https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1221556#M270792 <P>您好</P><P>可以尝试电脑上搜索：图像捕捉，用图像捕捉测试扫描确认是否正常，谢谢。</P> Fri, 17 Mar 2023 07:22:08 GMT 双鱼座鲨鱼 2023-03-17T07:22:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220211#M270547 <P>Hp Smart 软件显示未连接到internet，但是电脑网络是正常的， 操作系统mac os 13.0 Ventura</P><P>&nbsp;</P><P>Hp easy scan 扫描文件之后，导出PDF都是空白文件。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1678682474763.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87378i369A40BBB2795234/image-size/large?v=v2&amp;px=999" role="button" title="1678682474763.jpg" alt="1678682474763.jpg" /></span></P> Mon, 13 Mar 2023 04:42:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220211#M270547 Veronica 2023-03-13T04:42:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220215#M270549 <P>您好</P><P>Color LaserJet Pro MFP M177不适用于hp smart</P><P>mac os操作方法：</P><P>1&nbsp;下载v5.1集合包<BR /><A href="https://support.apple.com/kb/DL1888?viewlocale=zh_CN&amp;locale=zh_CN" target="_blank">https://support.apple.com/kb/DL1888?viewlocale=zh_CN&amp;locale=zh_CN</A>&nbsp;<BR />2&nbsp;下载Pacifist，运行Pacifist，用Pacifist程序打开v5.1并安装<BR />3&nbsp;电脑--系统偏好设置--打印机与扫描仪--点 + 号 ，点击名称下面的打印机，在使用中选择其它软件，找到Color LaserJet Pro MFP M177，添加Color LaserJet Pro MFP M177后，用Color LaserJet Pro MFP M177测试打印，谢谢。</P> Mon, 13 Mar 2023 04:57:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220215#M270549 双鱼座鲨鱼 2023-03-13T04:57:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220255#M270569 <P>那如何使用Color LaserJet Pro MFP M177的扫描功能，目前我是可以使用打印功能，但是无法使用扫描功能。</P><P>通过百度了解到，可以使用HP smart 和Hp easy scan 进行扫描，但是HP smart 无法连接到internet,&nbsp;Hp easy scan可以扫描，但是导出的PDF是空白文件。</P><P>所以我现在没有办法进行扫描。我对扫描的需求比较大，希望技术大佬可以指导下怎么进行扫描。</P> Mon, 13 Mar 2023 08:09:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220255#M270569 Veronica 2023-03-13T08:09:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220525#M270647 <P>您好</P><P>安装v5.1集合包，其中包含M177扫描驱动。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1678780027328.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87475iC2110B8382FC2B28/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1678780027328.png" alt="_0-1678780027328.png" /></span></P><P>可参考附件中的方法，测试一下系统自带的扫描是否正常，谢谢。</P> Tue, 14 Mar 2023 07:49:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220525#M270647 双鱼座鲨鱼 2023-03-14T07:49:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220538#M270654 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Veronica_0-1678783981746.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87478i32307C8EC0A6E4B3/image-size/medium?v=v2&amp;px=400" role="button" title="Veronica_0-1678783981746.png" alt="Veronica_0-1678783981746.png" /></span></P><P>在系统中打开177fw的扫描仪，显示如上图，‘扫描’按钮是暗的，无法进行扫描</P><P>&nbsp;</P> Tue, 14 Mar 2023 08:54:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220538#M270654 Veronica 2023-03-14T08:54:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220556#M270658 <P>您好</P><P><SPAN>可以尝试下载 HP Easy Start，当打印机连接好后，运行HP Easy Start试试。</SPAN></P><P><A href="https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip</A>&nbsp;</P><P>&nbsp;</P> Tue, 14 Mar 2023 10:02:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1220556#M270658 双鱼座鲨鱼 2023-03-14T10:02:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1221084#M270734 <P>我尝试了Hp Easy Start, 打印没问题，但是扫描不行，点击扫描没反应，放在机器上的文件也不动。</P><P>&nbsp;</P><P>我可以使用Hp easy scan 的软件进行扫描，但是问题是在保存为PDF时会有问题，保存的文件是空的。</P><P>&nbsp;</P><P>麻烦技术大佬帮忙看下，急，在线等。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Veronica_0-1678934954236.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/87762iADD0341CF042A39A/image-size/medium?v=v2&amp;px=400" role="button" title="Veronica_0-1678934954236.png" alt="Veronica_0-1678934954236.png" /></span></P><P>&nbsp;</P> Thu, 16 Mar 2023 02:50:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1221084#M270734 Veronica 2023-03-16T02:50:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1221556#M270792 <P>您好</P><P>可以尝试电脑上搜索：图像捕捉，用图像捕捉测试扫描确认是否正常，谢谢。</P> Fri, 17 Mar 2023 07:22:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1221556#M270792 双鱼座鲨鱼 2023-03-17T07:22:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1221568#M270796 <P>图像捕捉扫描是正常的，感谢！</P> Fri, 17 Mar 2023 08:23:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1221568#M270796 Veronica 2023-03-17T08:23:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1221977#M270877 <P>感谢反馈</P> Mon, 20 Mar 2023 06:53:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-Smart-ruan-jian-xian-shi-wei-lian-jie-daointernet-dan-shi-dian-nao-wang-luo-shi-zheng-chang-de-cao-zuo-xi-tongmac-os-13-0-Ventura/m-p/1221977#M270877 双鱼座鲨鱼 2023-03-20T06:53:21Z