https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213930#M269065 <P>您好</P><P>先检查一下手机系统有没有更新。</P><P>目前我的手机系统是 android 10（miui 12.5.1），安装的hp smart (9.0.1.3)使用一直正常。</P><P>建议更换手机系统后，重新安装最新版hp smart测试一下。</P><P>如果问题仍无法解决，请提供操作视频，以便确认问题，谢谢。</P> Thu, 09 Feb 2023 07:59:37 GMT 双鱼座鲨鱼 2023-02-09T07:59:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213658#M268976 <P>卸载重装和重启手机都试过了，第一次进去要登录登录不了，然后再进软件就直接闪退。昨天更新了打印软件，然后恢复到之前版本也不行。手机安卓11</P> Wed, 08 Feb 2023 02:36:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213658#M268976 差评999 2023-02-08T02:36:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213659#M268977 <P>您好</P><P>请问您指的是手机端的hp smart闪退吗？</P><P><SPAN>登录不了指的是打印机的wifi direct地址192.168.223.1吗？</SPAN></P><P><SPAN>麻烦具体说明一下遇到的问题，方便的话，请发图片给我，谢谢。</SPAN></P> Wed, 08 Feb 2023 02:42:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213659#M268977 双鱼座鲨鱼 2023-02-08T02:42:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213674#M268981 <P>手机端闪退，进入这个界面不能操作，几秒就退出了。打印机用其他软件或者微信云打印都没有问题，但是不能扫描和控制照片大小，所以还是想解决这个软件的问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2023-02-08-11-19-51-42_5d09c193f5de667b3d41d3175112d0cd.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85645iC80476ED3FF01253/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2023-02-08-11-19-51-42_5d09c193f5de667b3d41d3175112d0cd.jpg" alt="Screenshot_2023-02-08-11-19-51-42_5d09c193f5de667b3d41d3175112d0cd.jpg" /></span></P><P> </P> Wed, 08 Feb 2023 03:23:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213674#M268981 差评999 2023-02-08T03:23:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213768#M269016 <P>怀疑你的手机系统问题，有条件更换其他手机测试。</P> Wed, 08 Feb 2023 09:47:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213768#M269016 WDH 2023-02-08T09:47:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213789#M269026 <P>已经换了3个手机测试了，你可以去软件商店看看新版本差评都是怎么说的</P><DIV class=""><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV><SPAN class="">159.91 KB / 420.49 KB</SPAN></DIV></DIV></DIV> Wed, 08 Feb 2023 12:54:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213789#M269026 差评999 2023-02-08T12:54:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213930#M269065 <P>您好</P><P>先检查一下手机系统有没有更新。</P><P>目前我的手机系统是 android 10（miui 12.5.1），安装的hp smart (9.0.1.3)使用一直正常。</P><P>建议更换手机系统后，重新安装最新版hp smart测试一下。</P><P>如果问题仍无法解决，请提供操作视频，以便确认问题，谢谢。</P> Thu, 09 Feb 2023 07:59:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-ruan-jian-shan-tui/m-p/1213930#M269065 双鱼座鲨鱼 2023-02-09T07:59:37Z