https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-diu-dan-de-wen-ti/m-p/1212061#M268610 <P>打印机是通过IP来链接的，平时打印的是水晶报表，</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Sherryan_0-1675130591937.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85219iA028735D2916211C/image-size/medium?v=v2&amp;px=400" role="button" title="Sherryan_0-1675130591937.png" alt="Sherryan_0-1675130591937.png" /></span></P><P>因为是系统直接打印，操作没有办法直接截图，我们平时打印量很大，丢单的有时候是个别，1/19那天我们有2700+订单，那天丢的就比较多了</P><P>&nbsp;</P> Tue, 31 Jan 2023 02:06:41 GMT Sherryan 2023-01-31T02:06:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-diu-dan-de-wen-ti/m-p/1212047#M268608 <P>我的多台惠普打印机打印文档的时候存在部分文档会丢失的情况，我查询了一下我的系统日志，确定打印命令发送给了打印机，但是文档没有被打印出来。我这边也请打印机供应商刷过固件，驱动也更新了，但是还是存在这个问题。请问针对这个情况，有没有什么好的解决办法？</P> Tue, 31 Jan 2023 01:51:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-diu-dan-de-wen-ti/m-p/1212047#M268608 Sherryan 2023-01-31T01:51:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-diu-dan-de-wen-ti/m-p/1212056#M268609 <P>您好</P><P>请问打印机和电脑是通过什么方式连接的？</P><P>平时打印的是什么类型的文件？</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>找到前面带√号的端口，发图片给我。</P><P>同时请提供一下打印操作的整个过程截图，以便确认问题，谢谢。</P> Tue, 31 Jan 2023 01:58:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-diu-dan-de-wen-ti/m-p/1212056#M268609 双鱼座鲨鱼 2023-01-31T01:58:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-diu-dan-de-wen-ti/m-p/1212061#M268610 <P>打印机是通过IP来链接的，平时打印的是水晶报表，</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Sherryan_0-1675130591937.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85219iA028735D2916211C/image-size/medium?v=v2&amp;px=400" role="button" title="Sherryan_0-1675130591937.png" alt="Sherryan_0-1675130591937.png" /></span></P><P>因为是系统直接打印，操作没有办法直接截图，我们平时打印量很大，丢单的有时候是个别，1/19那天我们有2700+订单，那天丢的就比较多了</P><P>&nbsp;</P> Tue, 31 Jan 2023 02:06:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-diu-dan-de-wen-ti/m-p/1212061#M268610 Sherryan 2023-01-31T02:06:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-diu-dan-de-wen-ti/m-p/1212626#M268758 <P>您好</P><P>请问打印机安装的是通用pcl6驱动吗？</P><P>打印机驱动属性中的端口不变，可以尝试安装系统自带的laserjet 2300pcl6驱动测试一下。</P><P>谢谢</P> Thu, 02 Feb 2023 06:44:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-diu-dan-de-wen-ti/m-p/1212626#M268758 双鱼座鲨鱼 2023-02-02T06:44:04Z