https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236835#M274362 <P>我猜是因为电脑安装过理光的驱动（因为试过通过内网连接理光的打印复印一体机），他就加载在一起了？以前我试过能够用hp的扫描仪的，不知道是不是安装过理光打印机的原因？我这台是直接usb连接到自己的主机上的，其他人能够通过共享来连接打印，就是不能扫描</P> Fri, 09 Jun 2023 00:20:01 GMT ychiou 2023-06-09T00:20:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236661#M274330 <P><SPAN>hphp打印机启动扫描程序，加载的是理光的扫描仪，然后下一步就出错了，这怎么操作呢<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="加载.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92276iD20F62E1E813771D/image-size/large?v=v2&amp;px=999" role="button" title="加载.png" alt="加载.png" /></span></SPAN></P> Thu, 08 Jun 2023 06:09:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236661#M274330 ychiou 2023-06-08T06:09:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236664#M274333 <P>您好</P><P>这个截图应该是前几天我给您标注的吧。</P><P>需要和您确认几个问题：</P><P>1 这台电脑上有没有安装理光的产品</P><P>2 其它电脑上通过hp scan 扫描是否正常</P><P>谢谢</P> Thu, 08 Jun 2023 06:13:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236664#M274333 双鱼座鲨鱼 2023-06-08T06:13:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236835#M274362 <P>我猜是因为电脑安装过理光的驱动（因为试过通过内网连接理光的打印复印一体机），他就加载在一起了？以前我试过能够用hp的扫描仪的，不知道是不是安装过理光打印机的原因？我这台是直接usb连接到自己的主机上的，其他人能够通过共享来连接打印，就是不能扫描</P> Fri, 09 Jun 2023 00:20:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236835#M274362 ychiou 2023-06-09T00:20:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236836#M274363 <P>确实是驱动问题，我刚刚卸载了所有理光的驱动，重新启动惠普的扫描仪程序，可以用了</P> Fri, 09 Jun 2023 00:38:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236836#M274363 ychiou 2023-06-09T00:38:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236898#M274378 <P>感谢反馈，感谢采纳！</P> Fri, 09 Jun 2023 05:07:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M232-M237sao-miao-chu-cuo-jia-zai-de-shi-li-guang-de-sao-miao-yi/m-p/1236898#M274378 双鱼座鲨鱼 2023-06-09T05:07:23Z