https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191765#M263814 <P>请在打印机就绪时，按面板上的设置（小扳手）--信息/报告--网络摘要--ok。</P><P>然后，发图片给我，以便确认问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1665474400110.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80389iE71DA8DEC01B110B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1665474400110.png" alt="_0-1665474400110.png" /></span></P><P>操作过程中遇到问题，可以发图片给我，谢谢。</P><P>&nbsp;</P> Tue, 11 Oct 2022 07:47:47 GMT 双鱼座鲨鱼 2022-10-11T07:47:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191444#M263742 <P>HP Smart已经搜索出来打印，显示联机与IP，然后选中这个打印机添加，结果提示“选择其他打印机”“必须打开HP LaserJet MFP M129-M134才能将其添加到HP Smart。打开打印机后，点击”OK“进行刷新，然后再选择打印机。”</P><P>明明显示联机，更不明白的是“打开打印机”是什么操作？</P> Mon, 10 Oct 2022 03:15:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191444#M263742 heyuek 2022-10-10T03:15:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191445#M263743 <P>您好</P><P>请在打印机就绪时，按面板上的设置（小扳手）--信息--网络摘要。</P><P>然后，发图片给我，以便确认问题，谢谢。</P> Mon, 10 Oct 2022 03:18:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191445#M263743 双鱼座鲨鱼 2022-10-10T03:18:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191446#M263744 <P>没有找到网络摘要这个内容</P> Mon, 10 Oct 2022 03:21:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191446#M263744 heyuek 2022-10-10T03:21:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191455#M263746 <P>另外，同一个网络的另外一台电脑是正常。出问题的电脑扫描时因为出现联不到主机的情况，返回偶尔又可以扫描，所以才将原来的HP Smart下掉，重新安装后就怎么也添加不上打印机了</P> Mon, 10 Oct 2022 03:39:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191455#M263746 heyuek 2022-10-10T03:39:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191765#M263814 <P>请在打印机就绪时，按面板上的设置（小扳手）--信息/报告--网络摘要--ok。</P><P>然后，发图片给我，以便确认问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1665474400110.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80389iE71DA8DEC01B110B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1665474400110.png" alt="_0-1665474400110.png" /></span></P><P>操作过程中遇到问题，可以发图片给我，谢谢。</P><P>&nbsp;</P> Tue, 11 Oct 2022 07:47:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1191765#M263814 双鱼座鲨鱼 2022-10-11T07:47:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1259231#M280040 <P>我也有同样的问题<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DINGTALK_IM_2400849942.JPG.JPG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98042i1CF1307CA4C92EE3/image-size/large?v=v2&amp;px=999" role="button" title="DINGTALK_IM_2400849942.JPG.JPG" alt="DINGTALK_IM_2400849942.JPG.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DINGTALK_IM_3284719334.JPG.JPG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98043i3D1B2F891BCEDF9A/image-size/large?v=v2&amp;px=999" role="button" title="DINGTALK_IM_3284719334.JPG.JPG" alt="DINGTALK_IM_3284719334.JPG.JPG" /></span></P> Fri, 20 Oct 2023 05:15:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1259231#M280040 madadan 2023-10-20T05:15:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1259250#M280051 <P>您好</P><P>m701n不支持hp smart。</P><P>给您带来不便，敬请谅解。</P> Fri, 20 Oct 2023 07:29:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1259250#M280051 双鱼座鲨鱼 2023-10-20T07:29:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266023#M282060 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231130102345.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99940iA92FD1A14768A16E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231130102345.jpg" alt="微信图片_20231130102345.jpg" /></span>我也是一样的问题</P> Thu, 30 Nov 2023 02:24:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266023#M282060 neonfelix 2023-11-30T02:24:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266032#M282062 <P>您好</P><P>请问其它电脑是否正常？</P><P>麻烦打印打印机的网络配置页，发图片给我，以便确认问题，谢谢。</P> Thu, 30 Nov 2023 02:54:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266032#M282062 双鱼座鲨鱼 2023-11-30T02:54:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266045#M282066 <P>另一台电脑也是一样的情况，但是WPS能搜到这台打印机能打印，我这台就不能<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231130111920.jpg" style="width: 564px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99950i3679D331E05F251F/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231130111920.jpg" alt="微信图片_20231130111920.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231130112017.jpg" style="width: 648px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99951iF4405B358AC27BF4/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231130112017.jpg" alt="微信图片_20231130112017.jpg" /></span></P> Thu, 30 Nov 2023 03:22:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266045#M282066 neonfelix 2023-11-30T03:22:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266241#M282128 <P>您好</P><P>感谢配合</P><P>请打开hp smart，添加打印机，先确认hp smart中是否能检测到打印机。</P><P>同时，请告之电脑的ip地址，子网掩码，网关，谢谢。</P> Fri, 01 Dec 2023 07:01:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266241#M282128 双鱼座鲨鱼 2023-12-01T07:01:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266242#M282129 <P>hp smart能检测到打印机，IP地址：192.168.0.118，子网掩码：255.255.255.0，网关：192.168.0.1</P> Fri, 01 Dec 2023 07:10:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266242#M282129 neonfelix 2023-12-01T07:10:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266246#M282130 <P>您好</P><P>如果打印机和电脑的子网掩码都是255.255.255.0，那么ip地址的前三级必须相同。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1701414752094.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100019i2CC78854CA7FBCBA/image-size/large?v=v2&amp;px=999" role="button" title="_0-1701414752094.png" alt="_0-1701414752094.png" /></span></P><P>&nbsp;</P> Fri, 01 Dec 2023 07:13:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266246#M282130 双鱼座鲨鱼 2023-12-01T07:13:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266259#M282133 <P>那我同事ip前三级是192.168.0，他们怎么可以用的</P> Fri, 01 Dec 2023 08:18:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266259#M282133 neonfelix 2023-12-01T08:18:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266616#M282241 <P>您好</P><P>如果子网掩码是255.255.255.0，ip地址前三组需要一致才可以。</P><P>&nbsp;</P> Mon, 04 Dec 2023 07:25:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1266616#M282241 双鱼座鲨鱼 2023-12-04T07:25:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1382403#M317108 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="惠普打印机.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133236i9D2A72D3FFADBD79/image-size/large?v=v2&amp;px=999" role="button" title="惠普打印机.jpg" alt="惠普打印机.jpg" /></span></P> Tue, 07 Apr 2026 03:27:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1382403#M317108 monour 2026-04-07T03:27:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1382422#M317116 <P>您好</P> <P>麻烦提供电脑的ip地址，子网掩码，网关...以便确认问题，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑IP地址方法.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133243i651B877796DB5D90/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑IP地址方法.jpg" alt="查询电脑IP地址方法.jpg" /></span></P> <P> </P> Tue, 07 Apr 2026 05:34:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-tian-jia-da-yin-ji/m-p/1382422#M317116 双鱼座鲨鱼 2026-04-07T05:34:35Z