https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208865#M267832 <P>您好</P><P>右击9800打印机图标--打印机属性--端口</P><P>找到前面带√号的端口，发图片给我，谢谢。</P> Fri, 06 Jan 2023 06:06:36 GMT 双鱼座鲨鱼 2023-01-06T06:06:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208841#M267821 <P>测试打印正常 打印文档时出现错误 需人工干预</P> Fri, 06 Jan 2023 04:52:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208841#M267821 akdajij 2023-01-06T04:52:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208842#M267822 <P>您好<BR />这个问题您可以考虑通过替换打印驱动程序的方式来解决。<BR />方法：<BR />电脑上打开设备面板--设备和打印机--添加打印机--添加本地打印机--下一步--选择正确的端口（usb类型）--下一步--厂商选择hp--型号选择 hp deskjet9800即可。</P><P>然后，用deskjet 9800测试打印，谢谢。</P> Fri, 06 Jan 2023 04:58:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208842#M267822 双鱼座鲨鱼 2023-01-06T04:58:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208844#M267823 <P>设置完打印测试可以，正常打印还是不行，打印机出现黄色！</P> Fri, 06 Jan 2023 05:06:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208844#M267823 akdajij 2023-01-06T05:06:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208849#M267825 <P>您好</P><P>可以新建一个word，然后用9800打印测试。</P><P>方便的话，请提供操作过程所有截图，以便确认问题，谢谢。</P> Fri, 06 Jan 2023 05:12:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208849#M267825 双鱼座鲨鱼 2023-01-06T05:12:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208850#M267826 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1ce33dd97194e64e1836930e9cadbaf.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84344i3F18071B3C776BD3/image-size/large?v=v2&amp;px=999" role="button" title="1ce33dd97194e64e1836930e9cadbaf.jpg" alt="1ce33dd97194e64e1836930e9cadbaf.jpg" /></span></P> Fri, 06 Jan 2023 05:12:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208850#M267826 akdajij 2023-01-06T05:12:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208854#M267827 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="这个测试无打印" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84346i9ABADA81DE902851/image-size/large?v=v2&amp;px=999" role="button" title="502d9831c8077cd154404d3119bfcf3.jpg" alt="这个测试无打印" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">这个测试无打印</span></span></P> Fri, 06 Jan 2023 05:21:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208854#M267827 akdajij 2023-01-06T05:21:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208859#M267830 <P>您好</P><P>请用9800测试打印，谢谢。</P> Fri, 06 Jan 2023 05:47:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208859#M267830 双鱼座鲨鱼 2023-01-06T05:47:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208863#M267831 <P>打印机没反应</P><P>&nbsp;</P> Fri, 06 Jan 2023 06:03:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208863#M267831 akdajij 2023-01-06T06:03:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208865#M267832 <P>您好</P><P>右击9800打印机图标--打印机属性--端口</P><P>找到前面带√号的端口，发图片给我，谢谢。</P> Fri, 06 Jan 2023 06:06:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208865#M267832 双鱼座鲨鱼 2023-01-06T06:06:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208869#M267833 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="e792eb62d2764aead39136f5281838e.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84349iA5F0462B163C244A/image-size/large?v=v2&amp;px=999" role="button" title="e792eb62d2764aead39136f5281838e.jpg" alt="e792eb62d2764aead39136f5281838e.jpg" /></span></P> Fri, 06 Jan 2023 06:14:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208869#M267833 akdajij 2023-01-06T06:14:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208888#M267840 <P>您好</P><P>请删除之前安装的驱动及软件</P><P>然后，手动添加打印机驱动测试</P><P>方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Fri, 06 Jan 2023 07:10:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-cuo-wu/m-p/1208888#M267840 双鱼座鲨鱼 2023-01-06T07:10:30Z