https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1235189#M274010 <P>您好</P><P>请在电脑的控制面板--设备和打印机中找到2300打印机图标。&nbsp;</P><P>右击它--打印机图标--打印机属性--端口。</P><P>找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 31 May 2023 05:03:35 GMT 双鱼座鲨鱼 2023-05-31T05:03:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234891#M273926 <P>设备信息：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_2-1685410893858.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91839i22F9981C6FE1321B/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_2-1685410893858.png" alt="Tracy_1025_2-1685410893858.png" /></span></P><P>系统信息：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_1-1685410874394.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91838iB13351BA2EB47457/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_1-1685410874394.png" alt="Tracy_1025_1-1685410874394.png" /></span></P><P>1.通过安装下图软件及<STRONG>连接IP</STRONG>添加的打印机，设备显示正常</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_0-1685410855090.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91837i1BE02F16712B246C/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_0-1685410855090.png" alt="Tracy_1025_0-1685410855090.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_3-1685410973512.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91841iF9864F1B55B7F04B/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_3-1685410973512.png" alt="Tracy_1025_3-1685410973512.png" /></span></P><P>2.打印测试页打印测试页显示由于线程退出或应用程序请求，已中止I/O操作</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_4-1685411015071.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91842i39B9E4A6DEEC66B8/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_4-1685411015071.png" alt="Tracy_1025_4-1685411015071.png" /></span></P><P>3.打印word/PDF时显示如下</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_5-1685411050786.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91843iF996EBDA3074C134/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_5-1685411050786.png" alt="Tracy_1025_5-1685411050786.png" /></span></P><P>&nbsp;</P> Tue, 30 May 2023 01:44:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234891#M273926 Tracy_1025 2023-05-30T01:44:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234895#M273928 <P>您好</P><P>请打开电脑的控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Tue, 30 May 2023 01:50:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234895#M273928 双鱼座鲨鱼 2023-05-30T01:50:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234897#M273929 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_0-1685411552806.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91844iD63FB50D599340CC/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_0-1685411552806.png" alt="Tracy_1025_0-1685411552806.png" /></span></P><P>&nbsp;</P> Tue, 30 May 2023 01:52:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234897#M273929 Tracy_1025 2023-05-30T01:52:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234909#M273933 <P>您好</P><P>感谢配合，点击：添加端口--选择tcp/ip类型的端口--输入打印机ip地址，下一步，下一步，直到完成。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1685412835967.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91845i1B1402CF435AB707/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1685412835967.png" alt="_0-1685412835967.png" /></span></P><P>然后，重新打开电脑的控制面板-设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择刚才添加的端口-下一步-厂商选择hp - 型号选择 hp laserjet 2300 - 下一步 - 下一步安装至完成即可。</P><P>然后用 hp laserjet 2300 测试打印，谢谢。</P><P>&nbsp;</P> Tue, 30 May 2023 02:16:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234909#M273933 双鱼座鲨鱼 2023-05-30T02:16:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234913#M273934 <P>感谢支持，但还是报错</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_0-1685413224011.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91846iFB24241EFDEB7FD0/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_0-1685413224011.png" alt="Tracy_1025_0-1685413224011.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_1-1685413244482.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91847iA73EF2EA2BE46829/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_1-1685413244482.png" alt="Tracy_1025_1-1685413244482.png" /></span></P><P>&nbsp;</P> Tue, 30 May 2023 02:20:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234913#M273934 Tracy_1025 2023-05-30T02:20:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234922#M273935 <P>您好</P><P>麻烦添加laserjet 2300驱动，用2300驱动测试打印，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1685413353455.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91852i98CD48BAEE1BF681/image-size/large?v=v2&amp;px=999" role="button" title="_0-1685413353455.png" alt="_0-1685413353455.png" /></span></P><P>&nbsp;</P> Tue, 30 May 2023 02:23:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234922#M273935 双鱼座鲨鱼 2023-05-30T02:23:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234930#M273938 <P>你好，没有2300选项，是因为没有驱动吗？能给个链接吗</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_0-1685414725204.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91855i33F3E8515E45999D/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_0-1685414725204.png" alt="Tracy_1025_0-1685414725204.png" /></span></P><P>&nbsp;</P> Tue, 30 May 2023 02:45:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234930#M273938 Tracy_1025 2023-05-30T02:45:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234946#M273939 <P>您好</P><P>如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1685415623936.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91861i8B9C64E1D8FF6865/image-size/large?v=v2&amp;px=999" role="button" title="_0-1685415623936.png" alt="_0-1685415623936.png" /></span></P><P>如果找不到2300，请点击：windows 更新，然后再找laserjet 2300，谢谢。</P><P>&nbsp;</P> Tue, 30 May 2023 03:02:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1234946#M273939 双鱼座鲨鱼 2023-05-30T03:02:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1235006#M273959 <P>你好，安装2300后测试页打印成功，但仍然无法打印word等文件，请问是什么原因</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_1-1685427846145.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91876iFEC1360A669044FC/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_1-1685427846145.png" alt="Tracy_1025_1-1685427846145.png" /></span></P><P>&nbsp;</P> Tue, 30 May 2023 06:25:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1235006#M273959 Tracy_1025 2023-05-30T06:25:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1235189#M274010 <P>您好</P><P>请在电脑的控制面板--设备和打印机中找到2300打印机图标。&nbsp;</P><P>右击它--打印机图标--打印机属性--端口。</P><P>找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 31 May 2023 05:03:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1235189#M274010 双鱼座鲨鱼 2023-05-31T05:03:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1235212#M274020 <P>你好，先显示脱机，后重新添加后端口如图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_0-1685515620378.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91925iB57E5F0E8AB4E505/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_0-1685515620378.png" alt="Tracy_1025_0-1685515620378.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tracy_1025_1-1685515633767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91926i148C497124840A6E/image-size/medium?v=v2&amp;px=400" role="button" title="Tracy_1025_1-1685515633767.png" alt="Tracy_1025_1-1685515633767.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 31 May 2023 06:47:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1235212#M274020 Tracy_1025 2023-05-31T06:47:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1235261#M274034 <P>您好</P><P>请问打印机是通过有线还是无线连接电脑的呢？</P><P>同时，请确认网络中的其它电脑是否正常？</P><P>谢谢</P> Wed, 31 May 2023 09:52:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M427fdw-da-yin-ce-shi-ye-xian-shi-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1235261#M274034 双鱼座鲨鱼 2023-05-31T09:52:36Z