https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215642#M269599 <P>您好</P><P>有没有设置一下snmp呢？<BR />当打印机脱机时，请在打印机面板上打印网络配置页，发图片给我，谢谢。</P> Fri, 17 Feb 2023 06:23:49 GMT 双鱼座鲨鱼 2023-02-17T06:23:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215520#M269543 <P>已设置静态IP地址，选定公司SSID并输入密码。连接后能正常打印。</P><P>第二天打开电脑再打印，就直接显示脱机。</P><P>在电脑端输入IP址也无法连接。</P> Fri, 17 Feb 2023 00:46:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215520#M269543 剪刀熨斗布 2023-02-17T00:46:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215543#M269552 <P>您好</P><P>操作方法如下：</P><P>1 电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车</P><P>2 在打印机网页中找到 网络--安全性--snmp</P><P>3 禁用snmp，保存后，重新测试即可，谢谢。</P> Fri, 17 Feb 2023 02:03:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215543#M269552 双鱼座鲨鱼 2023-02-17T02:03:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215610#M269578 <P>打印机最长的不关机时间是8小时，所以需要启动打印机进行使用。</P> <P>或者将固件升级到最新版本，设置端口活动时禁用关机，查看是否可以改善。</P> Fri, 17 Feb 2023 03:59:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215610#M269578 Tsingddi 2023-02-17T03:59:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215641#M269598 <P>这台机器是最新买的，也需要升级固件吗？<BR />这个问题同时也出现在之前购买的HP LaserJet Pro M428-M429这台机器上，当时根据客服的建议对固件做了升级，但仍然出现每天无线网络断联的问题。&nbsp;</P> Fri, 17 Feb 2023 06:20:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215641#M269598 剪刀熨斗布 2023-02-17T06:20:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215642#M269599 <P>您好</P><P>有没有设置一下snmp呢？<BR />当打印机脱机时，请在打印机面板上打印网络配置页，发图片给我，谢谢。</P> Fri, 17 Feb 2023 06:23:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215642#M269599 双鱼座鲨鱼 2023-02-17T06:23:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215652#M269601 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="网络配置页10001.jpg" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86131i928BDC2C7B71EF19/image-size/large?v=v2&amp;px=999" role="button" title="网络配置页10001.jpg" alt="网络配置页10001.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="网络配置页10002.jpg" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86133iF73059AF19D69BEF/image-size/large?v=v2&amp;px=999" role="button" title="网络配置页10002.jpg" alt="网络配置页10002.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="网络配置页10003.jpg" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86130iBE2D55CE4540A0F9/image-size/large?v=v2&amp;px=999" role="button" title="网络配置页10003.jpg" alt="网络配置页10003.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="网络配置页10004.jpg" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86132i96EACDA54EF10108/image-size/large?v=v2&amp;px=999" role="button" title="网络配置页10004.jpg" alt="网络配置页10004.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="网络配置页10005.jpg" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86134i69E8EE842D00E2EE/image-size/large?v=v2&amp;px=999" role="button" title="网络配置页10005.jpg" alt="网络配置页10005.jpg" /></span></P> Fri, 17 Feb 2023 06:31:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215652#M269601 剪刀熨斗布 2023-02-17T06:31:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215666#M269606 <P>您好</P><P>感谢配合</P><P>请问，上图是在打印机显示脱机时打印的吗？</P><P>从图片来看打印机网络状态正常，建议禁用snmp后，重新测试，谢谢。</P> Fri, 17 Feb 2023 07:12:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215666#M269606 双鱼座鲨鱼 2023-02-17T07:12:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215667#M269607 <P>请看最后一页网络测试结果，未连接。</P> Fri, 17 Feb 2023 07:15:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215667#M269607 剪刀熨斗布 2023-02-17T07:15:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215669#M269608 <P>您好</P><P>网络状态是就绪的，如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1676618504027.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86137i7F71884B6B096B03/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1676618504027.png" alt="_0-1676618504027.png" /></span></P><P>方便的话，请禁用snmp后重新测试。</P><P>如果问题依旧，建议让打印机自动获取ip，确认是否存在以上问题，谢谢。</P> Fri, 17 Feb 2023 07:22:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1215669#M269608 双鱼座鲨鱼 2023-02-17T07:22:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1216397#M269741 <P>禁用snmp后重新测试仍然未解决脱机的问题。</P><DIV class="">&nbsp;</DIV> Tue, 21 Feb 2023 00:52:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1216397#M269741 剪刀熨斗布 2023-02-21T00:52:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1216408#M269744 <P>您好</P><P>1 脱机时，电脑端ping打印机ip，是否能ping通？</P><P>2 脱机时，打印机面板显示什么？如果是黑屏状态，面板上能否唤醒打印机？</P><P>3 如果打印机从脱机后被面板唤醒，电脑上的状态是否为就绪？</P><P>谢谢</P> Tue, 21 Feb 2023 01:28:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1216408#M269744 双鱼座鲨鱼 2023-02-21T01:28:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1216447#M269753 <P>1 脱机时，电脑端ping打印机ip，是否能ping通？</P><P>不能ping通。</P><P>&nbsp;</P><P>2 脱机时，打印机面板显示什么？如果是黑屏状态，面板上能否唤醒打印机？</P><P>脱机时，打印机面板仍然能显示静态设置的IP地址，且无线标志是闪亮的，但电脑上显示打印机脱机。</P><P>&nbsp;</P><P>3 如果打印机从脱机后被面板唤醒，电脑上的状态是否为就绪？</P><P>插入网线，打印机显示连接以太网后，再拔除网线后，无线网才连接成功。电脑端也ping通了。</P><P>&nbsp;</P><P><STRONG>现在的问题是每天早上来公司电脑端显示打印机脱机，插入网线通过有线网线连接后再拔除有线网，才能唤醒无线网连接。</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="无线网络测试结果.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86312i0226D791035FDAE7/image-size/large?v=v2&amp;px=999" role="button" title="无线网络测试结果.jpg" alt="无线网络测试结果.jpg" /></span></P> Tue, 21 Feb 2023 03:12:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1216447#M269753 剪刀熨斗布 2023-02-21T03:12:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1216660#M269804 <P>您好</P><P>通过报告发现个问题.</P><P>网络报告上,显示的无线是连接的,状态是就绪,说明打印机连接WIFI是没问题的,ip也是能保存住的.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1677036267728.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86375i5ACA00E7B721E1A2/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1677036267728.png" alt="_1-1677036267728.png" /></span></P><P>下面的未连接是表示打印机通过当前的WIFI,无法连接互联网,并不是无法连接WIFI.</P><P>&nbsp;</P><P>其次,报告中有个注意事项.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1677036324219.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86376i7D1F690928E44AD1/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1677036324219.png" alt="_2-1677036324219.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1677036337376.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86377iCD3D035144CCDB6E/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1677036337376.png" alt="_3-1677036337376.png" /></span></P><P>也就是,打印机连接的这个XLCM这个名字的WIFI,有多个相同的名字.这样会导致打印机连接有问题,</P><P>建议给打印机连接的这个WIFI名字修改一下,区分其他WIFI.再来测试一下,</P><P>&nbsp;</P><P>如果以上方法,问题依旧,</P><P>因为报告中查看打印机网卡连接的没问题</P><P>所以.建议换个WIFI来测试一下,&nbsp; ip设置为自动获取的,&nbsp;排除一下当前WIFI的设置问题.</P><P>&nbsp;</P> Wed, 22 Feb 2023 03:29:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-M453-M54wu-xian-wang-luo-da-yin-ji-jing-chang-tuo-ji/m-p/1216660#M269804 小鱼哥哥 2023-02-22T03:29:18Z