https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224544#M271342 <P>您好</P><P>如下图:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1680301074961.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89140i4420E633D1A2F595/image-size/large?v=v2&amp;px=999" role="button" title="_0-1680301074961.png" alt="_0-1680301074961.png" /></span></P><P>请帮忙确认一下图像设备的状态，谢谢。</P><P>&nbsp;</P> Fri, 31 Mar 2023 22:19:04 GMT 双鱼座鲨鱼 2023-03-31T22:19:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1223559#M271100 <P>LaserJet 3050无法扫描，但是打印机工作正常，复印功能正常</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mc_doge__0-1679833999307.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88880i5B0589E8C7006E8A/image-size/medium?v=v2&amp;px=400" role="button" title="mc_doge__0-1679833999307.png" alt="mc_doge__0-1679833999307.png" /></span></P><P>使用windows传真或扫描纸会有一小截卡在送纸机里，然后程序未响应。</P> Fri, 31 Mar 2023 11:00:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1223559#M271100 mc_doge_ 2023-03-31T11:00:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1223577#M271105 <P>是不是卷纸轮有问题，建议你将电脑拿到当地服务站检测一下</P> Mon, 27 Mar 2023 00:47:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1223577#M271105 我爱我家839 2023-03-27T00:47:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1223757#M271153 <P>您好</P><P>请先确认复印功能是否正常。</P><P>同时，请打开电脑的设备管理器--点开：通用串行总线控制器及图像设备</P><P>然后发图片给我，谢谢。</P> Mon, 27 Mar 2023 09:24:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1223757#M271153 双鱼座鲨鱼 2023-03-27T09:24:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224507#M271339 <P>电脑应该没问题吧，用笔记本也同样卡在那里</P> Fri, 31 Mar 2023 10:59:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224507#M271339 mc_doge_ 2023-03-31T10:59:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224509#M271340 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mc_doge__0-1680260541582.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89131i9EAE29B7381B034F/image-size/medium?v=v2&amp;px=400" role="button" title="mc_doge__0-1680260541582.png" alt="mc_doge__0-1680260541582.png" /></span></P><P>&nbsp;</P> Fri, 31 Mar 2023 11:02:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224509#M271340 mc_doge_ 2023-03-31T11:02:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224544#M271342 <P>您好</P><P>如下图:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1680301074961.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89140i4420E633D1A2F595/image-size/large?v=v2&amp;px=999" role="button" title="_0-1680301074961.png" alt="_0-1680301074961.png" /></span></P><P>请帮忙确认一下图像设备的状态，谢谢。</P><P>&nbsp;</P> Fri, 31 Mar 2023 22:19:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224544#M271342 双鱼座鲨鱼 2023-03-31T22:19:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224576#M271347 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mc_doge__0-1680319310037.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89147iF88BD46B85D05B50/image-size/medium?v=v2&amp;px=400" role="button" title="mc_doge__0-1680319310037.png" alt="mc_doge__0-1680319310037.png" /></span></P><P>&nbsp;</P> Sat, 01 Apr 2023 05:07:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224576#M271347 mc_doge_ 2023-04-01T05:07:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224929#M271414 <P>您好</P><P>请尝试删除</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1680497821179.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89249i35994CDA246BB96D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1680497821179.png" alt="_0-1680497821179.png" /></span></P><P>重启电脑，让电脑重新检测该设备。</P><P>电脑检测到设备后，再重新打开windows传真和扫描，测试扫描，谢谢。</P><P>&nbsp;</P> Mon, 03 Apr 2023 05:01:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1224929#M271414 双鱼座鲨鱼 2023-04-03T05:01:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1226120#M271664 <P>删除设备了还是卡在这里</P> Sun, 09 Apr 2023 10:29:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1226120#M271664 mc_doge_ 2023-04-09T10:29:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1226121#M271665 <P>差不多五分钟之后显示scanning error cannot connect，然后纸吐出来</P> Sun, 09 Apr 2023 10:33:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1226121#M271665 mc_doge_ 2023-04-09T10:33:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1226225#M271688 <P>如果复印测试没问题，那么硬件应该是没有问题。</P> <P>可以试试在设备管理器中添加删除程序试试，重新更新3050设备试试。</P> <P>或者换个电脑试试。</P> Mon, 10 Apr 2023 02:12:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1226225#M271688 Tsingddi 2023-04-10T02:12:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1226274#M271707 <P>您好</P><P>有条件可以换一台电脑，重新测试，谢谢。</P> Mon, 10 Apr 2023 05:25:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-3050wu-fa-sao-miao/m-p/1226274#M271707 双鱼座鲨鱼 2023-04-10T05:25:34Z