https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1206074#M267048 <P>请问如何导出打印机syslog？我觉得看看日志可能有所帮助</P> Tue, 20 Dec 2022 03:13:10 GMT 秋月翎 2022-12-20T03:13:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1205015#M266740 <P>使用HP Smart设置打印机 提示完成设置</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="126154c09a084630810b0fd95b5ff21.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/83326i1AE07C0AB76F33AD/image-size/medium?v=v2&amp;px=400" role="button" title="126154c09a084630810b0fd95b5ff21.png" alt="126154c09a084630810b0fd95b5ff21.png" /></span></P><P> </P><P>尝试联系客服 无果</P><P>已经尝试过拔下电源两分钟释放静电 无果</P><P>重置打印机 无果</P><P>已经尝试过一切可能的操作手段 但是HP Smart依然在询问完要分享的数据之后报错并且打印机显示79并全部灯光闪烁&nbsp;</P><P>下面是报错的截图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="848e2a7652bae97743c0b68346738e2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/83324i7CBA6D7E5A8CE16D/image-size/medium?v=v2&amp;px=400" role="button" title="848e2a7652bae97743c0b68346738e2.png" alt="848e2a7652bae97743c0b68346738e2.png" /></span></P><P>请问如何解决问题？</P><P>另外我觉得浏览打印机运行日志可能会有所帮助 但是我不会接收syslog 请问这个要如何操作？</P><P>&nbsp;</P> Tue, 13 Dec 2022 03:21:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1205015#M266740 秋月翎 2022-12-13T03:21:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1205029#M266745 <P>您好</P><P>打印机先关机，按住下键头不要松头--开机。</P><P>大概10-12s后，松手。</P><P>然后重新测试，谢谢。</P> Tue, 20 Dec 2022 03:06:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1205029#M266745 双鱼座鲨鱼 2022-12-20T03:06:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1206035#M267030 <P>我也遇到这个问题，试了没有用</P> Mon, 19 Dec 2022 17:39:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1206035#M267030 leiqinbang 2022-12-19T17:39:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1206072#M267046 <P>您好</P><P>如果复位无效，建议联系维修中心具体检测打印机。</P><P>维修中心查询：</P><P>手机微信关注“hp_service”或搜索“惠普服务”微信公众号，扫描二维码即可查询到当地维修中心信息。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1671505639904.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/83601i999E33577B00EBF7/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1671505639904.png" alt="_0-1671505639904.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 20 Dec 2022 03:07:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1206072#M267046 双鱼座鲨鱼 2022-12-20T03:07:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1206074#M267048 <P>请问如何导出打印机syslog？我觉得看看日志可能有所帮助</P> Tue, 20 Dec 2022 03:13:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1206074#M267048 秋月翎 2022-12-20T03:13:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1206120#M267070 <P>您好</P><P>登录打印机网页即可查看，请参考：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1671524532483.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/83616iBF89519438B4C896/image-size/large?v=v2&amp;px=999" role="button" title="_0-1671524532483.png" alt="_0-1671524532483.png" /></span></P><P>&nbsp;</P> Tue, 20 Dec 2022 08:23:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-she-zhi-da-yin-ji-shi-ruan-jian-bao-cuo-da-yin-ji-kong-zhi-mian-ban-xian-shi79bing-quan-bu-deng-guang-shan-shuo-bing-qieWeb-fu-wu-wu-fa-da-kai/m-p/1206120#M267070 双鱼座鲨鱼 2022-12-20T08:23:06Z