https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197197#M264875 <P>1、未安装官网驱动打印机默认驱动<BR /><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 182154.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81414i2F48817FD637396E/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 182154.png" alt="屏幕截图 2022-11-04 182154.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 182241.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81415i1F0EF942EFBE3D43/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 182241.png" alt="屏幕截图 2022-11-04 182241.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 182305.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81418i8C5E0655EBB6198D/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 182305.png" alt="屏幕截图 2022-11-04 182305.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 182339.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81419i1BD43CD02FE3D459/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 182339.png" alt="屏幕截图 2022-11-04 182339.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>2、安装官网驱动后识别不到USB，官网的所有驱动都试过，都不行<BR /><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 183504.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81420i5E0297F39744F1F1/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 183504.png" alt="屏幕截图 2022-11-04 183504.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 184023.png" style="width: 115px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81422i691242F6036188AC/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 184023.png" alt="屏幕截图 2022-11-04 184023.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 183810.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81421iAB2150947E0224F3/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 183810.png" alt="屏幕截图 2022-11-04 183810.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 184049.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81423i4A14B92F5E37CD25/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 184049.png" alt="屏幕截图 2022-11-04 184049.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 184312.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81425i2DF82FA2B55F2C4C/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 184312.png" alt="屏幕截图 2022-11-04 184312.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 184137.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81424i0F569A1738D40EDE/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 184137.png" alt="屏幕截图 2022-11-04 184137.png" /></span></P><P>&nbsp;</P> Fri, 04 Nov 2022 10:54:52 GMT 心急吃凉拌豆腐 2022-11-04T10:54:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197197#M264875 <P>1、未安装官网驱动打印机默认驱动<BR /><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 182154.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81414i2F48817FD637396E/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 182154.png" alt="屏幕截图 2022-11-04 182154.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 182241.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81415i1F0EF942EFBE3D43/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 182241.png" alt="屏幕截图 2022-11-04 182241.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 182305.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81418i8C5E0655EBB6198D/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 182305.png" alt="屏幕截图 2022-11-04 182305.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 182339.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81419i1BD43CD02FE3D459/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 182339.png" alt="屏幕截图 2022-11-04 182339.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>2、安装官网驱动后识别不到USB，官网的所有驱动都试过，都不行<BR /><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 183504.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81420i5E0297F39744F1F1/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 183504.png" alt="屏幕截图 2022-11-04 183504.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 184023.png" style="width: 115px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81422i691242F6036188AC/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 184023.png" alt="屏幕截图 2022-11-04 184023.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 183810.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81421iAB2150947E0224F3/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 183810.png" alt="屏幕截图 2022-11-04 183810.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 184049.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81423i4A14B92F5E37CD25/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 184049.png" alt="屏幕截图 2022-11-04 184049.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 184312.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81425i2DF82FA2B55F2C4C/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 184312.png" alt="屏幕截图 2022-11-04 184312.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="屏幕截图 2022-11-04 184137.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81424i0F569A1738D40EDE/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-04 184137.png" alt="屏幕截图 2022-11-04 184137.png" /></span></P><P>&nbsp;</P> Fri, 04 Nov 2022 10:54:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197197#M264875 心急吃凉拌豆腐 2022-11-04T10:54:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197713#M264952 <P>您好</P><P>请问打印机一直是通过usb连接的吗？</P><P>同时，确认通过下图方法扫描是否正常？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1667805763694.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81537iCFBA0C896B08D656/image-size/large?v=v2&amp;px=999" role="button" title="_0-1667805763694.png" alt="_0-1667805763694.png" /></span></P><P>如果上图扫描正常，建议重新安装打印机完整版驱动测试。</P><P>如果上图方式仍无法扫描，有条件可以换其它电脑测试。</P><P>&nbsp;</P> Mon, 07 Nov 2022 07:33:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197713#M264952 双鱼座鲨鱼 2022-11-07T07:33:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197844#M264982 <P>您好，USB一直连接着电脑的。现在问题解决了，应该是USB驱动问题，我把所有的USB驱动都卸载了包括打印机的，然后等它自动安装，大概卸载了两三次后正常了。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-11-07 195302.png" style="width: 737px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81575i937F90D114C98B9B/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2022-11-07 195302.png" alt="屏幕截图 2022-11-07 195302.png" /></span></P> Mon, 07 Nov 2022 12:04:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197844#M264982 心急吃凉拌豆腐 2022-11-07T12:04:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197846#M264983 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-11-07 195302.png" style="width: 185px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81576iEEDA5CF8559BB002/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2022-11-07 195302.png" alt="屏幕截图 2022-11-07 195302.png" /></span>您好，USB一直连接着电脑的。现在问题解决了，应该是USB驱动问题，我把所有的USB驱动都卸载了包括打印机的，然后等它自动安装，大概卸载了两三次后正常了。</P> Mon, 07 Nov 2022 12:06:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197846#M264983 心急吃凉拌豆腐 2022-11-07T12:06:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197943#M265008 <P>感谢反馈。</P> Tue, 08 Nov 2022 02:14:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197943#M265008 Tsingddi 2022-11-08T02:14:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197996#M265030 <P>感谢反馈</P><P>有条件建议换一条粗一点的usb线，长度建议在1.5米以内，以便通讯质量得到最好的保障。</P><P>&nbsp;</P> Tue, 08 Nov 2022 05:04:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jian-li-sao-miao-yi-tong-xin-wei-zhao-dao-sao-miao-yi/m-p/1197996#M265030 双鱼座鲨鱼 2022-11-08T05:04:58Z