https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181613#M261770 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="314925db95d2fd5fc4c03f272eb3a69.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78189i9FAEC076D1471D6C/image-size/medium?v=v2&amp;px=400" role="button" title="314925db95d2fd5fc4c03f272eb3a69.jpg" alt="314925db95d2fd5fc4c03f272eb3a69.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5d37c446c95c5ddc89e1e36247ee507.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78188i9FCAA553FD011A3F/image-size/medium?v=v2&amp;px=400" role="button" title="5d37c446c95c5ddc89e1e36247ee507.jpg" alt="5d37c446c95c5ddc89e1e36247ee507.jpg" /></span></P><P>  </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="700a2e83e77508ea57a8bb8e821e82a.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78190iEFB294C53908E0D6/image-size/medium?v=v2&amp;px=400" role="button" title="700a2e83e77508ea57a8bb8e821e82a.jpg" alt="700a2e83e77508ea57a8bb8e821e82a.jpg" /></span></P><P> 还是不行有没有可能是你们更新固件的问题呢</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 19 Aug 2022 12:40:13 GMT い天然呆 2022-08-19T12:40:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181063#M261649 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="网页捕获_17-8-2022_214113_192.168.3.196.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78044i742CC759CF99950F/image-size/medium?v=v2&amp;px=400" role="button" title="网页捕获_17-8-2022_214113_192.168.3.196.jpeg" alt="网页捕获_17-8-2022_214113_192.168.3.196.jpeg" /></span></P><P> </P> Wed, 17 Aug 2022 13:41:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181063#M261649 い天然呆 2022-08-17T13:41:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181107#M261656 <P>您好</P><P>请先打印配置页，确认打印机固件是否为最新版本。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1660787279097.png" style="width: 677px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78055i6C0E0185CBFE935D/image-dimensions/677x154?v=v2" width="677" height="154" role="button" title="_0-1660787279097.png" alt="_0-1660787279097.png" /></span></P><P>排除固件问题，请删除web，恢复出厂设置后，重新将打印机网络，重新开启web，打印信息页测试，谢谢。</P> Thu, 18 Aug 2022 01:50:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181107#M261656 双鱼座鲨鱼 2022-08-18T01:50:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181356#M261711 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8c47c39d3d0e40103b2a5258628ad12.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78123i8A3AD00BA8200EBA/image-size/medium?v=v2&amp;px=400" role="button" title="8c47c39d3d0e40103b2a5258628ad12.jpg" alt="8c47c39d3d0e40103b2a5258628ad12.jpg" /></span></P><P> 这个不是最新版本吧我更新了电脑显示更新成功但是打印机上的日期没变</P> Thu, 18 Aug 2022 16:02:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181356#M261711 い天然呆 2022-08-18T16:02:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181365#M261712 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="f092f19a857270c522487145fceae62.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78124i4A3BB9C0994A6E50/image-size/medium?v=v2&amp;px=400" role="button" title="f092f19a857270c522487145fceae62.png" alt="f092f19a857270c522487145fceae62.png" /></span></P><P>&nbsp;</P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="0f0d2ec9ce9b998e9292ecf172d26a3.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78126iE55390711E043510/image-size/medium?v=v2&amp;px=400" role="button" title="0f0d2ec9ce9b998e9292ecf172d26a3.png" alt="0f0d2ec9ce9b998e9292ecf172d26a3.png" /></span></P><P>   </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8c47c39d3d0e40103b2a5258628ad12.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78127iBF9109F7764B4BB0/image-size/medium?v=v2&amp;px=400" role="button" title="8c47c39d3d0e40103b2a5258628ad12.jpg" alt="8c47c39d3d0e40103b2a5258628ad12.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="48bca98cbdbd0a36e2af359b530fd47.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78129i202586A55BAFE246/image-size/medium?v=v2&amp;px=400" role="button" title="48bca98cbdbd0a36e2af359b530fd47.png" alt="48bca98cbdbd0a36e2af359b530fd47.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8d7e7a65d450d7625cecd2051bbfc72.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78130iB210946E492A10B1/image-size/medium?v=v2&amp;px=400" role="button" title="8d7e7a65d450d7625cecd2051bbfc72.jpg" alt="8d7e7a65d450d7625cecd2051bbfc72.jpg" /></span></P><P> </P><P> </P> Thu, 18 Aug 2022 16:11:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181365#M261712 い天然呆 2022-08-18T16:11:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181449#M261735 <P>您好</P><P>目前来看，升级固件失败。</P><P>建议复位打印机后，重新将打印机加入网络中，然后，再重新升级固件测试。</P><P>复位方法：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1660878750950.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78150iA3F6BB5B43B45659/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1660878750950.png" alt="_0-1660878750950.png" /></span></P><P>&nbsp;</P> Fri, 19 Aug 2022 03:13:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181449#M261735 双鱼座鲨鱼 2022-08-19T03:13:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181613#M261770 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="314925db95d2fd5fc4c03f272eb3a69.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78189i9FAEC076D1471D6C/image-size/medium?v=v2&amp;px=400" role="button" title="314925db95d2fd5fc4c03f272eb3a69.jpg" alt="314925db95d2fd5fc4c03f272eb3a69.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5d37c446c95c5ddc89e1e36247ee507.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78188i9FCAA553FD011A3F/image-size/medium?v=v2&amp;px=400" role="button" title="5d37c446c95c5ddc89e1e36247ee507.jpg" alt="5d37c446c95c5ddc89e1e36247ee507.jpg" /></span></P><P>  </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="700a2e83e77508ea57a8bb8e821e82a.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78190iEFB294C53908E0D6/image-size/medium?v=v2&amp;px=400" role="button" title="700a2e83e77508ea57a8bb8e821e82a.jpg" alt="700a2e83e77508ea57a8bb8e821e82a.jpg" /></span></P><P> 还是不行有没有可能是你们更新固件的问题呢</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 19 Aug 2022 12:40:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1181613#M261770 い天然呆 2022-08-19T12:40:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1182026#M261838 <P>您好</P><P>请问，打印机面板和电脑上都测试了吗？</P><P>&nbsp;</P> Mon, 22 Aug 2022 07:19:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1182026#M261838 双鱼座鲨鱼 2022-08-22T07:19:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1182054#M261852 <P>是的</P><P>而且我问别人 一个型号的也是不成功</P> Mon, 22 Aug 2022 08:31:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1182054#M261852 い天然呆 2022-08-22T08:31:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1182091#M261867 <P>因为我问那个人他家打印机买没到半年，我家打印机才买一年多所以我觉得要不就是这款打印机的通病要不就是你们更新固件的问题不可能两台打印机两台都更新不了</P> Mon, 22 Aug 2022 13:06:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1182091#M261867 い天然呆 2022-08-22T13:06:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1182199#M261887 <P>您好</P><P>可以联系维修中心具体检测一下打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Tue, 23 Aug 2022 05:54:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jiweb-gong-neng-yi-zhi-jia-zai/m-p/1182199#M261887 双鱼座鲨鱼 2022-08-23T05:54:31Z