https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M177FW-tan-fen-he-na-bu-chu-lai-zen-me-ban/m-p/1214016#M269080 <P>您好</P><P>请确认轻触需要更换的碳粉盒的耗材图标，碳粉盒是否会旋转到您选择的碳粉盒呢？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1675991922374.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85729i37272E1F48DB2F81/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1675991922374.png" alt="_0-1675991922374.png" /></span></P><P>具体操作方法见附件p62页。</P><P>如果滚筒不转，应该是滚筒卡住了。</P><P>如果滚筒可以正常旋转，但粉盒取不出来。原装粉盒可能与滚筒位置偏移有关，非原装耗材，可能和粉盒制造工艺不规范有关。</P><P>以上问题，建议联系当地维修中心具体检测打印机。</P><P>维修中心查询：<BR />手机微信关注“hp_service”或搜索“惠普服务”微信公众号，扫描二维码即可查询到当地维修中心信息。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1675992489036.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85730iE7F84C78FBD1D6FA/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1675992489036.png" alt="_1-1675992489036.png" /></span></P><P>谢谢。</P><P>&nbsp;</P> Fri, 10 Feb 2023 01:28:40 GMT 双鱼座鲨鱼 2023-02-10T01:28:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M177FW-tan-fen-he-na-bu-chu-lai-zen-me-ban/m-p/1213989#M269075 <P>最近发现我的打印机的碳粉盒怎么都拿不出来，四个都是这样，我记得以前是可以很轻松的拿出来的，现在好像是被什么卡住了。我换碳粉盒怎么办？都取不出来，哪位大侠能帮忙分析一下，是什么原因呢？拜谢</P> Thu, 09 Feb 2023 14:32:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M177FW-tan-fen-he-na-bu-chu-lai-zen-me-ban/m-p/1213989#M269075 wxfxxxx 2023-02-09T14:32:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M177FW-tan-fen-he-na-bu-chu-lai-zen-me-ban/m-p/1214016#M269080 <P>您好</P><P>请确认轻触需要更换的碳粉盒的耗材图标，碳粉盒是否会旋转到您选择的碳粉盒呢？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1675991922374.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85729i37272E1F48DB2F81/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1675991922374.png" alt="_0-1675991922374.png" /></span></P><P>具体操作方法见附件p62页。</P><P>如果滚筒不转，应该是滚筒卡住了。</P><P>如果滚筒可以正常旋转，但粉盒取不出来。原装粉盒可能与滚筒位置偏移有关，非原装耗材，可能和粉盒制造工艺不规范有关。</P><P>以上问题，建议联系当地维修中心具体检测打印机。</P><P>维修中心查询：<BR />手机微信关注“hp_service”或搜索“惠普服务”微信公众号，扫描二维码即可查询到当地维修中心信息。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1675992489036.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85730iE7F84C78FBD1D6FA/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1675992489036.png" alt="_1-1675992489036.png" /></span></P><P>谢谢。</P><P>&nbsp;</P> Fri, 10 Feb 2023 01:28:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M177FW-tan-fen-he-na-bu-chu-lai-zen-me-ban/m-p/1214016#M269080 双鱼座鲨鱼 2023-02-10T01:28:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M177FW-tan-fen-he-na-bu-chu-lai-zen-me-ban/m-p/1386431#M318212 <P>177FW碳粉盒拿不出来怎么办？能正常转动到对应颜色位置</P> Fri, 29 May 2026 07:27:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M177FW-tan-fen-he-na-bu-chu-lai-zen-me-ban/m-p/1386431#M318212 wang-bin 2026-05-29T07:27:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M177FW-tan-fen-he-na-bu-chu-lai-zen-me-ban/m-p/1386434#M318213 <P>您好</P> <P>请问打印机使用的是原装耗材吗？</P> <P>如果滚筒能旋转到指定位置，但无法取出粉盒，可能是粉盒本身的问题。</P> <P>建议联系当地维修中心协助处理。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> Fri, 29 May 2026 08:15:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M177FW-tan-fen-he-na-bu-chu-lai-zen-me-ban/m-p/1386434#M318213 双鱼座鲨鱼 2026-05-29T08:15:43Z