https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179833#M261410 <P>您好</P><P>可以先清洁手机内存，垃圾文件后，重启手机，重新测试。</P><P>注：一定要下载最新版本的hp smart测试。</P><P>如果问题仍出在第一步，可以尝试更换其它手机测试，谢谢。</P> Thu, 11 Aug 2022 01:55:50 GMT 双鱼座鲨鱼 2022-08-11T01:55:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179089#M261223 <P>下载的HP Smart软件，见图，无法选项，这样打印机无法设置上网。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="A1A97FD9-15E2-4ABC-8D44-1D51A4D815D5.png" style="width: 1284px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77647i106A971A0D63BD2D/image-size/medium?v=v2&amp;px=400" role="button" title="A1A97FD9-15E2-4ABC-8D44-1D51A4D815D5.png" alt="A1A97FD9-15E2-4ABC-8D44-1D51A4D815D5.png" /></span></P><P> </P> Sat, 06 Aug 2022 07:05:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179089#M261223 陈老猴 2022-08-06T07:05:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179142#M261233 <P>您好</P><P>请参考附件中的方法将打印机加入无线。</P><P>操作过程中遇到问题，可以发图片给我，谢谢。</P> Sun, 07 Aug 2022 00:22:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179142#M261233 双鱼座鲨鱼 2022-08-07T00:22:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179403#M261299 <P>我从苹果商店下载的HP Smart安装后，打开后无法使用这个App，不是无线设置的问题。</P> Mon, 08 Aug 2022 07:18:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179403#M261299 陈老猴 2022-08-08T07:18:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179435#M261314 <P>您好</P><P>如下图：</P><P>请重新安装hp smart，第二步选择暂时跳过即可。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1659948575639.png" style="width: 786px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77701i43447E8E883CE129/image-dimensions/786x275?v=v2" width="786" height="275" role="button" title="_0-1659948575639.png" alt="_0-1659948575639.png" /></span></P><P>&nbsp;</P> Mon, 08 Aug 2022 08:51:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179435#M261314 双鱼座鲨鱼 2022-08-08T08:51:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179776#M261402 <P>第一步，全部接受，那个位置就一直在转圈圈，无法选择点击。</P> Wed, 10 Aug 2022 13:44:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179776#M261402 陈老猴 2022-08-10T13:44:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179833#M261410 <P>您好</P><P>可以先清洁手机内存，垃圾文件后，重启手机，重新测试。</P><P>注：一定要下载最新版本的hp smart测试。</P><P>如果问题仍出在第一步，可以尝试更换其它手机测试，谢谢。</P> Thu, 11 Aug 2022 01:55:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1179833#M261410 双鱼座鲨鱼 2022-08-11T01:55:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1180131#M261493 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77880i09E0D63CFE60630C/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> 换另一部手机也不行啊</P> Fri, 12 Aug 2022 09:16:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1180131#M261493 陈老猴 2022-08-12T09:16:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1180137#M261494 <P>您好</P><P>请分别使用用wifi和手机4g/5g信号测试一下。</P><P>同时，一定要保证手机上安装的是最新版本的hp smart。</P><P>如果问题仍无效解决，请拍照手机全屏，需要确认网页是否被拦截，谢谢。</P> Fri, 12 Aug 2022 09:30:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1180137#M261494 双鱼座鲨鱼 2022-08-12T09:30:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1180625#M261572 <P>应该是网页打不开的原因。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="A8DC4598-AF10-49E0-BA45-E58212306128.png" style="width: 1284px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77963iB8D0162779F88287/image-size/medium?v=v2&amp;px=400" role="button" title="A8DC4598-AF10-49E0-BA45-E58212306128.png" alt="A8DC4598-AF10-49E0-BA45-E58212306128.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2C9416F0-CC64-48E2-91ED-0738C7D03D06.png" style="width: 1284px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77964iE0D05A528896D543/image-size/medium?v=v2&amp;px=400" role="button" title="2C9416F0-CC64-48E2-91ED-0738C7D03D06.png" alt="2C9416F0-CC64-48E2-91ED-0738C7D03D06.png" /></span></P><P> </P> Mon, 15 Aug 2022 09:12:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1180625#M261572 陈老猴 2022-08-15T09:12:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1180722#M261583 <P>您好<BR />刚才我把我手机上的hp smart卸载了，重新安装了一遍，没有问题。<BR />显示以上两幅图片之前，有一步是手机连接hp服务器，请问这一步能看到吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1660616813848.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77985i4C8F124B58E378EA/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1660616813848.png" alt="_0-1660616813848.png" /></span></P><P>&nbsp;</P> Tue, 16 Aug 2022 02:27:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1180722#M261583 双鱼座鲨鱼 2022-08-16T02:27:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1186070#M262610 <P>遇到同样的问题 也是一直转圈圈 刚下载的</P> Mon, 12 Sep 2022 15:45:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1186070#M262610 飞飞324 2022-09-12T15:45:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1186071#M262611 <P>没有</P> Mon, 12 Sep 2022 15:45:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1186071#M262611 飞飞324 2022-09-12T15:45:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1186224#M262652 <P>您好</P><P>可以通过手机百度，下载其它版本的hp smart测试一下。</P><P>如果问题依旧，建议更换手机测试。</P><P>&nbsp;</P> Tue, 13 Sep 2022 07:17:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-xia-zai-deHP-Smart-wei-shen-me-xuan-xiang-yi-zhi-da-zhuan-zhuan/m-p/1186224#M262652 双鱼座鲨鱼 2022-09-13T07:17:25Z