https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191941#M263850 <P>您好</P><P>如果确认打印机墨盒是全新原装，请参考以下链接，确认墨盒是否存在所涉及的问题，谢谢。</P><P><A href="https://support.hp.com/cn-zh/document/c06709119" target="_blank">https://support.hp.com/cn-zh/document/c06709119</A></P><P>&nbsp;</P> Wed, 12 Oct 2022 05:07:32 GMT 双鱼座鲨鱼 2022-10-12T05:07:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191800#M263821 <P>刚刚更换了OFFICE JET 8710 打印机红色墨盒，提示供墨系统存在问题，请尝试将受影响的墨盒更换为另一个非空墨盒。要怎么处理？</P> Tue, 11 Oct 2022 09:06:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191800#M263821 gzqjc 2022-10-11T09:06:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191807#M263827 <P>您好</P><P>请问打印机使用的是原装墨盒吗？</P><P>麻烦提示一下，或者拍照打印机面板上的具体提示信息，包括墨盒的状态信息。</P><P>发图片给我，以便确认问题，谢谢。</P> Tue, 11 Oct 2022 09:39:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191807#M263827 双鱼座鲨鱼 2022-10-11T09:39:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191810#M263828 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20221011_162756.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80402i7FCF7CA9F848A132/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20221011_162756.jpg" alt="IMG_20221011_162756.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20221011_175054.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80403i0619366D77FAEC0E/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20221011_175054.jpg" alt="IMG_20221011_175054.jpg" /></span></P> Tue, 11 Oct 2022 09:56:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191810#M263828 gzqjc 2022-10-11T09:56:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191811#M263829 <P>墨盒是原装的，刚换上时看到显示是满的，然后在自检，过一会就提示供墨系统存在问题，象图片那样了。</P> Tue, 11 Oct 2022 09:58:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191811#M263829 gzqjc 2022-10-11T09:58:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191852#M263830 <P>刚换新墨盒时是这样的，看到墨盒 是满的<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20221011_202648.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80409iE70D6A131FD84C62/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20221011_202648.jpg" alt="IMG_20221011_202648.jpg" /></span></P><P>然后过一会儿就提示供墨系统存在问题<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20221011_162756.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80411i0FC7310DF4E7CAF6/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20221011_162756.jpg" alt="IMG_20221011_162756.jpg" /></span></P><P>之后再看墨盒状态，就是这样<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20221011_202809.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80412i0222BA3E4CD9B307/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20221011_202809.jpg" alt="IMG_20221011_202809.jpg" /></span></P><P>到底是问题在哪里呢？</P> Tue, 11 Oct 2022 12:35:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191852#M263830 gzqjc 2022-10-11T12:35:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191941#M263850 <P>您好</P><P>如果确认打印机墨盒是全新原装，请参考以下链接，确认墨盒是否存在所涉及的问题，谢谢。</P><P><A href="https://support.hp.com/cn-zh/document/c06709119" target="_blank">https://support.hp.com/cn-zh/document/c06709119</A></P><P>&nbsp;</P> Wed, 12 Oct 2022 05:07:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1191941#M263850 双鱼座鲨鱼 2022-10-12T05:07:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1192106#M263885 <P>这里是说保修日期较早的墨盒可能有不兼容的情况，但我的墨盒的保修期是到2023年的，应该不存在这种情况，现在我寄回给销售方换一个过来试试。</P> Thu, 13 Oct 2022 01:10:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1192106#M263885 gzqjc 2022-10-13T01:10:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1241504#M275389 <P>同样的问题.同样是红色墨盒.这个要怎样解决？</P> Mon, 03 Jul 2023 08:50:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1241504#M275389 okpi 2023-07-03T08:50:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1241591#M275411 <P>您好</P><P>请参考链接：</P><P><A href="https://learn-about-supplies.ext.hp.com/#" target="_blank">https://learn-about-supplies.ext.hp.com/#</A></P><P>检查耗材日期</P><P>排除耗材问题，建议联系维修中心具体检测打印机。</P><P>给您带来不便，敬请谅解。</P><P>&nbsp;</P> Tue, 04 Jul 2023 02:54:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1241591#M275411 双鱼座鲨鱼 2023-07-04T02:54:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1382619#M317177 <P>OFFICE JET 8710出厂固件有吗？</P> Thu, 09 Apr 2026 08:41:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1382619#M317177 axddz 2026-04-09T08:41:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1382624#M317178 <P>您好</P> <P>非常抱歉，目前只能提供26年2月3日发布的固件。</P> <P>给您带来不便，敬请谅解。</P> Thu, 09 Apr 2026 08:44:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/OFFICE-JET-8710-da-yin-ji-gong-mo-xi-tong-wen-ti/m-p/1382624#M317178 双鱼座鲨鱼 2026-04-09T08:44:23Z