https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209577#M268026 <P>您好</P><P>请下载并安装hp scan and capture，确认安装hp scan and capture后，能否找到该软件。</P><P>如果可以打开hp scan and capture，可以用hp scan and capture测试扫描，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1673403683912.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84533iCE5A286FCA9ECC63/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1673403683912.png" alt="_0-1673403683912.png" /></span></P><P>&nbsp;</P> Wed, 11 Jan 2023 02:22:44 GMT 双鱼座鲨鱼 2023-01-11T02:22:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209397#M267971 <P>不小心把惠普打印机文件夹全部删了，重新安装也没用，导致无法打开商城与扫描</P> Tue, 10 Jan 2023 04:52:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209397#M267971 红烧茄子好吃 2023-01-10T04:52:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209417#M267980 <P>您好</P><P>请问重新安装打印机软件过程中有没有报错？</P><P>安装完打印机完整版驱动后，请在电脑的搜索栏中输入：hp smart</P><P>试一下电脑上有没有hp smart应用</P><P>如果电脑上搜索不到hp smart，请提示重新安装打印机完整版驱动操作过程所有截图，发图片给我，以便确认问题，谢谢。</P> Tue, 10 Jan 2023 06:19:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209417#M267980 双鱼座鲨鱼 2023-01-10T06:19:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209532#M268016 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230110200623.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84525i2F6FCED5FED0F9CB/image-size/medium?v=v2&amp;px=400" role="button" title="微信截图_20230110200623.png" alt="微信截图_20230110200623.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230110200539.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84524iDD847DC46F8545C3/image-size/medium?v=v2&amp;px=400" role="button" title="微信截图_20230110200539.png" alt="微信截图_20230110200539.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230110200556.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84526iBBD8E3D3D241485C/image-size/medium?v=v2&amp;px=400" role="button" title="微信截图_20230110200556.png" alt="微信截图_20230110200556.png" /></span></P><P>   重新安装驱动后还是没有，显示成功安装</P> Tue, 10 Jan 2023 12:07:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209532#M268016 红烧茄子好吃 2023-01-10T12:07:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209577#M268026 <P>您好</P><P>请下载并安装hp scan and capture，确认安装hp scan and capture后，能否找到该软件。</P><P>如果可以打开hp scan and capture，可以用hp scan and capture测试扫描，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1673403683912.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84533iCE5A286FCA9ECC63/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1673403683912.png" alt="_0-1673403683912.png" /></span></P><P>&nbsp;</P> Wed, 11 Jan 2023 02:22:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209577#M268026 双鱼座鲨鱼 2023-01-11T02:22:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209696#M268072 <P>建议使用添加删除程序，把HP相关程序卸载，然后再下载完整驱动进行按住测试。</P> Wed, 11 Jan 2023 09:44:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bu-xiao-xin-ba-wen-jian-jia-quan-bu-shan-le/m-p/1209696#M268072 Tsingddi 2023-01-11T09:44:23Z