https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-dian-nao-duan-wu-fa-da-kai/m-p/1240252#M275099 <P>一开始是驱动自带的，卸载后是微软市场里下载的，都不行</P> Mon, 26 Jun 2023 08:26:50 GMT 金聚海 2023-06-26T08:26:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-dian-nao-duan-wu-fa-da-kai/m-p/1240219#M275084 <P>打开软件后一直是蓝色图标界面，ios手机上功能正常</P><P>电脑防火墙均已关闭</P><P>修复、重置、卸载都试过了，问题依旧</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-06-26 140602.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93242i0E550442EC958807/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-06-26 140602.png" alt="屏幕截图 2023-06-26 140602.png" /></span></P> Mon, 26 Jun 2023 06:08:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-dian-nao-duan-wu-fa-da-kai/m-p/1240219#M275084 金聚海 2023-06-26T06:08:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-dian-nao-duan-wu-fa-da-kai/m-p/1240227#M275089 <P>您好</P><P>请问现在打开的hp smart是单独通过微软市场下载的，还是安装打印机完整版驱动生成的？</P><P>谢谢</P> Mon, 26 Jun 2023 06:43:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-dian-nao-duan-wu-fa-da-kai/m-p/1240227#M275089 双鱼座鲨鱼 2023-06-26T06:43:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-dian-nao-duan-wu-fa-da-kai/m-p/1240252#M275099 <P>一开始是驱动自带的，卸载后是微软市场里下载的，都不行</P> Mon, 26 Jun 2023 08:26:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-dian-nao-duan-wu-fa-da-kai/m-p/1240252#M275099 金聚海 2023-06-26T08:26:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-dian-nao-duan-wu-fa-da-kai/m-p/1240431#M275130 <P>您好</P><P>如果您使用的是笔记本电脑，可以尝试连接手机热点后，重新打开hp smart测试。</P><P>如果您使用的是台式机，请删除之前安装的驱动及软件，重新下载并安装外文版驱动测试，谢谢。</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/LJ/M478-M479/Full_Webpack-48.6.4638_1-CLJM478f-M479f_UWWL_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/LJ/M478-M479/Full_Webpack-48.6.4638_1-CLJM478f-M479f_UWWL_Full_Webpack.exe</A>&nbsp;</P> Tue, 27 Jun 2023 05:08:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-dian-nao-duan-wu-fa-da-kai/m-p/1240431#M275130 双鱼座鲨鱼 2023-06-27T05:08:02Z