https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174648#M260366 <P>您好</P><P>可尝试将需要打印的文件保存为pdf格式。</P><P>然后打开hp smart--打印文档--选择pdf文件，测试双面，然后确认是否可以打印出双面文件，谢谢。</P> Mon, 11 Jul 2022 09:17:07 GMT 双鱼座鲨鱼 2022-07-11T09:17:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174007#M260277 <P>打印机型号smart tank 672，手机华为mate20pro下载hp smart 软件之后，一开始能正常使用，等几个小时之后，就不能双面打印了，但是用电脑或者手机图库的话还可以双面打印，只是没办法再通过hp smart app双面打印了，即使设置了双面，也还是会单面打印。</P> Thu, 07 Jul 2022 15:26:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174007#M260277 中国9968 2022-07-07T15:26:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174040#M260279 <P>您好</P><P>请参考下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="hp smart双面打印2.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76333iC49B00818F07F1AB/image-size/medium?v=v2&amp;px=400" role="button" title="hp smart双面打印2.jpg" alt="hp smart双面打印2.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="hp smart双面打印.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76334i4CF2F0E84968C597/image-size/medium?v=v2&amp;px=400" role="button" title="hp smart双面打印.jpg" alt="hp smart双面打印.jpg" /></span></P><P>同时，请提供一下手机双面打印时的操作过程截图，以便确认问题，谢谢。</P><P>  </P> Fri, 08 Jul 2022 02:09:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174040#M260279 双鱼座鲨鱼 2022-07-08T02:09:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174240#M260304 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220709_071229_com.hp.android.printservice.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76420i49B79815C3C66007/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20220709_071229_com.hp.android.printservice.jpg" alt="Screenshot_20220709_071229_com.hp.android.printservice.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220709_071232_com.hp.android.printservice.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76421i69DD20E38D296151/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20220709_071232_com.hp.android.printservice.jpg" alt="Screenshot_20220709_071232_com.hp.android.printservice.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220709_071303.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76422i8D71BD89FD0887CA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220709_071303.jpg" alt="IMG_20220709_071303.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220709_071321.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76423iF81A954862165F1B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220709_071321.jpg" alt="IMG_20220709_071321.jpg" /></span></P><P> 就是这样的，用hp smart设置的双面，结果打出来第一张之后，不会再把这张纸收回去打背面，机器一顿响，然后就又打印了新的一张，软件我用手机重新安装过了，结果试了好几次过了两三天还是这个问题。</P> Fri, 08 Jul 2022 23:17:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174240#M260304 中国9968 2022-07-08T23:17:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174241#M260305 <P>刚才我又用手机图库里的双面打印试了，那样就可以，就是用hp smart里的相机扫描，无法正常双面打印了，刚开始用的时候还没问题，过了几个小时就不行了，而且如果用hp smart里的打印机扫描两张图片，双面打印的话也没问题，就是用里面的相机扫描双面打印不行。</P> Fri, 08 Jul 2022 23:26:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174241#M260305 中国9968 2022-07-08T23:26:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174648#M260366 <P>您好</P><P>可尝试将需要打印的文件保存为pdf格式。</P><P>然后打开hp smart--打印文档--选择pdf文件，测试双面，然后确认是否可以打印出双面文件，谢谢。</P> Mon, 11 Jul 2022 09:17:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-pei-zhismart-tank672hou-wu-fa-shuang-mian-da-yin/m-p/1174648#M260366 双鱼座鲨鱼 2022-07-11T09:17:07Z