https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234780#M273909 <P>您好，通过其他软件发送到打印机打印可以，但是CAD就没办法</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1112345_0-1685350853508.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91811iD73E44EBD8665373/image-size/medium?v=v2&amp;px=400" role="button" title="1112345_0-1685350853508.png" alt="1112345_0-1685350853508.png" /></span></P><P>&nbsp;</P> Mon, 29 May 2023 09:01:00 GMT 1112345 2023-05-29T09:01:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/982096#M232744 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="沈阳力格_0-1592316418235.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46270i2353DAB0C9DB8D76/image-size/medium?v=v2&amp;px=400" role="button" title="沈阳力格_0-1592316418235.png" alt="沈阳力格_0-1592316418235.png" /></span></P><P>打印测试页出现这个，通过网络IP打印，公司的其他电脑都可以打印！</P><P>系统为WIN10 64位，感觉好像下班的时候点击了win10更新关机！</P> Tue, 16 Jun 2020 14:09:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/982096#M232744 沈阳力格 2020-06-16T14:09:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/982215#M232758 <P>您好</P><P>重启电脑，关闭电脑端杀毒软件及防火墙后重新测试打印。</P><P>如果问题依旧，重启打印服务，后测试打印，谢谢。</P> Wed, 17 Jun 2020 07:36:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/982215#M232758 双鱼座鲨鱼 2020-06-17T07:36:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/982703#M232794 <P>都试过了不好使，可以ping通，就是不能打印，其他的hp网络打印机都可以打印！通过别人的共享也不行，机器没有装杀毒软件！</P> Fri, 19 Jun 2020 08:39:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/982703#M232794 沈阳力格 2020-06-19T08:39:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/983346#M232908 <P>你好，能解决吗</P> Mon, 22 Jun 2020 11:37:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/983346#M232908 沈阳力格 2020-06-22T11:37:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/983492#M232934 <P>您好</P><P>建议检查一下系统是否设置过还原点。</P><P>有条件还原系统后重新测试打印。</P><P>&nbsp;</P> Tue, 23 Jun 2020 07:44:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/983492#M232934 双鱼座鲨鱼 2020-06-23T07:44:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1025716#M234879 <P>系统也恢复原点了，还是不行，现在是打印机本机直接打印不行，本机打印机共享以后，通过网上邻居找到本机共享的打印机，然后点击属性，就能打印测试页！打印机ip地址也能ping通，通过别的计算机共享也能打印了，就是本机直接打印不行，请教！</P> Sat, 22 Aug 2020 04:05:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1025716#M234879 沈阳力格 2020-08-22T04:05:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1029589#M235076 <P>您好</P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">win10</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">更新后，打印机无法打印</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">:</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">微软推送的</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">KB4560960</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">导致无法正常打印，</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">1903~1909</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">的</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">win10</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">操作系统需要安装</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">KB4567512</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">后，重启电脑可恢复打印。</SPAN></SPAN></SPAN></SPAN></SPAN></P> Wed, 26 Aug 2020 01:47:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1029589#M235076 双鱼座鲨鱼 2020-08-26T01:47:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1030209#M235116 <P>KB4567512这个不让安装，所有版本都试了，显示不适合此版本windows！有办法吗</P> Thu, 27 Aug 2020 06:36:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1030209#M235116 沈阳力格 2020-08-27T06:36:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1030210#M235117 <P>KB4560960这个确实在更新里面，win10 版本为1909</P> Thu, 27 Aug 2020 06:38:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1030210#M235117 沈阳力格 2020-08-27T06:38:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1030756#M235147 <P>您好</P><P>建议删除KB4560960 ，然后重启电脑，重新测试打印，谢谢。</P> Fri, 28 Aug 2020 02:41:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1030756#M235147 双鱼座鲨鱼 2020-08-28T02:41:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1233977#M273732 <P>怎么删除KB<SPAN>4560960，我也遇到同样的问题</SPAN></P><P>&nbsp;</P> Thu, 25 May 2023 02:58:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1233977#M273732 1112345 2023-05-25T02:58:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234004#M273740 <P>您好</P><P>请参考：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1684992933799.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91609i008A5785585A7125/image-size/large?v=v2&amp;px=999" role="button" title="_0-1684992933799.png" alt="_0-1684992933799.png" /></span></P><P>&nbsp;</P> Thu, 25 May 2023 05:42:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234004#M273740 双鱼座鲨鱼 2023-05-25T05:42:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234009#M273744 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1112345_0-1684994127038.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91610i4FE8A2EA79337253/image-size/medium?v=v2&amp;px=400" role="button" title="1112345_0-1684994127038.png" alt="1112345_0-1684994127038.png" /></span></P><P>&nbsp;</P><P>没有找到</P> Thu, 25 May 2023 05:55:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234009#M273744 1112345 2023-05-25T05:55:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234010#M273745 <P>而且在官网也没有找到对应的win10的驱动</P> Thu, 25 May 2023 05:57:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234010#M273745 1112345 2023-05-25T05:57:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234011#M273746 <P>您好</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机（dj500）图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Thu, 25 May 2023 05:59:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234011#M273746 双鱼座鲨鱼 2023-05-25T05:59:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234024#M273752 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1112345_0-1684996388734.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91615iBE2F604056DEFE5D/image-size/medium?v=v2&amp;px=400" role="button" title="1112345_0-1684996388734.png" alt="1112345_0-1684996388734.png" /></span></P><P>&nbsp;</P> Thu, 25 May 2023 06:33:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234024#M273752 1112345 2023-05-25T06:33:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234027#M273754 <P>您好</P><P>麻烦提供完整截图，确认端口的同时，需要确认驱动语言，谢谢。</P> Thu, 25 May 2023 06:40:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234027#M273754 双鱼座鲨鱼 2023-05-25T06:40:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234029#M273755 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1112345_0-1684996905705.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91616i65A09680930EB87A/image-size/medium?v=v2&amp;px=400" role="button" title="1112345_0-1684996905705.png" alt="1112345_0-1684996905705.png" /></span></P><P>驱动语言是什么</P> Thu, 25 May 2023 06:42:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234029#M273755 1112345 2023-05-25T06:42:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234031#M273756 <P>您好</P><P>麻烦点击属性，截图，发图片给我，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1684997407570.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91617i7B51E0C6543D5509/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1684997407570.png" alt="_0-1684997407570.png" /></span></P><P>&nbsp;</P> Thu, 25 May 2023 06:50:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234031#M273756 双鱼座鲨鱼 2023-05-25T06:50:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234033#M273757 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1112345_0-1684997506617.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91618iA6EEEE106FCB4771/image-size/medium?v=v2&amp;px=400" role="button" title="1112345_0-1684997506617.png" alt="1112345_0-1684997506617.png" /></span></P><P>&nbsp;</P> Thu, 25 May 2023 06:51:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet-500-win10-64wei-chu-xian-cao-zuo-wu-fa-wan-cheng-0x0000007f/m-p/1234033#M273757 1112345 2023-05-25T06:51:53Z