https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1189212#M263344 <P>HP Tank 678打印4R照片时打印不完整，不管怎么设置，都有一节打不出来。如图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79849iA97AEB243654B492/image-size/large?v=v2&amp;px=999" role="button" title="111.jpg" alt="111.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="222.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79850iDFC4169D0E82099E/image-size/large?v=v2&amp;px=999" role="button" title="222.jpg" alt="222.jpg" /></span></P> Tue, 27 Sep 2022 14:55:57 GMT fuhuanchen 2022-09-27T14:55:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1189212#M263344 <P>HP Tank 678打印4R照片时打印不完整，不管怎么设置，都有一节打不出来。如图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79849iA97AEB243654B492/image-size/large?v=v2&amp;px=999" role="button" title="111.jpg" alt="111.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="222.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79850iDFC4169D0E82099E/image-size/large?v=v2&amp;px=999" role="button" title="222.jpg" alt="222.jpg" /></span></P> Tue, 27 Sep 2022 14:55:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1189212#M263344 fuhuanchen 2022-09-27T14:55:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1189305#M263359 <P>您好</P><P>是用什么设备来打印的,手机还是电脑.</P><P>预览的时候,显示的内容,是否完整.纸张尺寸是否为照片.6寸.</P><P>&nbsp;</P><P>可以先确认一下使用的软件,预览效果,方便的话,打印的界面,设置,&nbsp;截图发给我,谢谢</P> Wed, 28 Sep 2022 03:22:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1189305#M263359 双鱼座鲨鱼 2022-09-28T03:22:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1218488#M270167 <P>我也有这个问题，不过我是出现在5R相纸，也是有一截打印不出来</P> Fri, 03 Mar 2023 17:17:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1218488#M270167 十一月_jim 2023-03-03T17:17:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1218882#M270244 <P>您好</P><P>以上问题，可能和纸张厚度有关。</P><P>可尝试找一张普通A4纸，将其裁剪成相纸大小，重新测试打印效果。</P><P>如果普通通纸打印正常，可选择120g左右的相纸重新测试，谢谢。</P> Mon, 06 Mar 2023 09:10:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1218882#M270244 双鱼座鲨鱼 2023-03-06T09:10:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220028#M270514 <P><SPAN>这个6寸 照片问题 我798也遇到了，因为不是使用HP相纸，就会出现不同步问题，电脑上的解决办法是安装驱动，然后会出来更多的纸张选项，选择其他喷墨相片纸可以解决问题。 但是 使用手机APP和微信小程序因为没有更改纸类的选项所以无解，如果手机打印6寸目前只能使用惠普原作6寸纸或者 120G左右的照片纸才行。&nbsp; 希望官方更新APP和微信小程序的相关内容修复BUG！</SPAN></P> Sun, 12 Mar 2023 03:16:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220028#M270514 艺术家谢先生 2023-03-12T03:16:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220029#M270515 <P><SPAN>这个6寸照片问题 我798也遇到了，因为不是使用HP相纸，就会出现不同步问题，电脑上的解决办法是安装驱动，然后会出来更多的纸张选项，选择其他喷墨相片纸可以解决问题。 但是 使用手机APP和微信小程序因为没有更改纸类的选项所以无解，如果手机打印6寸目前只能使用惠普原作6寸纸或者 120G左右的照片纸才行。&nbsp; 希望官方更新APP和微信小程序的相关内容修复BUG！</SPAN></P> Sun, 12 Mar 2023 03:17:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220029#M270515 艺术家谢先生 2023-03-12T03:17:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220030#M270516 <P>请工程师尽快修复APP和 微信小程序无法选择其他相纸的BUG</P> Sun, 12 Mar 2023 03:18:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220030#M270516 艺术家谢先生 2023-03-12T03:18:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220317#M270578 <P>您好</P><P>手机打印时，请参考：</P><P>hp smart</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1678698627677.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87424iFD028714F59B1EAE/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1678698627677.png" alt="_0-1678698627677.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1678698644469.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87425i765053DFCB7FE365/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1678698644469.png" alt="_1-1678698644469.png" /></span></P><P>微信小程序</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1678698672905.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87426i1DDE313866B65FFC/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1678698672905.png" alt="_2-1678698672905.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 13 Mar 2023 09:12:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220317#M270578 双鱼座鲨鱼 2023-03-13T09:12:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220365#M270584 <P>请问您这是什么版本的HP SMART&nbsp; &nbsp; &nbsp;我用的安卓版本9.6.2.3732 并没有 高光相纸的选项， 微信小程序里 纸张选项也是灰色的 不能选择</P> Mon, 13 Mar 2023 14:26:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220365#M270584 艺术家谢先生 2023-03-13T14:26:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220367#M270585 <P>或者您链接的哪款机器？是不是机器不同选择也不用？</P> Mon, 13 Mar 2023 14:38:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220367#M270585 艺术家谢先生 2023-03-13T14:38:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220418#M270596 <P>&nbsp; &nbsp; 经过反复尝试，我发现了，客服您发的APP截图是没有绑定机器，或者机器离线后的操作界面，我的798 离线后APP照片打印界面和您的一致，但是打印机在线的情况下，打印照片是不可以选择纸类的，默认的是打印机内填装的纸。微信小程序在解除绑定再次绑定后可以选择纸类和打印精度了。&nbsp; &nbsp;</P><P>&nbsp; &nbsp;但是，APP和微信小程序的纸类选择就算能选也只有普通和相片纸两类，选相片纸依旧默认是HP相纸参数，用200G以上的相纸打印出来依旧会出现白边等不同步问题，望关注。</P> Tue, 14 Mar 2023 01:27:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220418#M270596 艺术家谢先生 2023-03-14T01:27:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220507#M270635 <P>您好</P><P>我安装的是9.0.1.3</P><P>应该和连接的打印机型号没有关系。</P><P>您可以下载最新版hp smart再测试一下，谢谢。</P> Tue, 14 Mar 2023 06:04:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220507#M270635 双鱼座鲨鱼 2023-03-14T06:04:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220521#M270644 <P>我使用的APP是安卓最新版本，然后主要是APP里的2各选项 1 普通纸 2 高光相纸&nbsp; &nbsp; &nbsp;选择高光相纸也是HP相纸的默认参数，并不能正确打印200g以上的其他品牌相纸，还是会画面纸张不同步，出现残缺空白。</P><LI-SPOILER>&nbsp;</LI-SPOILER> <LI-SPOILER>&nbsp;</LI-SPOILER> Tue, 14 Mar 2023 07:17:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220521#M270644 艺术家谢先生 2023-03-14T07:17:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220741#M270696 <P>您好</P><P>感谢反馈</P><P>因为打印机采用c型纸路，所以建议使用120-150g左右的相纸测试。</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 15 Mar 2023 05:03:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220741#M270696 双鱼座鲨鱼 2023-03-15T05:03:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220804#M270714 <P>120g的纸闭眼打没问题的，之前我帮论坛网友解答过。我200g以及以上的 不用装好驱动的电脑打就都不行，180g的没买到没试过。所以这算是个bug了，望软件工程师关注，予以解决。毕竟大部分用户不太能了解照片纸张的克重，只会随便买个相纸，毕竟相机介绍里也没有提，最后画面不同步开始吐槽退货维权而影响品牌使用体验和好感度。辛苦了。</P> Wed, 15 Mar 2023 06:35:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1220804#M270714 艺术家谢先生 2023-03-15T06:35:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1221095#M270737 <P>感谢反馈</P><P>目前电脑或手机端建议使用150g左右的相纸。</P><P>后续的hp smart版本也会进行改进。</P><P>&nbsp;</P> Thu, 16 Mar 2023 03:19:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1221095#M270737 双鱼座鲨鱼 2023-03-16T03:19:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1363155#M311253 <P>請問安裝什麼驅動可以解決？</P> Sun, 05 Oct 2025 13:01:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1363155#M311253 Melody77hk 2025-10-05T13:01:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1363256#M311281 <DIV class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space">麻煩將 70g-80g 普通紙裁剪成相紙大小後，請先確認列印效果是否正常？</DIV> <DIV class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space">謝謝</DIV> Tue, 07 Oct 2025 05:16:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Tank-678da-yin4R-zhao-pian-shi-da-yin-bu-wan-zheng-ru-tu/m-p/1363256#M311281 双鱼座鲨鱼 2025-10-07T05:16:13Z