https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231116#M272951 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230510_121131505.jpg" style="width: 2000px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90912i5DFA0B03380414E6/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230510_121131505.jpg" alt="MTXX_MH20230510_121131505.jpg" /></span></P><P> 打印机背面这个可以打开约2~3cm又可以再合上的是干嘛用的？</P> Wed, 10 May 2023 04:19:51 GMT Tiger8 2023-05-10T04:19:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230634#M272831 <P>打印时每一页都会缺失一块，缺失的部分呈现空白</P> Sun, 07 May 2023 15:42:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230634#M272831 Tiger8 2023-05-07T15:42:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230636#M272833 <P>打印时每一页都会缺失一块，缺失的部分呈现空白，可能有以下几种原因和解决办法：</P><OL><LI>纸张边缘有杂质：<BR />这可能是由于纸张边缘存在杂质，导致打印过程中纸张被卡住。解决方法是确保纸张边缘没有杂质，并确保打印机的进纸口和出纸口没有被堵塞。</LI><LI>纸张质量问题：<BR />纸张质量不好也可能导致这个问题。如果纸张太薄或太厚，都可能使打印过程中出现缺失。解决方法是选择质量更好的纸张。</LI><LI>墨水不足：<BR />墨水不足也可能导致这个问题。当墨水用完时，打印机就会在缺失的位置停止打印，并在打印机屏幕上显示一个空白页。解决方法是及时更换墨水，确保墨水量充足。</LI><LI>打印机设置不当：<BR />打印机设置不当也可能导致这个问题。例如，如果打印机的属性设置为“纵向打印”，但实际文档需要横向打印，就会出现缺失的问题。解决方法是将打印机的属性设置为“横向打印”。</LI><LI>软件故障：<BR />软件故障也可能导致这个问题。例如，如果驱动程序损坏，就可能导致打印缺失的问题。解决方法是重新安装驱动程序，确保驱动程序正常工作。</LI></OL><P>综上所述，以上是一些常见的打印缺失问题及其解决方法。如果这些方法都不起作用，建议联系专业维修人员进行检查和修复。</P> Mon, 08 May 2023 00:24:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230636#M272833 donnhao 2023-05-08T00:24:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230706#M272846 <P>您好</P><P>请提供一下打印打印预览效果的截图，同时，拍照打印效果，发图片给我，以便确认问题，谢谢。</P> Mon, 08 May 2023 04:33:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230706#M272846 双鱼座鲨鱼 2023-05-08T04:33:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230899#M272892 <UL><LI><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20230509_095532.jpg" style="width: 1356px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90846i7699815F06EC24BD/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20230509_095532.jpg" alt="IMG_20230509_095532.jpg" /></span></LI></UL><P> </P> Tue, 09 May 2023 01:59:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230899#M272892 Tiger8 2023-05-09T01:59:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230912#M272895 <P>您好</P><P>感谢配合</P><P>从打印效果来看，可能和耗材有关。</P><P>请问打印机使用的是原装粉盒，原装成像鼓吗？</P><P>&nbsp;</P> Tue, 09 May 2023 02:38:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230912#M272895 双鱼座鲨鱼 2023-05-09T02:38:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230916#M272896 <P>打印同一份文件，若选择彩色，则打印后页面内容会有缺失，缺失的位置随机。若选择黑白，则打印完整。</P><UL><LI>打印机与笔记本电脑连接方式为USB。驱动为HP官网上下载的。用HP print and Doctorscan5.7.2扫描则①修复打印为一切正常②修复扫描则提示⊙设备管理器有问题要重启电脑，未能解决问题。继续修复扫描还提示⊙wind0ws（WIA）扫描也有问题，⊙HP Scan也有问题。⊙测试扫描没有反映。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230509_104400821.jpg" style="width: 2944px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90851iA1E9207183E35881/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230509_104400821.jpg" alt="MTXX_MH20230509_104400821.jpg" /></span><P> </P></LI></UL><P> </P> Tue, 09 May 2023 02:46:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230916#M272896 Tiger8 2023-05-09T02:46:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230919#M272897 <P>打印机买回后从未动过粉盒和硒鼓，都是原装的，只是静置多年未用，两年前用台式电脑连接使用正常。最近因为是用笔记本电脑，所以重新在HP官网上下载了驱动程序，使用就不行了。</P> Tue, 09 May 2023 02:53:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230919#M272897 Tiger8 2023-05-09T02:53:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230922#M272898 <P>您好</P><P><SPAN>Hp Laser Jet CP1025 Color是单功能打印机，不支持扫描功能。</SPAN></P><P><SPAN>建议重新安装粉盒及成像单元后，重新测试打印效果。</SPAN></P><P><SPAN>如果问题依旧，建议联系维修中心具体检测打印机。</SPAN></P><P>&nbsp;</P> Tue, 09 May 2023 03:30:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1230922#M272898 双鱼座鲨鱼 2023-05-09T03:30:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231034#M272933 <P>请问重新安装粉盒和成像单元如何操作？谢谢你啦！</P> Tue, 09 May 2023 22:46:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231034#M272933 Tiger8 2023-05-09T22:46:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231036#M272934 <P>此时将硒鼓取出并重新安装，4色粉盒也依次取出再安装。可以打印但选择彩色打印出来的为黑白。</P> Wed, 10 May 2023 00:25:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231036#M272934 Tiger8 2023-05-10T00:25:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231071#M272939 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230510_095549783.jpg" style="width: 1500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90882iFC658A1D0BDAF475/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230510_095549783.jpg" alt="MTXX_MH20230510_095549783.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230510_094044058.jpg" style="width: 1500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90883iB06159C704CCD728/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230510_094044058.jpg" alt="MTXX_MH20230510_094044058.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230510_093749982.jpg" style="width: 1950px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90884i0C11DAD52F8C1418/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230510_093749982.jpg" alt="MTXX_MH20230510_093749982.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230510_095114921.jpg" style="width: 1500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90885iA318C4D8DE4D0B83/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230510_095114921.jpg" alt="MTXX_MH20230510_095114921.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230510_095207111.jpg" style="width: 1500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90886iFEF3D78C8AAEE3B8/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230510_095207111.jpg" alt="MTXX_MH20230510_095207111.jpg" /></span></P><P> 图3是打印清洁页，图4图5是打印故障排除页。</P><P>请帮助排除故障</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230510_101649995.jpg" style="width: 1500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90894iEFB08414D51E19FB/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230510_101649995.jpg" alt="MTXX_MH20230510_101649995.jpg" /></span></P><P> 黑白打印完整。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230510_101713554.jpg" style="width: 1500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90895i0B527EFDED98876B/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230510_101713554.jpg" alt="MTXX_MH20230510_101713554.jpg" /></span></P><P> 同一页面彩色打印成这样？</P> Wed, 10 May 2023 02:20:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231071#M272939 Tiger8 2023-05-10T02:20:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231081#M272940 <P>您好</P><P>感谢配合</P><P>从打印效果来看，进纸组件和成像鼓可能都存在问题，最好联系维修中心具体检测一下。</P> Wed, 10 May 2023 02:33:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231081#M272940 双鱼座鲨鱼 2023-05-10T02:33:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231116#M272951 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MTXX_MH20230510_121131505.jpg" style="width: 2000px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90912i5DFA0B03380414E6/image-size/medium?v=v2&amp;px=400" role="button" title="MTXX_MH20230510_121131505.jpg" alt="MTXX_MH20230510_121131505.jpg" /></span></P><P> 打印机背面这个可以打开约2~3cm又可以再合上的是干嘛用的？</P> Wed, 10 May 2023 04:19:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231116#M272951 Tiger8 2023-05-10T04:19:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231140#M272958 <P>您好</P><P>如图：</P><P>当打印机卡纸时，打开下面的盖子检查并取出卡纸。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683696872059.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90921i61D4805D7E9E6828/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1683696872059.png" alt="_0-1683696872059.png" /></span></P><P>&nbsp;</P> Wed, 10 May 2023 05:35:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-shi-mei-yi-ye-dou-hui-que-shi-yi-kuai-cheng-kong-bai/m-p/1231140#M272958 双鱼座鲨鱼 2023-05-10T05:35:41Z