https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218895#M270252 <P>你好，可以升级一下固件试下吗？求升级固件方法</P> Mon, 06 Mar 2023 09:50:13 GMT ringpo 2023-03-06T09:50:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1217821#M270011 <P>惠普M72625按键和触摸屏上的选项点了无任何反应，显示关闭机器然后再将其打开，是不是要重新升级固件，现在所有按键无反应，如何升级固件</P> Tue, 28 Feb 2023 12:07:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1217821#M270011 ringpo 2023-02-28T12:07:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1217898#M270020 <P>您好</P><P>请先确认电脑端能否访问打印机</P><P>（电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车）</P><P>同时，请确认打印机插u盘后能否读取并选择u盘，谢谢</P> Wed, 01 Mar 2023 01:36:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1217898#M270020 双鱼座鲨鱼 2023-03-01T01:36:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1217903#M270022 <P>优盘无法读取，电脑usb线和网线连接打印机都可以，也能打印，就是复印的时候按键等无反应，似乎打印机有什么硬件没有检测通过一样</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1677635183072.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86751i7ABE8423D351148D/image-size/medium?v=v2&amp;px=400" role="button" title="1677635183072.jpg" alt="1677635183072.jpg" /></span></P><P> 麻烦请教一下，该怎么办？谢谢</P> Wed, 01 Mar 2023 01:47:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1217903#M270022 ringpo 2023-03-01T01:47:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1217907#M270024 <P>显示屏一直这个状态，无法进行任何操作</P> Wed, 01 Mar 2023 01:50:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1217907#M270024 ringpo 2023-03-01T01:50:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218155#M270086 <P>您好</P><P>再麻烦您测试一下电脑上扫描是否正常，谢谢。</P> Thu, 02 Mar 2023 05:04:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218155#M270086 双鱼座鲨鱼 2023-03-02T05:04:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218156#M270087 <P>好的，谢谢</P> Thu, 02 Mar 2023 05:15:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218156#M270087 ringpo 2023-03-02T05:15:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218737#M270191 <P>你好，我们试过了，电脑扫描是正常的，现在就是按键和显示屏没法操作，所以复印没法用</P> Mon, 06 Mar 2023 00:14:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218737#M270191 ringpo 2023-03-06T00:14:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218874#M270238 <P>请教一下后续怎么做？谢谢</P> Mon, 06 Mar 2023 08:43:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218874#M270238 ringpo 2023-03-06T08:43:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218894#M270251 <P>您好</P><P>感谢配合，从故障描述来看，可能和打印机面板有关，硬件问题可能性大，建议联系维修中心具体检测打印机。</P><P>维修中心查询：<BR />手机微信关注“hp_service”或搜索“惠普服务”微信公众号，扫描二维码即可查询到当地维修中心信息。<BR />给您带来不便，敬请谅解。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1678096054229.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86958i58CEA3AA2FE0EF5B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1678096054229.png" alt="_0-1678096054229.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 06 Mar 2023 09:47:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218894#M270251 双鱼座鲨鱼 2023-03-06T09:47:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218895#M270252 <P>你好，可以升级一下固件试下吗？求升级固件方法</P> Mon, 06 Mar 2023 09:50:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218895#M270252 ringpo 2023-03-06T09:50:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218899#M270255 <P>可以通过IP地址再电脑的浏览器中输入打开控制界面，里面有固件升级选项，由于这种类型的机器的固件文件较大，建议下载到本地，然后再进行固件升级测试。</P> <P>&nbsp;</P> Mon, 06 Mar 2023 10:14:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1218899#M270255 Tsingddi 2023-03-06T10:14:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1219104#M270303 <P>谢谢</P> Tue, 07 Mar 2023 06:53:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1219104#M270303 ringpo 2023-03-07T06:53:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1219105#M270304 <P>请问网页登录的ID和密码是什么？有知道的吗？</P> Tue, 07 Mar 2023 06:55:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1219105#M270304 ringpo 2023-03-07T06:55:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1219282#M270352 <P>您好</P><P>默认 ID 为 admin，密码是初始装机时设置的。</P> Wed, 08 Mar 2023 05:11:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1219282#M270352 双鱼座鲨鱼 2023-03-08T05:11:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1342962#M305739 <P>您好，我这边也出现了一样的问题，想问下您那边是怎么处理的</P> Wed, 07 May 2025 06:43:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1342962#M305739 咩咩1544 2025-05-07T06:43:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1342964#M305740 <P>您好</P> <P>请先阅读贴子中的内容。</P> <P>操作过程中遇到问题，请及时追问，谢谢。</P> Wed, 07 May 2025 07:24:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM72625an-jian-he-chu-mo-ping-shang-de-xuan-xiang-dian-le-wu-ren-he-fan-ying-xian-shi-guan-bi-ji-qi-ran-hou-zai-jiang-qi-da-kai/m-p/1342964#M305740 双鱼座鲨鱼 2025-05-07T07:24:16Z