打印网络配置页（无线键和信息键一起按，马上松手）。</P><P>然后，发图片给我，谢谢。</P> Wed, 27 Jul 2022 06:46:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1177267#M260833 双鱼座鲨鱼 2022-07-27T06:46:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1178571#M261102 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220803_065544_edit_476111962012764.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77568iB3C88A90875A62BA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220803_065544_edit_476111962012764.jpg" alt="IMG_20220803_065544_edit_476111962012764.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220803_065520_edit_476094291002350.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77569i95E0E0BDB2C150C7/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220803_065520_edit_476094291002350.jpg" alt="IMG_20220803_065520_edit_476094291002350.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220803_065526.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77570i5E808F01B1E78546/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220803_065526.jpg" alt="IMG_20220803_065526.jpg" /></span></P><P>  </P> Wed, 03 Aug 2022 07:59:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1178571#M261102 凡尘豆 2022-08-03T07:59:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1178740#M261136 <P>您好</P><P>从配置页来看，打印机处于断网状态。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1659592353436.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77596i56488AC1588D52CD/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1659592353436.png" alt="_0-1659592353436.png" /></span></P><P>建议联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解。</P><P>&nbsp;</P> Thu, 04 Aug 2022 05:54:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu519da-yin-ji-jing-changWIFI-duan-wang/m-p/1178740#M261136 双鱼座鲨鱼 2022-08-04T05:54:28Z