https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209435#M267987 <P>然后怎么操作？</P> Tue, 10 Jan 2023 07:01:37 GMT 123y 2023-01-10T07:01:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209289#M267943 <P>控制面板里面显示打印机错误，一个文档被挂起，疑难解答显示家庭共享那些。然后我的打印机显示屏幕上显示：正在使用，用过的黑色碳粉盒</P> Mon, 09 Jan 2023 08:36:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209289#M267943 123y 2023-01-09T08:36:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209291#M267945 <P>您好</P><P>请先确认复印是否正常？</P><P>打印机和电脑是通过什么方式连接的？</P><P>同时，请打开电脑的控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 09 Jan 2023 08:49:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209291#M267945 双鱼座鲨鱼 2023-01-09T08:49:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209293#M267946 <OL><LI><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c6fce5202a5bab03d3cd1d9f916ae1f.png" style="width: 477px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84456i5B0ED5FDB4C1ED14/image-size/large?v=v2&amp;px=999" role="button" title="c6fce5202a5bab03d3cd1d9f916ae1f.png" alt="c6fce5202a5bab03d3cd1d9f916ae1f.png" /></span>可以复印，使用的是usb接口。</LI></OL> Mon, 09 Jan 2023 08:56:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209293#M267946 123y 2023-01-09T08:56:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209337#M267956 ？？？怎么处理 Tue, 10 Jan 2023 00:50:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209337#M267956 123y 2023-01-10T00:50:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209368#M267962 <P>您好</P><P>请拉下滚动条，找到并选择usb类型的端口，应用--确认。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1673318528042.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84485i0FFF9648932755E9/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1673318528042.png" alt="_0-1673318528042.png" /></span></P><P>然后，重新测试打印，谢谢。</P><P>&nbsp;</P> Tue, 10 Jan 2023 02:43:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209368#M267962 双鱼座鲨鱼 2023-01-10T02:43:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209373#M267963 <P>还是不行</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 585px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84486iAAF9E61F13C12C2E/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 477px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84487i3D847087230D8E33/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84488iFDB205CC8E790CCA/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span></P> Tue, 10 Jan 2023 02:50:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209373#M267963 123y 2023-01-10T02:50:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209384#M267964 <P>您好</P><P>打印机和电脑连接后，在打印机处于就绪时，打开电脑的设备管理器--通用串行总线控制器。</P><P>确认其中是否有与打印机相关的选项，例如：usb打印支持...</P><P>谢谢</P> Tue, 10 Jan 2023 03:18:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209384#M267964 双鱼座鲨鱼 2023-01-10T03:18:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209388#M267966 <P>你看下，打印机显示已就绪</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 795px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84490i92A927A6BE45FB97/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span></P> Tue, 10 Jan 2023 03:21:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209388#M267966 123y 2023-01-10T03:21:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209435#M267987 <P>然后怎么操作？</P> Tue, 10 Jan 2023 07:01:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209435#M267987 123y 2023-01-10T07:01:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209437#M267988 <P>您好</P><P>如果电脑将打印机检测成大容量存储器，操作方法如下：</P><P>右击我的电脑<SPAN>/</SPAN>计算机，点击管理—设备管理器—在通用串行总线控制器看有没有“<SPAN>USB Printing Support</SPAN>”或者<SPAN>USB</SPAN>打印支持，如果没有看一下有没有<SPAN>USB Mass Stprage Device</SPAN>或者<SPAN>USB</SPAN>大容量存储设备，如果有拔下数据线看有没有少，</P><P>一、如果没少，电脑上换<SPAN>usb</SPAN>端口，看有没有出现“<SPAN>USB Printing Support/USB</SPAN>打印支持”或者“<SPAN>USB Mass Stprage Device/USB</SPAN>大容量存储设备”</P><P>（一）如果有“<SPAN>USB Printing Support/USB</SPAN>打印支持”，尝试打印，能打印问题解决，不能的话按照以下操作进行</P><P><SPAN>1</SPAN>、先查看后台打印服务：右击我的电脑<SPAN>/</SPAN>计算机，点击管理——服务和应用程序——双击服务——找到<SPAN>print spooler</SPAN>，双击<SPAN>print spooler</SPAN>，启动<SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN>类型改为自动——点击应用、确定——右击<SPAN>print spooler</SPAN>选择重新启动或者启动。</P><P><SPAN>2</SPAN>、之后刷端口：开始——打印机和传真<SPAN>/</SPAN>设备和打印机——右击图标选择查看正在打印什么，点击打印机，</P><P><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN>取消所有打印任务，然后右击打印机图标选择删除</P><P><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN>右击我的电脑——管理——设备管理器——通用串行总线控制器——找到<SPAN>USB Printing Support/usb</SPAN>打印支持，右击选择卸载</P><P><SPAN>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN>重新拔插数据线，打印文档测试</P><P>（二）如果有“<SPAN>USB Mass Stprage Device/USB</SPAN>大容量存储设备”按照“关闭大容量”来操作</P><P>（三）如果什么都没有的话换数据线看有没有，还是没有换其他电脑尝试，如果换其他电脑还是没有的话可以判断是<SPAN>usb</SPAN>端口有问题</P><P>二、如果拔下数据线<SPAN>USB Mass Stprage Device</SPAN>少了，那么按照“关闭大容量”来操作</P><P>关闭大容量：浏览驱动关盘或者从网上下载全功能驱动解压后，找到<SPAN>UTIL</SPAN>文件夹，双击打开，然后双击“<SPAN>SIUtility</SPAN>”，点击<SPAN>Printer</SPAN>，选中列表中的端口（若无选项刷端口），选中后点击<SPAN>Next</SPAN>，会出现<SPAN>Disable HP Smartinstall on the selectd Printer</SPAN>的选项，选中后，问您是或否，选择是，字变红后表示智能安装已经关闭成功，然后重新拔插<SPAN>USB</SPAN>数据线，再我的电脑<SPAN>/</SPAN>计算机，点击管理—设备管理器—在通用串行总线控制器看有没有“<SPAN>USB Printing Support</SPAN>”或者<SPAN>USB</SPAN>打印支持，显示的话尝试打印或者重装驱动。</P> Tue, 10 Jan 2023 07:19:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209437#M267988 双鱼座鲨鱼 2023-01-10T07:19:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209452#M267990 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="拔掉之后，少了图中的两个设备" style="width: 795px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84505iB3D1E5CFB29C989E/image-size/large?v=v2&amp;px=999" role="button" title="7.png" alt="拔掉之后，少了图中的两个设备" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">拔掉之后，少了图中的两个设备</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84506i52A46D9E0D23A0C3/image-size/large?v=v2&amp;px=999" role="button" title="5.png" alt="5.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="去官网下载了全功能驱动后，并没有你说的那个文件" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84507i249C0D194E42F53C/image-size/large?v=v2&amp;px=999" role="button" title="6.png" alt="去官网下载了全功能驱动后，并没有你说的那个文件" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">去官网下载了全功能驱动后，并没有你说的那个文件</span></span></P> Tue, 10 Jan 2023 07:33:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209452#M267990 123y 2023-01-10T07:33:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209467#M267994 <P>我发了图片你看下</P> Tue, 10 Jan 2023 08:05:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209467#M267994 123y 2023-01-10T08:05:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209587#M268031 <P>我昨天都发了，然后怎么操作呢？？？？</P> Wed, 11 Jan 2023 02:46:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209587#M268031 123y 2023-01-11T02:46:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209590#M268033 <P>您好</P><P>请帮忙确认，打开或关闭打印机，usb大容量存储设备是否会发生变化，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1673406664044.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84536i01A5E4691124677F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1673406664044.png" alt="_0-1673406664044.png" /></span></P><P>&nbsp;</P> Wed, 11 Jan 2023 03:13:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209590#M268033 双鱼座鲨鱼 2023-01-11T03:13:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209601#M268037 <P>没有变化，我把打印机关掉，它还是在</P> Wed, 11 Jan 2023 03:45:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209601#M268037 123y 2023-01-11T03:45:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209602#M268038 <P>最上面的那两个“HP Printer”关掉打印机后，没有了</P> Wed, 11 Jan 2023 03:47:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209602#M268038 123y 2023-01-11T03:47:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209633#M268049 然后怎么操作？ Wed, 11 Jan 2023 06:49:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209633#M268049 123y 2023-01-11T06:49:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209700#M268074 <P>电脑如果没有链接U盘等设备，不应该有大容量存储设备，可能是打印机的端口识别错了，建议按照小鲨鱼的方法试试。</P> Wed, 11 Jan 2023 09:49:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209700#M268074 Tsingddi 2023-01-11T09:49:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209748#M268082 <P>???我一直都是按照他说的弄得好吧，按照他说的步骤来的，他让我拔掉关掉打印机后看还有没有“<SPAN>大容量存储设备</SPAN>”。我上面也说了，关掉打印机之后“HP printer”这个会消失，再打开就又有了</P> Thu, 12 Jan 2023 00:50:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209748#M268082 123y 2023-01-12T00:50:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209750#M268083 <P>这个“大容量应该是我的u盘”，我关掉打印机后，“HP printer”会消失<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.png" style="width: 795px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84578i4779FE9B7842C8A7/image-size/large?v=v2&amp;px=999" role="button" title="7.png" alt="7.png" /></span></P> Thu, 12 Jan 2023 00:52:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP-M126nw-wu-fa-da-yin/m-p/1209750#M268083 123y 2023-01-12T00:52:09Z