https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225076#M271441 <P>HP LaserJet MFP M437-M443 PCL6打印机及扫描驱动已安装，通过控制面板-打印机开始扫描可完成扫描，但是通过扫描仪快捷模式不可扫描，详见下图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Maggie2023_0-1680574866407.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89289iB2488E8E10C6E7CC/image-size/medium?v=v2&amp;px=400" role="button" title="Maggie2023_0-1680574866407.png" alt="Maggie2023_0-1680574866407.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Maggie2023_1-1680574939156.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89290iDC8E90B24BEDB2CB/image-size/medium?v=v2&amp;px=400" role="button" title="Maggie2023_1-1680574939156.png" alt="Maggie2023_1-1680574939156.png" /></span></P><P>&nbsp;</P> Tue, 04 Apr 2023 02:23:14 GMT Maggie2023 2023-04-04T02:23:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225076#M271441 <P>HP LaserJet MFP M437-M443 PCL6打印机及扫描驱动已安装，通过控制面板-打印机开始扫描可完成扫描，但是通过扫描仪快捷模式不可扫描，详见下图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Maggie2023_0-1680574866407.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89289iB2488E8E10C6E7CC/image-size/medium?v=v2&amp;px=400" role="button" title="Maggie2023_0-1680574866407.png" alt="Maggie2023_0-1680574866407.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Maggie2023_1-1680574939156.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89290iDC8E90B24BEDB2CB/image-size/medium?v=v2&amp;px=400" role="button" title="Maggie2023_1-1680574939156.png" alt="Maggie2023_1-1680574939156.png" /></span></P><P>&nbsp;</P> Tue, 04 Apr 2023 02:23:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225076#M271441 Maggie2023 2023-04-04T02:23:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225082#M271444 <P>您好</P><P>请问网络中的其它电脑是否正常？</P><P>同时，请按下图方法，查询电脑ip，然后截图发图片给我，以便确认问题，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑ip地址.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89291i6833E38DBFF7E419/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑ip地址.jpg" alt="查询电脑ip地址.jpg" /></span></P><P> </P> Tue, 04 Apr 2023 02:33:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225082#M271444 双鱼座鲨鱼 2023-04-04T02:33:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225125#M271458 <P>IP：192.168.31.46，另打印机安装时显示4个软件，卸载却显示3个软件，不知是什么原因，是否因为这个影响扫描</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Maggie2023_0-1680588509890.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89306i7F8405C0DBAADC51/image-size/medium?v=v2&amp;px=400" role="button" title="Maggie2023_0-1680588509890.png" alt="Maggie2023_0-1680588509890.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Maggie2023_1-1680588663587.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89307i2A6E360263233BDC/image-size/medium?v=v2&amp;px=400" role="button" title="Maggie2023_1-1680588663587.png" alt="Maggie2023_1-1680588663587.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Maggie2023_2-1680588684718.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89308iDAAC91C4FCB6613B/image-size/medium?v=v2&amp;px=400" role="button" title="Maggie2023_2-1680588684718.png" alt="Maggie2023_2-1680588684718.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 04 Apr 2023 06:12:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225125#M271458 Maggie2023 2023-04-04T06:12:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225139#M271462 <P>您好</P><P>建议先删除以下组件后，再重新安装打印机完整版驱动，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1680591935749.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89310iE05D21471B7F34E4/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1680591935749.png" alt="_0-1680591935749.png" /></span></P><P>&nbsp;</P> Tue, 04 Apr 2023 07:06:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225139#M271462 双鱼座鲨鱼 2023-04-04T07:06:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225141#M271463 <P>已尝试多次卸载软件并重装，但安装后首次打开扫描可用，再次打开不可用，再次卸载仍是显示3个软件</P> Tue, 04 Apr 2023 07:10:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225141#M271463 Maggie2023 2023-04-04T07:10:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225148#M271468 <P>诊断修复提示未安装完整的软件，按照下方驱动安装，仍不可以扫描，已关掉第三方软件</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Maggie2023_0-1680594497910.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89311iDFDA9F3A2C0EC6F6/image-size/medium?v=v2&amp;px=400" role="button" title="Maggie2023_0-1680594497910.png" alt="Maggie2023_0-1680594497910.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Maggie2023_1-1680594830730.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89312iE2209CF996E40F43/image-size/medium?v=v2&amp;px=400" role="button" title="Maggie2023_1-1680594830730.png" alt="Maggie2023_1-1680594830730.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 04 Apr 2023 07:54:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225148#M271468 Maggie2023 2023-04-04T07:54:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225164#M271472 <P>您好</P><P>打印机驱动没错。</P><P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P><P>如果问题依旧，关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新测试。</P> Tue, 04 Apr 2023 09:21:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M437-M443-PCL6da-yin-ji-ji-sao-miao-qu-dong-yi-an-zhuang-tong-guo-kong-zhi-mian-ban/m-p/1225164#M271472 双鱼座鲨鱼 2023-04-04T09:21:15Z