https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/feiHP-xin-pian-bei-ju-jue/m-p/1203937#M266464 <P>您好</P><P>如果确认使用的是原装耗材，以上问题可能和打印机固件有关。</P><P>在保机器可自行升级固件后，重新测试。</P><P>过保机器建议联系维修中心处理。</P><P>维修中心查询：</P><P>手机微信关注“hp_service”或搜索“惠普服务”微信公众号，扫描二维码即可查询到当地维修中心信息。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1670388358990.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/83010i52717302695BA836/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1670388358990.png" alt="_0-1670388358990.png" /></span></P><P>&nbsp;</P> Wed, 07 Dec 2022 04:46:06 GMT 双鱼座鲨鱼 2022-12-07T04:46:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/feiHP-xin-pian-bei-ju-jue/m-p/1203931#M266462 <P>购买的是正品hp粉盒，但是一直出现“指示的碳粉盒因包含非HP芯片而被拒绝”。哪怕再次更换新的正品粉盒，擦拭过新品，还是出现该字样</P> Wed, 07 Dec 2022 04:39:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/feiHP-xin-pian-bei-ju-jue/m-p/1203931#M266462 Cecelia 2022-12-07T04:39:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/feiHP-xin-pian-bei-ju-jue/m-p/1203937#M266464 <P>您好</P><P>如果确认使用的是原装耗材，以上问题可能和打印机固件有关。</P><P>在保机器可自行升级固件后，重新测试。</P><P>过保机器建议联系维修中心处理。</P><P>维修中心查询：</P><P>手机微信关注“hp_service”或搜索“惠普服务”微信公众号，扫描二维码即可查询到当地维修中心信息。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1670388358990.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/83010i52717302695BA836/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1670388358990.png" alt="_0-1670388358990.png" /></span></P><P>&nbsp;</P> Wed, 07 Dec 2022 04:46:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/feiHP-xin-pian-bei-ju-jue/m-p/1203937#M266464 双鱼座鲨鱼 2022-12-07T04:46:06Z