https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181099#M261655 <P>端口使用的是tcp\ip的端口连接，是另一个分部的同事的电脑，拍照可能不太方便，另一个同事是可以连接打印机进行打印的。</P><P>&nbsp;</P> Thu, 18 Aug 2022 01:29:16 GMT qsym 2022-08-18T01:29:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1180818#M261613 <P>连接好打印机后打印测试纸就会出现错误无法打印，打印机状态就会变成错误。</P> Tue, 16 Aug 2022 10:13:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1180818#M261613 qsym 2022-08-16T10:13:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1180889#M261621 <P>您好</P><P>请问复印是否正常？</P><P>打印机和电脑是通过什么方式连接的？</P><P>请打开电脑的控制面板--设备和打印机--找到227打印机图标。（确认打印机图标是否处于就绪状态）</P><P>右击它--打印机属性--端口。</P><P>找到前面带√号的端口，发图片给我，谢谢。</P> Wed, 17 Aug 2022 01:15:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1180889#M261621 双鱼座鲨鱼 2022-08-17T01:15:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181098#M261654 <P>打印机是通过网络ip连接，打印机刚连接时是有打钩，但打印测试纸后就显示打印状态错误</P><P>&nbsp;</P> Thu, 18 Aug 2022 01:27:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181098#M261654 qsym 2022-08-18T01:27:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181099#M261655 <P>端口使用的是tcp\ip的端口连接，是另一个分部的同事的电脑，拍照可能不太方便，另一个同事是可以连接打印机进行打印的。</P><P>&nbsp;</P> Thu, 18 Aug 2022 01:29:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181099#M261655 qsym 2022-08-18T01:29:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181196#M261674 <P>您好</P><P>1 确认打印机ip地址</P><P>打印机面板--报告--网络报告--确认打印机ipv4地址</P><P>2 在不能打印的电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>添加端口--standard tcp/ip--输入打印机ip地址--下一步，下一步，直到完成。</P><P>然后重新测试打印，谢谢。</P> Thu, 18 Aug 2022 05:34:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181196#M261674 双鱼座鲨鱼 2022-08-18T05:34:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181257#M261697 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qsym_1-1660812205681.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78093i033A8E6125A76EBA/image-size/medium?v=v2&amp;px=400" role="button" title="qsym_1-1660812205681.png" alt="qsym_1-1660812205681.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qsym_2-1660812220357.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78094iEF50DB0CF2AD37F8/image-size/medium?v=v2&amp;px=400" role="button" title="qsym_2-1660812220357.jpeg" alt="qsym_2-1660812220357.jpeg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qsym_3-1660812230077.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78095iAC76BE225CAE2BBA/image-size/medium?v=v2&amp;px=400" role="button" title="qsym_3-1660812230077.jpeg" alt="qsym_3-1660812230077.jpeg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>按你所说的配置后就是这样</P> Thu, 18 Aug 2022 08:44:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181257#M261697 qsym 2022-08-18T08:44:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181260#M261698 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qsym_1-1660812348721.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78097i557F37130EE953E5/image-size/medium?v=v2&amp;px=400" role="button" title="qsym_1-1660812348721.jpeg" alt="qsym_1-1660812348721.jpeg" /></span></P><P>&nbsp;</P><P>还有一张补图</P> Thu, 18 Aug 2022 08:46:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181260#M261698 qsym 2022-08-18T08:46:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181278#M261705 <P>您好</P><P>请重启打印服务后，重新测试</P><P>方法：</P><P>电脑桌面上找到计算机图标——右键它，选择管理——服务和应用程序——服务——print spooler双击——启动类型修改为自动——并点击启动——应用——确定。</P><P>谢谢</P> Thu, 18 Aug 2022 09:17:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181278#M261705 双鱼座鲨鱼 2022-08-18T09:17:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181295#M261710 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qsym_0-1660817650686.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78109i826E83AFC5A25866/image-size/medium?v=v2&amp;px=400" role="button" title="qsym_0-1660817650686.png" alt="qsym_0-1660817650686.png" /></span></P> Thu, 18 Aug 2022 10:14:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181295#M261710 qsym 2022-08-18T10:14:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181434#M261727 <P>您好</P><P>请重启打印服务后，重新测试</P><P>方法：</P><P>电脑桌面上找到计算机图标——右键它，选择管理——服务和应用程序——服务——print spooler双击——启动类型修改为自动——并点击启动——应用——确定。</P><P>以上操作，可以打开电脑的打印后台，然后添加打印机时就不会报错了。</P><P>请提供上述操作过程截图，以便为您确认问题，谢谢。</P> Fri, 19 Aug 2022 02:55:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181434#M261727 双鱼座鲨鱼 2022-08-19T02:55:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181436#M261729 <P><SPAN>可以打开电话的打印后台，这是什么意思呢</SPAN></P><P>&nbsp;</P> Fri, 19 Aug 2022 02:53:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181436#M261729 qsym 2022-08-19T02:53:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181439#M261731 <P>不好意思，是电脑后台。</P><P>麻烦按方法操作后，重新添加打印机，谢谢。</P> Fri, 19 Aug 2022 02:56:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181439#M261731 双鱼座鲨鱼 2022-08-19T02:56:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181443#M261733 <P>我是按你那样操作呀，但是他就是报图片上的错误呀</P><P>&nbsp;</P> Fri, 19 Aug 2022 03:01:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181443#M261733 qsym 2022-08-19T03:01:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181485#M261743 <P>您好</P><P>如果确认打印服务后台已经开启，仍无法添加打印机，主要和电脑系统有关。</P><P>有条件建议重装系统或更换其它电脑测试。</P> Fri, 19 Aug 2022 05:14:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181485#M261743 双鱼座鲨鱼 2022-08-19T05:14:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181498#M261748 <P>我不是很确定后台服务是否开启，但是我按你说的步骤去做就会报错，电脑之前是可以连接的，后来更换了路由器就没法连接了</P><P>&nbsp;</P> Fri, 19 Aug 2022 05:42:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181498#M261748 qsym 2022-08-19T05:42:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181518#M261755 <P>您好</P><P>如果之前没有操作，麻烦重新试一下</P><P>方法：</P><P>电脑桌面上找到计算机图标——右键它，选择管理——服务和应用程序——服务——print spooler双击——启动类型修改为自动——并点击启动——应用——确定。</P><P>谢谢</P> Fri, 19 Aug 2022 06:08:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181518#M261755 双鱼座鲨鱼 2022-08-19T06:08:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181521#M261757 <P>是操作过了的，到最后就会报错，之前的图片有截图的</P> Fri, 19 Aug 2022 06:12:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181521#M261757 qsym 2022-08-19T06:12:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181526#M261759 <P>您好</P><P>目前来看，主要和电脑系统有关。</P><P>有条件建议重装系统或更换其它电脑测试。</P><P>谢谢</P> Fri, 19 Aug 2022 06:30:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181526#M261759 双鱼座鲨鱼 2022-08-19T06:30:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181535#M261762 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qsym_3-1660891583823.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78167i13613210421FB38F/image-size/medium?v=v2&amp;px=400" role="button" title="qsym_3-1660891583823.png" alt="qsym_3-1660891583823.png" /></span></P><P>&nbsp;</P><P>重启服务后，打印机打印测试纸，就无法打印，显示打印错误，打印机状态就是这样。</P> Fri, 19 Aug 2022 06:48:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181535#M261762 qsym 2022-08-19T06:48:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181897#M261806 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qsym_1-1661132084039.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78258i0A55BBA707F085E2/image-size/medium?v=v2&amp;px=400" role="button" title="qsym_1-1661132084039.png" alt="qsym_1-1661132084039.png" /></span></P><P>打印测试纸过一会就会显示这样</P><P>&nbsp;</P> Mon, 22 Aug 2022 01:35:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-zhi-da-yin-zhuang-tai-jiu-bian-cheng-cuo-wu-wu-fa-da-yin/m-p/1181897#M261806 qsym 2022-08-22T01:35:16Z