https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230620#M272826 <P>孩子都上初一了吧</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683464142850.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90765i10D510F9048EAE37/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1683464142850.png" alt="_0-1683464142850.png" /></span></P><P>如果孩子有动手能力，可以让孩子复位打印机后，重新配置无线，然后再重新连接打印机测试一下。</P><P>这是让孩子操作的方法：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1683464285911.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90766iA75A6296F921BDD0/image-size/large?v=v2&amp;px=999" role="button" title="_1-1683464285911.png" alt="_1-1683464285911.png" /></span></P><P>如果孩子在操作过程中遇到问题，请让孩子及时联系我们。</P><P>祝孩子学业有成。</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 07 May 2023 12:58:53 GMT 双鱼座鲨鱼 2023-05-07T12:58:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1229861#M272625 <P>我从2007年开始用HP打印机，我自认为HP打印机除了费墨没有其它问题，但是自从我安装了HP smart后，发现这东西就是垃圾中的战斗机，如如下图，只能预览不能打印，但是可以打印校正打印机的页面，固件也是最新2022年的，也提示打印机在线，为啥不能打印吗？要额外付费吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230503114404.png" style="width: 370px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90558i4C82D1A99AABA40C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230503114404.png" alt="微信图片_20230503114404.png" /></span></P> Wed, 03 May 2023 03:50:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1229861#M272625 李先生的打印机 2023-05-03T03:50:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1229899#M272629 <P>您好</P><P>麻烦重新打开hp smart</P><P>先将打印机隐藏，然后重新添加打印机</P><P>如果hp smart首页左上角打印机图标处于就绪状态，请分别 打印pdf和jpg测试</P><P>同时请将操作过程发截图给我，以便确认问题，谢谢</P> Wed, 03 May 2023 11:54:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1229899#M272629 双鱼座鲨鱼 2023-05-03T11:54:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1229907#M272630 <P><STRONG>图1已隐藏，图二添加成功准备就绪，图三pdf格式，图四还是只能预览不能打印，图5是首页打印机就绪的样子，图6是打印机不可用的样子</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230503195853.png" style="width: 370px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90567i10FB083E03F1A550/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230503195853.png" alt="微信图片_20230503195853.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230503200103.png" style="width: 370px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90568i9304782E1150B70E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230503200103.png" alt="微信图片_20230503200103.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230503200118.png" style="width: 370px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90569i05BBEF2378A11200/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230503200118.png" alt="微信图片_20230503200118.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230503200136.png" style="width: 370px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90570iFD7815EF8C096EA0/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230503200136.png" alt="微信图片_20230503200136.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230503200511.png" style="width: 370px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90572i706D04A40E23F7C8/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230503200511.png" alt="微信图片_20230503200511.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230503200733.png" style="width: 370px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90573iBEE852448E08B6D8/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230503200733.png" alt="微信图片_20230503200733.png" /></span></P> Wed, 03 May 2023 12:08:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1229907#M272630 李先生的打印机 2023-05-03T12:08:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230022#M272661 <P>您好</P><P>感谢配合。</P><P>请问下图的pdf文件是点击上面的打印文档后，浏览--找到的吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683181366224.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90598i583815F8DFA8D884/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1683181366224.png" alt="_0-1683181366224.png" /></span></P><P>请先确认打印图片是否正常。</P><P>同时，请确认初一年这个pdf文件是否已经保存到手机本地。</P><P>或者也可以直接找到这个文件，直接打印测试一下，谢谢。</P><P>&nbsp;</P> Thu, 04 May 2023 06:24:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230022#M272661 双鱼座鲨鱼 2023-05-04T06:24:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230159#M272701 <P>从打印文档里面可以找到这个文件，这个文件有保存到本地，文件或照片都是这个样子只能预览不能打印；从微信找到这个文件选择打开方式里面的HPsmart也是只能预览不能打印。</P> Thu, 04 May 2023 14:32:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230159#M272701 李先生的打印机 2023-05-04T14:32:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230235#M272723 <P>您好</P><P>方便的话，可以换其它手机测试一下。</P><P>如果其它手机正常，可以重新安装hp smart，再重新测试。</P><P>如果其它手机也不正常，建议先确认电脑端（hp smart）打印是否正常。</P><P>谢谢</P> Fri, 05 May 2023 03:05:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230235#M272723 双鱼座鲨鱼 2023-05-05T03:05:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230368#M272761 <P>换个手机又有换个手机的问题，IOS一直转圈加载，电脑端正常，微信小程序也正常但是超级慢，真是垃圾垃圾垃圾中的战斗机，这么大一个公司，连个APP都搞不定，可以把程序员开除了，让用户做各种尝试一遍又一遍，你们软件有问题，折腾、纠结、自找不愉快！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！</P> Fri, 05 May 2023 12:02:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230368#M272761 李先生的打印机 2023-05-05T12:02:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230441#M272767 <P>您好</P><P>感谢反馈，目前来看，打印机硬件应该没有问题。</P><P>建议使用最新版本的ios和最新版本的hp smart测试，谢谢。</P><P>&nbsp;</P> Sat, 06 May 2023 02:50:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230441#M272767 双鱼座鲨鱼 2023-05-06T02:50:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230620#M272826 <P>孩子都上初一了吧</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683464142850.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90765i10D510F9048EAE37/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1683464142850.png" alt="_0-1683464142850.png" /></span></P><P>如果孩子有动手能力，可以让孩子复位打印机后，重新配置无线，然后再重新连接打印机测试一下。</P><P>这是让孩子操作的方法：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1683464285911.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90766iA75A6296F921BDD0/image-size/large?v=v2&amp;px=999" role="button" title="_1-1683464285911.png" alt="_1-1683464285911.png" /></span></P><P>如果孩子在操作过程中遇到问题，请让孩子及时联系我们。</P><P>祝孩子学业有成。</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 07 May 2023 12:58:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Desk-JetJet-2600deHP-SMART-zhi-neng-yu-lan-bu-neng-da-yin/m-p/1230620#M272826 双鱼座鲨鱼 2023-05-07T12:58:53Z