https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224017#M271213 <P>你好，卡在打印校准页的问题，昨晚解决了，但是现在扫描和复印又不能用了，不是卡在那，就是扫出来是全黑的<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230329083458.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88993i2B6B942A5A33266D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230329083458.jpg" alt="微信图片_20230329083458.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202303290834581.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88995iBD8725BA5DBF21D0/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202303290834581.jpg" alt="微信图片_202303290834581.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202303290834582.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88994i7E069D853151EA29/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202303290834582.jpg" alt="微信图片_202303290834582.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202303290834583.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88992i5BD6FB20E20786E6/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202303290834583.jpg" alt="微信图片_202303290834583.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202303290834584.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88996iD91038DB991318E7/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202303290834584.jpg" alt="微信图片_202303290834584.jpg" /></span></P> Wed, 29 Mar 2023 00:36:36 GMT llss 2023-03-29T00:36:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223847#M271168 <P><SPAN>安装新墨盒之后，每次开机就提示让校准，其他什么按键都不管用，如果选择打印校准页的话，就一直卡在“正在打印校准页...”，点取消也是一直“正在取消”。试过关机重启，或者断电重来还是一样，使用论坛里说的先只装一个墨盒也不管用，请问有没有恢复出厂设置之类的方法？</SPAN></P> Tue, 28 Mar 2023 01:13:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223847#M271168 llss 2023-03-28T01:13:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223855#M271170 <P>您好</P><P>请参考附件中的用户手册p68页，打印校准页并完成校准，然后重新测试。</P><P>谢谢</P> Tue, 28 Mar 2023 01:48:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223855#M271170 双鱼座鲨鱼 2023-03-28T01:48:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223873#M271176 <P>从电脑上的打印机软件操作校准时，也是卡在打印校准页不动，也是解决不了</P> Tue, 28 Mar 2023 02:27:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223873#M271176 llss 2023-03-28T02:27:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223889#M271180 <P>您好</P><P>请问打印机安装了几个墨盒？</P><P>打印机使用的是原装墨盒吗？</P><P>谢谢</P> Tue, 28 Mar 2023 03:07:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223889#M271180 双鱼座鲨鱼 2023-03-28T03:07:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223894#M271182 <P>两个墨盒，是原装墨盒，按照之前论坛里说的先装一个墨盒试过，也不行，但是现在用电脑打印其他文件倒是正常，打印之前会提示是否要校准，可以点击忽略，但是打印机设备上，始终有让校准的页面，其他按键都按不了</P> Tue, 28 Mar 2023 03:22:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223894#M271182 llss 2023-03-28T03:22:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223905#M271186 <P>您好</P><P>1 打印打印机配置页（打印机面板--设置--报告--配置报告），然后发图片给我。</P><P>2 取下2支墨盒，拍照墨盒标签及墨盒上的使用截止日期，然后发图片给我，以便确认问题，谢谢。</P> Tue, 28 Mar 2023 04:44:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1223905#M271186 双鱼座鲨鱼 2023-03-28T04:44:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224017#M271213 <P>你好，卡在打印校准页的问题，昨晚解决了，但是现在扫描和复印又不能用了，不是卡在那，就是扫出来是全黑的<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230329083458.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88993i2B6B942A5A33266D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230329083458.jpg" alt="微信图片_20230329083458.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202303290834581.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88995iBD8725BA5DBF21D0/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202303290834581.jpg" alt="微信图片_202303290834581.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202303290834582.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88994i7E069D853151EA29/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202303290834582.jpg" alt="微信图片_202303290834582.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202303290834583.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88992i5BD6FB20E20786E6/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202303290834583.jpg" alt="微信图片_202303290834583.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202303290834584.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88996iD91038DB991318E7/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202303290834584.jpg" alt="微信图片_202303290834584.jpg" /></span></P> Wed, 29 Mar 2023 00:36:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224017#M271213 llss 2023-03-29T00:36:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224027#M271217 <P>您好</P><P>从故障描述来看，机器存在硬件问题可能性很大，可能和机器的扫描头有关。</P><P>这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解</P> Wed, 29 Mar 2023 01:46:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224027#M271217 双鱼座鲨鱼 2023-03-29T01:46:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224090#M271243 <P>扫描功能一直挺好的呢，怎么突然不行了，能不能教教我我拆开哪里弄弄扫描头的排线之类的？</P> Wed, 29 Mar 2023 07:02:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224090#M271243 llss 2023-03-29T07:02:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224100#M271245 <P>您好</P><P>可以换一个电源环境试试。</P><P>如果问题依旧，可能是扫描头硬件问题，一般来说，需要更换。</P><P>&nbsp;</P> Wed, 29 Mar 2023 07:56:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224100#M271245 双鱼座鲨鱼 2023-03-29T07:56:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224434#M271311 <P>看起来是硬件问题，建议联系当地维修站进行检修。</P> <P>如果要是拆机，可以通过一些视频网站进行搜索，例如B站或者YouTube。</P> Fri, 31 Mar 2023 06:42:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp4518ka-zai-da-yin-xiao-zhun-ye/m-p/1224434#M271311 Tsingddi 2023-03-31T06:42:56Z