https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1213560#M268947 <P>您好</P><P>目前来看，建议联系耗材经销商检测墨盒，需要先排除墨盒问题，谢谢。</P> Tue, 07 Feb 2023 08:05:08 GMT 双鱼座鲨鱼 2023-02-07T08:05:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1211668#M268515 <P>彩色墨盒已经换了三四个了，才第一次更换黑色墨盒。买了原装墨盒，但是更换后总是报错。一开始只是每次打印需要把更换墨盒的那个盖子打开再关上，就能打印出来，隔上一阵子再打印又报错，重复开关盖后又可以打印出来。几次之后黑色墨盒就彻底无法通信，不论是HP smart还是电脑打印连接都显示错误。</P> Sun, 29 Jan 2023 05:41:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1211668#M268515 果然安然 2023-01-29T05:41:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1211669#M268516 <P>您好</P><P>请尝试只安装彩色墨盒，确认是否会出现以上问题。</P><P>如果只安装彩色墨盒打印机可以正常使用，建议及时联系耗材经销商检测黑色墨盒。</P><P>如果只安装彩色墨盒问题依旧，请告之打印机墨盒具体的报错信息，以便确认问题，谢谢。</P> Sun, 29 Jan 2023 05:55:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1211669#M268516 双鱼座鲨鱼 2023-01-29T05:55:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1211875#M268553 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0938.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85186i7A763D2E591C4C8D/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0938.jpg" alt="IMG_0938.jpg" /></span></P><P>打印机上墨盒指示灯一直闪，拆下墨盒或者安装上都是一样，拆下后打印复印功能也都不能用。HP smart显示“<SPAN>指示的耗材与打印机无法正常通信。 </SPAN>”</P> Mon, 30 Jan 2023 03:47:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1211875#M268553 果然安然 2023-01-30T03:47:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1211896#M268560 <P>您好</P><P>请问，只安装彩色墨盒，不安装黑色墨盒，复印时，打印机屏幕会提示/显示什么呢?</P><P>同时，请按一下信息键，马上松手，（如果可以打印），拍照信息页，发图片给我，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1675054942342.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85188i51D563035B665ECF/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1675054942342.png" alt="_0-1675054942342.png" /></span></P><P>&nbsp;</P> Mon, 30 Jan 2023 05:48:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1211896#M268560 双鱼座鲨鱼 2023-01-30T05:48:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1213232#M268869 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0952.jpg" style="width: 637px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85514iAE408A0B42ACB4EE/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0952.jpg" alt="IMG_0952.jpg" /></span></P><P>拔下黑色墨盒后打印机可以复印，这个是无黑色墨盒的信息页（有黑色墨盒时打印不出来）</P> Mon, 06 Feb 2023 01:39:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1213232#M268869 果然安然 2023-02-06T01:39:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1213560#M268947 <P>您好</P><P>目前来看，建议联系耗材经销商检测墨盒，需要先排除墨盒问题，谢谢。</P> Tue, 07 Feb 2023 08:05:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu4729da-yin-ji-geng-huan-hei-se-mo-he-hou-shi-bie-bu-wen-ding/m-p/1213560#M268947 双鱼座鲨鱼 2023-02-07T08:05:08Z