https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1217719#M269995 <P>您好</P><P>1.确认安装的纸卷是多宽的.卷心是否2英寸卷心 .</P><P>2.出现问题后.是否有尝试换纸卷测试.先排除纸卷品质的原因.</P><P>3.关机断电.将打印机里面的光栅条用干净的湿抹布清洁擦拭一下.然后晾干一会后开机再安装纸卷测试.</P> Tue, 28 Feb 2023 02:35:20 GMT 小鱼哥哥 2023-02-28T02:35:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1217694#M269988 <P>绘图仪T730无法识别卷纸宽度，卷纸能正常装入，装入后提示纸张宽度0mm,按OK返回后再查看卷纸信息又是正常的。在电脑端查看绘图仪信息也是无法识别装入的卷纸。想问一下这种问题是绘图仪硬件故障还是软件故障，硬件故障我就报修了，软件故障又如何处理？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230228081330.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86681i4D634061A309A842/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230228081330.jpg" alt="微信图片_20230228081330.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230228081347.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86682i0087F42CF1196CFF/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230228081347.jpg" alt="微信图片_20230228081347.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="T730无法识别纸张.png" style="width: 646px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86683iAAF1BF4F2021FCAD/image-size/large?v=v2&amp;px=999" role="button" title="T730无法识别纸张.png" alt="T730无法识别纸张.png" /></span></P> Tue, 28 Feb 2023 00:20:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1217694#M269988 nv1280 2023-02-28T00:20:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1217719#M269995 <P>您好</P><P>1.确认安装的纸卷是多宽的.卷心是否2英寸卷心 .</P><P>2.出现问题后.是否有尝试换纸卷测试.先排除纸卷品质的原因.</P><P>3.关机断电.将打印机里面的光栅条用干净的湿抹布清洁擦拭一下.然后晾干一会后开机再安装纸卷测试.</P> Tue, 28 Feb 2023 02:35:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1217719#M269995 小鱼哥哥 2023-02-28T02:35:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1217758#M270001 <P>擦了光栅还是一样的故障，报着试一试的想法更新了最新固件，问题解决了。</P> Tue, 28 Feb 2023 06:16:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1217758#M270001 nv1280 2023-02-28T06:16:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1217767#M270003 <P>感谢反馈,有技术上的问题,随时沟通交流.</P> Tue, 28 Feb 2023 06:57:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1217767#M270003 小鱼哥哥 2023-02-28T06:57:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1218173#M270096 <P>学习了，一般出现莫名其妙的非硬件报错，多数都是建议先升级固件测试下</P> Thu, 02 Mar 2023 07:16:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-tu-yiT730wu-fa-shi-bie-juan-zhi-kuan-du/m-p/1218173#M270096 专业服务商 2023-03-02T07:16:10Z