https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-2723-shang-dian-hou-suo-you-zhi-shi-deng-ye-jing-ping-shan-shuo/m-p/1234755#M273897 <P>去年买的 HP DeskJet 2723 家用一体机，一直使用良好。昨天插上电源后发现无法正常工作了：</P><P>白色的电源灯、3颗故障指示灯、还有液晶屏上的全部段码，都按照同一频率闪烁，大体是1s亮1s灭的样子。</P><P>各位有遇到过这种情况吗？</P> Mon, 29 May 2023 06:49:17 GMT 一剑出血 2023-05-29T06:49:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-2723-shang-dian-hou-suo-you-zhi-shi-deng-ye-jing-ping-shan-shuo/m-p/1234755#M273897 <P>去年买的 HP DeskJet 2723 家用一体机，一直使用良好。昨天插上电源后发现无法正常工作了：</P><P>白色的电源灯、3颗故障指示灯、还有液晶屏上的全部段码，都按照同一频率闪烁，大体是1s亮1s灭的样子。</P><P>各位有遇到过这种情况吗？</P> Mon, 29 May 2023 06:49:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-2723-shang-dian-hou-suo-you-zhi-shi-deng-ye-jing-ping-shan-shuo/m-p/1234755#M273897 一剑出血 2023-05-29T06:49:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-2723-shang-dian-hou-suo-you-zhi-shi-deng-ye-jing-ping-shan-shuo/m-p/1234766#M273903 <P>您好</P><P>麻烦重新安装墨盒，同时检查打印机内部是否有卡纸或异物。</P><P>重启打印机重新测试。</P><P>如果打印机能连接上手机或电脑，也可以通过hp smart首页，具体确认打印机状态，谢谢。</P><P>&nbsp;</P> Mon, 29 May 2023 07:48:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-2723-shang-dian-hou-suo-you-zhi-shi-deng-ye-jing-ping-shan-shuo/m-p/1234766#M273903 双鱼座鲨鱼 2023-05-29T07:48:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-2723-shang-dian-hou-suo-you-zhi-shi-deng-ye-jing-ping-shan-shuo/m-p/1234962#M273940 <P>已重新安装墨盒。</P><P>打印机打开后未发现内部有异物，没有碎纸。</P><P>将打印机断电15分钟后，重新上电，故障现象依旧。</P><P>HP Smart 中无法发现打印机。局域网中无法发现打印机。打印机应该还没有运行到初始化无线的步骤。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获1.PNG" style="width: 643px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91864iB7A16642AB57F59E/image-size/large?v=v2&amp;px=999" role="button" title="捕获1.PNG" alt="捕获1.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获2.PNG" style="width: 753px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91863i9535CEEAA481977C/image-size/large?v=v2&amp;px=999" role="button" title="捕获2.PNG" alt="捕获2.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获3.PNG" style="width: 648px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91862iE6988A1FEBF9702A/image-size/large?v=v2&amp;px=999" role="button" title="捕获3.PNG" alt="捕获3.PNG" /></span></P> Tue, 30 May 2023 03:37:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-2723-shang-dian-hou-suo-you-zhi-shi-deng-ye-jing-ping-shan-shuo/m-p/1234962#M273940 一剑出血 2023-05-30T03:37:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-2723-shang-dian-hou-suo-you-zhi-shi-deng-ye-jing-ping-shan-shuo/m-p/1235157#M274002 <P>您好</P><P>感谢配合</P><P>从故障描述来看，打印机存在硬件问题可能性大，建议联系维修中心具体检测打印机。</P><P>给您带来不便，敬请谅解。</P><P>&nbsp;</P> Wed, 31 May 2023 02:50:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-2723-shang-dian-hou-suo-you-zhi-shi-deng-ye-jing-ping-shan-shuo/m-p/1235157#M274002 双鱼座鲨鱼 2023-05-31T02:50:30Z