https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-xin-xi-ye-luan-ma/m-p/1175929#M260560 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220719_215945.jpg" style="width: 2900px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76830iF248D844C55980C5/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220719_215945.jpg" alt="IMG_20220719_215945.jpg" /></span></P><P> </P><P>如图，打印机在打印欢迎页时出现乱码，打印其他信息页正常。使用“惠普云打印”小程序打印图片时正常，打印文档出现乱码，但使用与打印机连接好的计算机打印文档时正常。</P> Tue, 19 Jul 2022 14:00:28 GMT wingrace 2022-07-19T14:00:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-xin-xi-ye-luan-ma/m-p/1175929#M260560 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220719_215945.jpg" style="width: 2900px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76830iF248D844C55980C5/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220719_215945.jpg" alt="IMG_20220719_215945.jpg" /></span></P><P> </P><P>如图，打印机在打印欢迎页时出现乱码，打印其他信息页正常。使用“惠普云打印”小程序打印图片时正常，打印文档出现乱码，但使用与打印机连接好的计算机打印文档时正常。</P> Tue, 19 Jul 2022 14:00:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-xin-xi-ye-luan-ma/m-p/1175929#M260560 wingrace 2022-07-19T14:00:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-xin-xi-ye-luan-ma/m-p/1175982#M260566 <P>您好</P><P><SPAN>（打印机在打印欢迎页时出现乱码）</SPAN></P><P><SPAN>请问您指的是windows测试页吗？</SPAN></P><P><SPAN>（使用“惠普云打印”小程序打印图片时正常，打印文档出现乱码）</SPAN></P><P><SPAN>请问文档是在聊天记录里还是在网盘里呢？换一个文档打印是否正常？换一个格式的文档，打印是否正常？</SPAN></P><P><SPAN>当然，有条件可以换一部手机测试，谢谢。</SPAN></P> Wed, 20 Jul 2022 02:00:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-xin-xi-ye-luan-ma/m-p/1175982#M260566 双鱼座鲨鱼 2022-07-20T02:00:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-xin-xi-ye-luan-ma/m-p/1175993#M260569 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="189f02a0780647624580b0246cc95e8.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/76844i9E7C92F7A0775233/image-size/medium?v=v2&amp;px=400" role="button" title="189f02a0780647624580b0246cc95e8.jpg" alt="189f02a0780647624580b0246cc95e8.jpg" /></span></P><P>如图，按以上操作进行打印时会出现乱码</P><P>文档格式，存储位置（聊天记录和网盘）均测试过，无法打印，出现乱码</P><P>更换手机，测试结果相同</P> Wed, 20 Jul 2022 02:38:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-xin-xi-ye-luan-ma/m-p/1175993#M260569 wingrace 2022-07-20T02:38:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-xin-xi-ye-luan-ma/m-p/1176205#M260640 <P>您好&nbsp;</P><P>排除手机和电脑问题，可能和打印机硬件有关，建议联系维修中心检测打<SPAN>印机。</SPAN></P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Thu, 21 Jul 2022 06:07:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-xin-xi-ye-luan-ma/m-p/1176205#M260640 双鱼座鲨鱼 2022-07-21T06:07:05Z