https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231545#M273090 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LZZZzzzzz_0-1683875636029.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91031i7F0142578F949901/image-size/medium?v=v2&amp;px=400" role="button" title="LZZZzzzzz_0-1683875636029.png" alt="LZZZzzzzz_0-1683875636029.png" /></span>电脑访问连接正常，打印机共享访问不了</P><P>&nbsp;</P> Fri, 12 May 2023 07:15:25 GMT LZZZzzzzz 2023-05-12T07:15:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231545#M273090 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LZZZzzzzz_0-1683875636029.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91031i7F0142578F949901/image-size/medium?v=v2&amp;px=400" role="button" title="LZZZzzzzz_0-1683875636029.png" alt="LZZZzzzzz_0-1683875636029.png" /></span>电脑访问连接正常，打印机共享访问不了</P><P>&nbsp;</P> Fri, 12 May 2023 07:15:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231545#M273090 LZZZzzzzz 2023-05-12T07:15:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231560#M273098 <P>您好</P><P>1麻烦找到共享文件夹，属性--共享，截图发图片给我（需要重新确认网络路径）。</P><P>2请返回上图，截图填写的共享路径，发图片给我，谢谢。</P> Fri, 12 May 2023 07:57:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231560#M273098 双鱼座鲨鱼 2023-05-12T07:57:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231568#M273099 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LZZZzzzzz_0-1683878376220.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91037iB1D51DFA0ED3A849/image-size/medium?v=v2&amp;px=400" role="button" title="LZZZzzzzz_0-1683878376220.png" alt="LZZZzzzzz_0-1683878376220.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LZZZzzzzz_1-1683878381039.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91038iEFDF0713586C5747/image-size/medium?v=v2&amp;px=400" role="button" title="LZZZzzzzz_1-1683878381039.png" alt="LZZZzzzzz_1-1683878381039.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 12 May 2023 08:00:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231568#M273099 LZZZzzzzz 2023-05-12T08:00:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231570#M273100 <P>感谢配合</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683878568493.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91039iFDD18AB6F71F5021/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1683878568493.png" alt="_0-1683878568493.png" /></span></P><P>麻烦换成电脑ip地址试一下，谢谢。</P> Fri, 12 May 2023 08:03:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231570#M273100 双鱼座鲨鱼 2023-05-12T08:03:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231571#M273101 <P>IP地址也试过了，也是这样子，用别的电脑访问是正常的</P> Fri, 12 May 2023 08:05:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231571#M273101 LZZZzzzzz 2023-05-12T08:05:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231576#M273104 <P>您好</P><P>请帮忙确认：</P><P>1 打印机是有线还是无线，可以设置共享文件夹的电脑是有线还是无线，不能设置共享文件夹的电脑是有线还是无线？</P><P>2 打印机/可以设置的电脑/不能设置的电脑的ip地址，子网掩码，网关分别是多少？</P><P>谢谢</P> Fri, 12 May 2023 08:16:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231576#M273104 双鱼座鲨鱼 2023-05-12T08:16:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231581#M273106 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LZZZzzzzz_0-1683879595460.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91041i9A00D3CDB5946092/image-size/medium?v=v2&amp;px=400" role="button" title="LZZZzzzzz_0-1683879595460.png" alt="LZZZzzzzz_0-1683879595460.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9681b4ea830cc27e413bce4e0b04ec3.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91042i8FD6BA9672B53CBA/image-size/medium?v=v2&amp;px=400" role="button" title="9681b4ea830cc27e413bce4e0b04ec3.jpg" alt="9681b4ea830cc27e413bce4e0b04ec3.jpg" /></span></P><P> 都是有线的，别的电脑连接这个电脑的共享是可以的，打印机就连接不上，别的电脑上的共享这个打印机也连接不上</P> Fri, 12 May 2023 08:23:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231581#M273106 LZZZzzzzz 2023-05-12T08:23:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231583#M273107 <P>感谢配合</P><P>麻烦复位打印机，复位后，先不要手动配置ip，用dhcp方式重新测试。</P><P>如果电脑端可以设置共享了，不要更改打印机ip，直接将dhcp方式改为手动，再重新测试。</P><P>复位方法：设置--服务--恢复工厂--ok。</P><P>谢谢</P><P>&nbsp;</P> Fri, 12 May 2023 08:30:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231583#M273107 双鱼座鲨鱼 2023-05-12T08:30:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231595#M273110 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LZZZzzzzz_0-1683881448896.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91046i29422FF6E6C6B44D/image-size/medium?v=v2&amp;px=400" role="button" title="LZZZzzzzz_0-1683881448896.png" alt="LZZZzzzzz_0-1683881448896.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LZZZzzzzz_1-1683881453635.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91047iD04CE1D02206AC6B/image-size/medium?v=v2&amp;px=400" role="button" title="LZZZzzzzz_1-1683881453635.png" alt="LZZZzzzzz_1-1683881453635.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LZZZzzzzz_2-1683881457167.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91048i82CE958BAC924924/image-size/medium?v=v2&amp;px=400" role="button" title="LZZZzzzzz_2-1683881457167.png" alt="LZZZzzzzz_2-1683881457167.png" /></span></P><P>&nbsp;</P><P>已重置，IP与用户名访问仍然无法连接</P><P>&nbsp;</P> Fri, 12 May 2023 08:52:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231595#M273110 LZZZzzzzz 2023-05-12T08:52:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231598#M273111 <P>您好</P><P>麻烦关闭snmp，然后，重启打印机，重新测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683882163867.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91049i07DDFE7CA538682B/image-size/large?v=v2&amp;px=999" role="button" title="_0-1683882163867.png" alt="_0-1683882163867.png" /></span></P><P>&nbsp;</P> Fri, 12 May 2023 09:03:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231598#M273111 双鱼座鲨鱼 2023-05-12T09:03:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231800#M273135 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="0cb164e7981f7fdfb131b0660ae6cc9.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91104iB2231E10CD11A2B1/image-size/medium?v=v2&amp;px=400" role="button" title="0cb164e7981f7fdfb131b0660ae6cc9.jpg" alt="0cb164e7981f7fdfb131b0660ae6cc9.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="b0deb9d239d53b70ed76c3114c36bf5.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91103i4DF7E0200FDC3C57/image-size/medium?v=v2&amp;px=400" role="button" title="b0deb9d239d53b70ed76c3114c36bf5.jpg" alt="b0deb9d239d53b70ed76c3114c36bf5.jpg" /></span></P><P>还是访问不上  </P> Mon, 15 May 2023 02:09:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231800#M273135 LZZZzzzzz 2023-05-15T02:09:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231895#M273172 <P>您好</P><P>感谢配合</P><P>建议复位打印机后，重新配置打印机再重新测试。</P><P>复位方法：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1684134943649.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91134iCDCDEAC66EF74D68/image-size/large?v=v2&amp;px=999" role="button" title="_0-1684134943649.png" alt="_0-1684134943649.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 15 May 2023 07:16:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231895#M273172 双鱼座鲨鱼 2023-05-15T07:16:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231910#M273178 <P>已经重置过了啊</P> Mon, 15 May 2023 08:05:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231910#M273178 LZZZzzzzz 2023-05-15T08:05:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231920#M273183 <P>您好</P><P>麻烦找一条网线直接连接打印机和电脑测试，谢谢。</P> Mon, 15 May 2023 08:43:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-wen-jian-jia-ce-shi-bu-cheng-gong/m-p/1231920#M273183 双鱼座鲨鱼 2023-05-15T08:43:48Z