https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233631#M273620 <P>您好</P><P>麻烦找一条网线，直接连接打印机和电脑。</P><P>过5分钟后，重新打印配置页，谢谢。</P> Tue, 23 May 2023 05:16:30 GMT 双鱼座鲨鱼 2023-05-23T05:16:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233615#M273612 <P>打印机m180n网口灯黄光闪烁，不亮绿灯。</P><P>查看打印机的属性，IP地址什么的都显示不可用。</P><P>卸载驱动后安装，找不到打印机设备。</P><P>这个该怎么解决？</P> Tue, 23 May 2023 04:42:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233615#M273612 山水山水 2023-05-23T04:42:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233618#M273614 <P>您好</P><P>请将打印机连接网线，开机。</P><P>打印机就绪时，打印配置页，方法：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1684817454269.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91482i9106FE4FF7360825/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1684817454269.png" alt="_0-1684817454269.png" /></span></P><P>然后，发图片给我，以便确认问题，谢谢。</P> Tue, 23 May 2023 04:51:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233618#M273614 双鱼座鲨鱼 2023-05-23T04:51:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233624#M273616 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230523125829.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91485i75474C8B5AB854C0/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230523125829.jpg" alt="微信图片_20230523125829.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230523125831.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91484i160E297F8760790B/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230523125831.jpg" alt="微信图片_20230523125831.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230523125834.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91483iC83045AA98A1767D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230523125834.jpg" alt="微信图片_20230523125834.jpg" /></span></P> Tue, 23 May 2023 04:58:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233624#M273616 山水山水 2023-05-23T04:58:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233626#M273617 <P>您好</P><P>感谢配合</P><P>麻烦检查一下，是不是网线没有插好呢，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1684818013990.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91486iA53E44B45A90DF11/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1684818013990.png" alt="_0-1684818013990.png" /></span></P><P>&nbsp;</P> Tue, 23 May 2023 05:00:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233626#M273617 双鱼座鲨鱼 2023-05-23T05:00:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233627#M273618 <P>插好了，还试过换过网线，换过别的网络接口，都不行。</P><P>接口处一直闪黄灯</P> Tue, 23 May 2023 05:07:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233627#M273618 山水山水 2023-05-23T05:07:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233631#M273620 <P>您好</P><P>麻烦找一条网线，直接连接打印机和电脑。</P><P>过5分钟后，重新打印配置页，谢谢。</P> Tue, 23 May 2023 05:16:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233631#M273620 双鱼座鲨鱼 2023-05-23T05:16:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233637#M273623 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230523135437.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91491i40EF360E9991C843/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230523135437.jpg" alt="微信图片_20230523135437.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230523135440.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91490iA91D310798150F10/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230523135440.jpg" alt="微信图片_20230523135440.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230523135442.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91489i96F09B2D1B3AE409/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230523135442.jpg" alt="微信图片_20230523135442.jpg" /></span></P> Tue, 23 May 2023 05:55:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233637#M273623 山水山水 2023-05-23T05:55:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233639#M273624 <P>您好</P><P>感谢配合</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1684821701003.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91492iE4B36645BE2EA99D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1684821701003.png" alt="_0-1684821701003.png" /></span></P><P>从图片来看，打印机网卡应该没有问题。</P><P>建议在交换机或路由器上换一口重新连接打印机。</P><P>注：一定要使用10/100m交接机/路由器，谢谢。</P><P>&nbsp;</P> Tue, 23 May 2023 06:03:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233639#M273624 双鱼座鲨鱼 2023-05-23T06:03:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233658#M273630 <P>换了，打印出来配置页面显示网络也正常了。</P><P>但是还是文档被挂起。然后显示错误</P><P>驱动也重新安装过了</P> Tue, 23 May 2023 06:48:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233658#M273630 山水山水 2023-05-23T06:48:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233660#M273632 <P>您好</P><P>新的配置页发给我，谢谢。</P> Tue, 23 May 2023 06:52:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233660#M273632 双鱼座鲨鱼 2023-05-23T06:52:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233671#M273634 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230523150856.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91501i2A952B0B27C45FC1/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230523150856.jpg" alt="微信图片_20230523150856.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230523150859.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91503i5FA6EDBEA6E1F64D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230523150859.jpg" alt="微信图片_20230523150859.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230523150901.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91502i68C527CBA6ABCA00/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230523150901.jpg" alt="微信图片_20230523150901.jpg" /></span></P> Tue, 23 May 2023 07:09:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233671#M273634 山水山水 2023-05-23T07:09:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233683#M273639 <P>您好</P><P>请在电脑上打开一个浏览器，地址栏输入打印机ip</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1684825898312.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91504i0D8B7221BDBB98EE/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1684825898312.png" alt="_0-1684825898312.png" /></span></P><P>&nbsp;</P><P>如果电脑能访问到打印机</P><P>请打开电脑的控制面板--设备和打印机--找到打印机图标--右击它--打印机属性--端口。</P><P>添加端口--standard tcp/ip--输入打印机ip--下一步，下一步，直到完成。</P><P>然后重新测试打印，谢谢。</P> Tue, 23 May 2023 08:08:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233683#M273639 双鱼座鲨鱼 2023-05-23T08:08:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233685#M273641 <P>打不起来</P> Tue, 23 May 2023 08:21:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233685#M273641 山水山水 2023-05-23T08:21:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233686#M273642 <P>以上操作过程麻烦发图片给我，例如：电脑能否访问打印机...</P><P>谢谢</P> Tue, 23 May 2023 08:23:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233686#M273642 双鱼座鲨鱼 2023-05-23T08:23:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233687#M273643 <P>ping了打印机的地址，ping不通</P> Tue, 23 May 2023 08:24:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233687#M273643 山水山水 2023-05-23T08:24:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233690#M273644 <P>麻烦按以下操作，发图片给我，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑ip地址.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91508i8902E38542E0FD34/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑ip地址.jpg" alt="查询电脑ip地址.jpg" /></span></P><P> </P> Tue, 23 May 2023 08:27:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233690#M273644 双鱼座鲨鱼 2023-05-23T08:27:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233692#M273645 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20230523163010.png" style="width: 638px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91509iC726F149C0F8A5F5/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20230523163010.png" alt="QQ截图20230523163010.png" /></span></P> Tue, 23 May 2023 08:30:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233692#M273645 山水山水 2023-05-23T08:30:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233695#M273646 <P>感谢配合</P><P>目前来看，打印机和电脑不在同一个网段，需要先将电脑改为和打印机同一网段后，电脑访问并设置打印机。</P><P>然后，再把电脑的信息改回来。</P><P>电脑：192.168.124.4、255.255.255.0，192.168.124.1</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1684830745358.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91510i5E614FC694505178/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1684830745358.png" alt="_0-1684830745358.png" /></span></P><P>&nbsp;</P> Tue, 23 May 2023 08:34:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233695#M273646 双鱼座鲨鱼 2023-05-23T08:34:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233703#M273650 <P>是需要重新安装驱动吗？</P> Tue, 23 May 2023 08:50:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233703#M273650 山水山水 2023-05-23T08:50:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233704#M273651 <P>请问，操作到哪一步了，谢谢</P> Tue, 23 May 2023 08:52:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m180n-da-yin-ji-da-yin-shi-xian-shi-cuo-wu-tuo-ji/m-p/1233704#M273651 双鱼座鲨鱼 2023-05-23T08:52:42Z