https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210789#M268343 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BEHAPPY_0-1674186034139.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84872i43390D1FB7B2C88D/image-size/medium?v=v2&amp;px=400" role="button" title="BEHAPPY_0-1674186034139.png" alt="BEHAPPY_0-1674186034139.png" /></span></P><P>昨天在一台win10的电脑上还能打印呢，今天在win11的电脑上就打印不起来了，显示“打印出错”。</P> Fri, 20 Jan 2023 03:42:44 GMT BEHAPPY 2023-01-20T03:42:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210789#M268343 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BEHAPPY_0-1674186034139.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84872i43390D1FB7B2C88D/image-size/medium?v=v2&amp;px=400" role="button" title="BEHAPPY_0-1674186034139.png" alt="BEHAPPY_0-1674186034139.png" /></span></P><P>昨天在一台win10的电脑上还能打印呢，今天在win11的电脑上就打印不起来了，显示“打印出错”。</P> Fri, 20 Jan 2023 03:42:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210789#M268343 BEHAPPY 2023-01-20T03:42:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210798#M268346 <P>您好</P><P>当打印机和电脑通过usb方式连接后，等待打印机处于就绪状态。</P><P>打开电脑的设备管理器--通用串行总线控制器，确认其中是否有与打印机相关的选项，例如：usb打印支持。</P><P>同时，请打开电脑上的控制面板--设备和打印机--找到dj1000打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Fri, 20 Jan 2023 05:03:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210798#M268346 双鱼座鲨鱼 2023-01-20T05:03:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210828#M268360 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BEHAPPY_0-1674198854971.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84883i3E42CA0701D9CE17/image-size/medium?v=v2&amp;px=400" role="button" title="BEHAPPY_0-1674198854971.png" alt="BEHAPPY_0-1674198854971.png" /></span></P><P>&nbsp;</P> Fri, 20 Jan 2023 07:14:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210828#M268360 BEHAPPY 2023-01-20T07:14:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210829#M268361 <P>您好</P><P>感谢配合。</P><P>从电脑的设备管理器--通用串行总线控制器中来看，没有检查到usb打印支持。</P><P>所以，打印机属性--端口中可以找不到usb类型的端口，从而影响打印。</P><P>建议先在电脑上更换其中usb端口测试。</P><P>如果问题依旧，建议更换一条1米之内的usb线再重新测试，谢谢。</P> Fri, 20 Jan 2023 07:24:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210829#M268361 双鱼座鲨鱼 2023-01-20T07:24:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210837#M268362 <P>感谢回复。</P><P>问题参考以下链接解决了，重启print spooler</P><P><A href="https://www.bilibili.com/video/BV1Z8411s72f/?spm_id_from=333.1007.top_right_bar_window_history.content.click&amp;vd_source=f890f7f373fea8fb3bd50ade4bd6bd49" target="_blank">win11不能打印 提示错误_哔哩哔哩_bilibili</A></P> Fri, 20 Jan 2023 07:54:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210837#M268362 BEHAPPY 2023-01-20T07:54:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210854#M268364 <P>您好</P><P>感谢分享</P><P>方便的话，麻烦再次打开电脑的设备管理器--通用串行总线控制器，发图片给我。</P><P>同时，控制面板--设备和打印机--找到dj1000，右击它--打印机属性--端口。</P><P>找到带√号的端口，发图片给我，感谢。</P> Fri, 20 Jan 2023 08:14:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-cuo/m-p/1210854#M268364 双鱼座鲨鱼 2023-01-20T08:14:23Z