https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209169#M267906 <P>您好</P><P>可尝试手动添加打印机驱动后，重新选择usb类型端口测试。</P><P>手动添加打印机的方法：</P><P>1 下载驱动并解压<BR />2 在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择usb端口-下一步-从磁盘安装-浏览-找到解压好的文件夹（选择任意一个*.inf文件）安装即可。</P> Mon, 09 Jan 2023 01:44:49 GMT 双鱼座鲨鱼 2023-01-09T01:44:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209098#M267897 <P>打印机是通过USB端口连接电脑的，电脑安装完驱动后，发现打印机无法和USB双向通信，打印机属性里的端口设置，无法勾选“启用双向支持”，见截图所示：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="无标题.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84408i9A5FCCBEC52F90DB/image-size/large?v=v2&amp;px=999" role="button" title="无标题.png" alt="无标题.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="批注 2023-01-08 171858.png" style="width: 720px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84409iB1A30A10BE13E07C/image-size/large?v=v2&amp;px=999" role="button" title="批注 2023-01-08 171858.png" alt="批注 2023-01-08 171858.png" /></span></P><P>烦请告知具体原因和解决方案，谢谢！</P> Sun, 08 Jan 2023 09:24:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209098#M267897 wangwang666 2023-01-08T09:24:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209169#M267906 <P>您好</P><P>可尝试手动添加打印机驱动后，重新选择usb类型端口测试。</P><P>手动添加打印机的方法：</P><P>1 下载驱动并解压<BR />2 在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择usb端口-下一步-从磁盘安装-浏览-找到解压好的文件夹（选择任意一个*.inf文件）安装即可。</P> Mon, 09 Jan 2023 01:44:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209169#M267906 双鱼座鲨鱼 2023-01-09T01:44:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209258#M267929 <P>你好，用了上述方法后，usb双向支持可以勾选，通过windows系统设置可以添加打印机并正常打印。</P><P>&nbsp;</P><P>但是HP Smart程序，出现新的问题，无法搜索到该usb连接的打印机！烦请解决下，谢谢！</P> Mon, 09 Jan 2023 06:51:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209258#M267929 wangwang666 2023-01-09T06:51:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209262#M267931 <P>问题已解决。重启print spooler服务，点击通知栏里的lauch APP，即可在HP Smart中添加该usb打印机。</P> Mon, 09 Jan 2023 06:55:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209262#M267931 wangwang666 2023-01-09T06:55:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209402#M267974 <P>您好</P><P>感谢反馈，感谢采纳。</P><P>方便的话，请将您的操作方法截图，发图片分享一下，谢谢。</P> Tue, 10 Jan 2023 05:22:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-heUSB-shuang-xiang-tong-xin-USB-duan-kou-wu-fa-qi-yong-shuang-xiang-zhi-chi/m-p/1209402#M267974 双鱼座鲨鱼 2023-01-10T05:22:44Z