https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1178610#M261107 <P>首先，非常感谢回复。<BR />我按照您的说法又更换了一次黑色墨盒，但仍然是这样</P><P>我的黑色墨盒没有任何问题，打印机能够识别到，而且还是新的&nbsp;</P><P>我没有装彩色墨盒，但是我的打印机支持单墨盒打印，可是彩色墨盒指示灯一直在闪</P><P>我想禁用彩色墨盒，请问怎样操作。</P> Wed, 03 Aug 2022 09:44:20 GMT Reatella 2022-08-03T09:44:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1177991#M260972 <P>我的打印机是支持单墨盒打印的</P><P>之前一直可以用黑色原装墨盒打印</P><P>这几天启动打印机知乎发现 彩色墨盒指示灯一直闪烁，我想要用黑色墨盒打印，但是返回错误 说是“指示的耗材与打印机无法正常通信”（如图）<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20220731215432.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77438iC6CB6724FA7A12BF/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20220731215432.png" alt="QQ截图20220731215432.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20220731215438.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77439i30260C513F962D8F/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20220731215438.png" alt="QQ截图20220731215438.png" /></span></P><P>墨盒是刚换的 新的</P><P>之前可以只用黑色墨盒打印东西了，并且彩色墨盒指示灯也不闪烁</P><P>现在一启动彩色墨盒指示灯闪烁 不能打印</P><P>求解</P> Sun, 31 Jul 2022 13:56:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1177991#M260972 Reatella 2022-07-31T13:56:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1178049#M260979 <P>您好</P><P>从故障描述来看，建议取下墨盒。</P><P>清洁墨盒及墨盒槽位上的触点后，重新测试。</P><P>如果问题依旧，墨盒故障可能性大，有条件建议更换墨盒测试。</P><P>谢谢</P><P>&nbsp;</P> Mon, 01 Aug 2022 02:07:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1178049#M260979 双鱼座鲨鱼 2022-08-01T02:07:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1178610#M261107 <P>首先，非常感谢回复。<BR />我按照您的说法又更换了一次黑色墨盒，但仍然是这样</P><P>我的黑色墨盒没有任何问题，打印机能够识别到，而且还是新的&nbsp;</P><P>我没有装彩色墨盒，但是我的打印机支持单墨盒打印，可是彩色墨盒指示灯一直在闪</P><P>我想禁用彩色墨盒，请问怎样操作。</P> Wed, 03 Aug 2022 09:44:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1178610#M261107 Reatella 2022-08-03T09:44:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1178683#M261118 <P>您好</P><P>排除墨盒问题，建议联系维修中心检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解。</P> Thu, 04 Aug 2022 02:18:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1178683#M261118 双鱼座鲨鱼 2022-08-04T02:18:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1179467#M261320 <P>为什么一定要联系维修中心呢？我的打印机是刚买的。</P><P>只是因为彩色墨盒的指示灯在闪烁然后不能打印，在社区没有解决方案吗</P> Mon, 08 Aug 2022 12:57:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1179467#M261320 Reatella 2022-08-08T12:57:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1179479#M261321 <P>我已经尝试了更换墨盒，并擦拭打印机触点和墨盒芯片触点，但彩色墨盒的指示灯依然闪烁。</P><P>然后应用那边就是这样。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20220808210218.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77710iA7DF50D4AA96A6C8/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20220808210218.png" alt="QQ截图20220808210218.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20220808210142.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77711i5D65C7BAF77DC6C7/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20220808210142.png" alt="QQ图片20220808210142.png" /></span></P> Mon, 08 Aug 2022 13:19:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1179479#M261321 Reatella 2022-08-08T13:19:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1179480#M261322 <P>我已经描述得足够详细了，如果还需要收集哪些信息请回复我，如果这些都不足以解决问题的话，是不是意味着我做错了选择呢。</P> Mon, 08 Aug 2022 13:21:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1179480#M261322 Reatella 2022-08-08T13:21:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1179899#M261426 <P>您好</P><P>可以尝试取下墨盒，清洁墨盒及墨盒槽位上的金属触点后，重新测试。</P><P>注：一定要使用原装墨盒测试，不能加墨，不能改装墨盒，谢谢。</P><P>下图为墨盒触点</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1660194268362.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77828i078DAC3C2B0A2D90/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1660194268362.png" alt="_0-1660194268362.png" /></span></P><P>&nbsp;</P> Thu, 11 Aug 2022 05:05:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/cai-se-mo-he-zhi-shi-deng-yi-zhi-shan-shuo-wu-fa-da-yin/m-p/1179899#M261426 双鱼座鲨鱼 2022-08-11T05:05:22Z