https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219654#M270449 <P>您好</P><P>您发的文档已经看过，目前需要先确认打印机是否已经加入wifi</P><P>请在打印机面板上按设置--报告--找到网络摘要并打印。</P><P>然后发图片给我，谢谢。</P><P>&nbsp;</P> Fri, 10 Mar 2023 02:49:44 GMT 双鱼座鲨鱼 2023-03-10T02:49:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219180#M270332 <P>电脑更新了win11以后，打印机就只能使用usb方式连接打印。 驱动重装了很多次，打印机网络服务报告也显示正常，而且手机也依然可以正常wifi打印。只有电脑无法以局域网形式连接打印机，HPsmart可以搜索到打印机及IP地址，但是下一步安装就会显示通信失败。删除所有驱动及打印机，并重启打印服务后，手动下载驱动并重新添加设备，前面的步骤都可以执行，直到保存网络配置时，会永远卡住显示无法获得IP，但是此时打印机屏幕上已显示IP地址，并且其他设备可以正常连接打印，此时手动输入打印机地址也会显示无法连接。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_0-1678191600111.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87026iA7923F31A945E16D/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_0-1678191600111.png" alt="mechan_0-1678191600111.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_1-1678192017235.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87030i747292D550EF4EC1/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_1-1678192017235.png" alt="mechan_1-1678192017235.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_3-1678192080884.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87031i4F0E674800956EC9/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_3-1678192080884.png" alt="mechan_3-1678192080884.png" /></span></P><P>&nbsp;</P> Tue, 07 Mar 2023 12:25:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219180#M270332 mechan 2023-03-07T12:25:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219248#M270341 <P>您好</P><P>从配置页看，打印机没有获取到可用ip（169.254.x.x是私有ip）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1678242509933.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87052i4B1E6A961D19A583/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1678242509933.png" alt="_0-1678242509933.png" /></span></P><P>上图显示的是打印机的wifi direct名称和密码，请 参考附件中的方法，先将打印机加入wifi后，再重新安装打印机驱动。</P><P>&nbsp;</P> Wed, 08 Mar 2023 02:34:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219248#M270341 双鱼座鲨鱼 2023-03-08T02:34:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219551#M270414 <P>按照附件的方法，我之前也试过，就是到设备IP这里就卡住了，每次都识别不出来。现在问题并不是打印机不能连接wifi，因为我的其他设备只要在局域网内都可以正常使用隔空打印，但是唯独这台win11的电脑无法通过wifi方式连接到打印机。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_1-1678353652219.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87164iD8D959BB8694A6B0/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_1-1678353652219.jpeg" alt="mechan_1-1678353652219.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_2-1678353663903.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87165i33F27DDF43CA190C/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_2-1678353663903.png" alt="mechan_2-1678353663903.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_0-1678353572035.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87163i1B744D2B9B0C813C/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_0-1678353572035.png" alt="mechan_0-1678353572035.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_3-1678353988194.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87166iBE3B14F1F4930EF4/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_3-1678353988194.jpeg" alt="mechan_3-1678353988194.jpeg" /></span></P><P>&nbsp;</P><P>打印机现在没有插网线，手机可以正常隔空打印，所以打印机wifi是连接正常的。</P> Thu, 09 Mar 2023 09:25:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219551#M270414 mechan 2023-03-09T09:25:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219554#M270415 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_0-1678354207857.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87167i76691978A711812A/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_0-1678354207857.png" alt="mechan_0-1678354207857.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_1-1678354255782.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87168i60C8E35EE3231574/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_1-1678354255782.png" alt="mechan_1-1678354255782.png" /></span></P><P>每次都是这样</P> Thu, 09 Mar 2023 09:28:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219554#M270415 mechan 2023-03-09T09:28:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219558#M270417 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_0-1678354523100.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87170i72D4C01E13AAB61E/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_0-1678354523100.png" alt="mechan_0-1678354523100.png" /></span></P><P>&nbsp;</P> Thu, 09 Mar 2023 09:32:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219558#M270417 mechan 2023-03-09T09:32:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219566#M270422 <P>您好</P><P>手机可以打印是因为打印机的wifi direct是正常的。</P><P>电脑不能通讯，是因为打印机没有加入到wifi。</P><P>wifi和wifi direct是两个不同的网络，一个是路由器发出的，一个是打印机发出的。</P><P>请参考附件中的方法，将打印机加入wifi后，重新测试。</P><P>操作过程可以发图片给我，以便找出问题，谢谢。</P> Thu, 09 Mar 2023 09:43:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219566#M270422 双鱼座鲨鱼 2023-03-09T09:43:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219579#M270432 <P><A title="这是我的设置过程" href="http://【金山文档】 设置过程 https://kdocs.cn/l/cmBNVKIGleck" target="_self">【金山文档】 设置过程 https://kdocs.cn/l/cmBNVKIGleck</A>&nbsp; &nbsp;您好 还麻烦帮我看一下我的设置过程哪里有问题</P> Thu, 09 Mar 2023 10:48:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219579#M270432 mechan 2023-03-09T10:48:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219654#M270449 <P>您好</P><P>您发的文档已经看过，目前需要先确认打印机是否已经加入wifi</P><P>请在打印机面板上按设置--报告--找到网络摘要并打印。</P><P>然后发图片给我，谢谢。</P><P>&nbsp;</P> Fri, 10 Mar 2023 02:49:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219654#M270449 双鱼座鲨鱼 2023-03-10T02:49:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219962#M270506 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_1-1678532866233.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87319iC6D40872C04C3A47/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_1-1678532866233.png" alt="mechan_1-1678532866233.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mechan_2-1678532880414.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87320iA9EC6F50D23A0843/image-size/medium?v=v2&amp;px=400" role="button" title="mechan_2-1678532880414.png" alt="mechan_2-1678532880414.png" /></span></P><P>你好 网络摘要如上</P> Sat, 11 Mar 2023 11:08:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1219962#M270506 mechan 2023-03-11T11:08:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1220217#M270550 <P>您好</P><P>打印机ip仍为169.254.x.x</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1678683732240.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87381i9A5129D87C3EF17C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1678683732240.png" alt="_0-1678683732240.png" /></span></P><P>建议重新配置打印机的ip，操作过程中遇到问题，请发图片给我，谢谢。</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 13 Mar 2023 05:02:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1220217#M270550 双鱼座鲨鱼 2023-03-13T05:02:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1220231#M270556 <P>您好 回复已收到，请问如何重新配置打印机IP？ 我已经将驱动卸载重装4次了，每次都是按照文档操作流程走的，但是每次都是到获取打印机IP这里卡主，我不知道如何让打印机正常获取IP</P> Mon, 13 Mar 2023 07:00:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1220231#M270556 mechan 2023-03-13T07:00:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1220530#M270651 <P>您好</P><P>请参考附件中的方法，重新配置打印机ip，然后再重新安装打印机驱动测试，谢谢。</P> Tue, 14 Mar 2023 08:12:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1220530#M270651 双鱼座鲨鱼 2023-03-14T08:12:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1221865#M270837 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-03-19 195306.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88068i389D4D5C6EBE1956/image-dimensions/479x318?v=v2" width="479" height="318" role="button" title="屏幕截图 2023-03-19 195306.png" alt="屏幕截图 2023-03-19 195306.png" /></span>我就是按这个操作设置步骤做的，每次都是连接完无线就会陷入分配IP的死循环，操作过程也给你发了呀，打印机网络报告也你给发了，你也看到了我配置过程没有问题，打印机可以正常连接无线，现在的问题是，设备无法正常接收IP，我已经又换了一台新电脑重新配置了，依然是一样的，系统是win11的状态下，无法给打印机分配IP，现在我问的是win11系统下，如何让打印机正常分配IP的问题，而不是怎么连无线的问题。</P> Sun, 19 Mar 2023 11:59:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1221865#M270837 mechan 2023-03-19T11:59:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1221995#M270885 <P>您好</P><P>请打开手机的设置--无线，连接DIRECTxx，密码是12345678</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1679298825795.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88100i0B4664D6B8D276C0/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1679298825795.png" alt="_0-1679298825795.png" /></span></P><P>手机连接打印机后，手机上打开一个浏览器，地址栏中输入：192.168.223.1</P><P>然后在网络--wifi中手动将打印机加入wifi</P><P>打印机加入wifi后，电脑端重新安装驱动即可，谢谢</P><P>&nbsp;</P> Mon, 20 Mar 2023 07:57:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-zaiwin11xia-wu-fa-jin-xing-wang-luo-tong-xin/m-p/1221995#M270885 双鱼座鲨鱼 2023-03-20T07:57:29Z