https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1242270#M275599 <P>如果平板正常，进纸器复印黑条，那么不是硬件问题，建议按照小鲨鱼的方法擦拭擦拭，多试试几次，找湿巾毛巾擦拭擦拭，多擦擦。</P> Fri, 07 Jul 2023 09:03:32 GMT Tsingddi 2023-07-07T09:03:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1240605#M275158 <P>打印机从送纸器扫描和复印，文件都会出现黑线，但是从玻璃面板上扫描复印都不会</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d1e14906fac63de8d2a33345954da1d.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93352i43B1D4203AFCAE52/image-size/large?v=v2&amp;px=999" role="button" title="d1e14906fac63de8d2a33345954da1d.jpg" alt="d1e14906fac63de8d2a33345954da1d.jpg" /></span></P> Wed, 28 Jun 2023 00:56:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1240605#M275158 478和53 2023-06-28T00:56:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1240636#M275165 <P>您好</P><P>请掀开上盖，清洁扫描玻璃条后，重新测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1687919347380.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93366iA0E8CF784C2D53C8/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1687919347380.png" alt="_0-1687919347380.png" /></span></P><P>&nbsp;</P> Wed, 28 Jun 2023 02:29:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1240636#M275165 双鱼座鲨鱼 2023-06-28T02:29:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1240921#M275248 <P>擦干净了这两个位置，但是还是有黑线</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="87f00bf2d9adfd72d7bbcdc58b13ab5.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93446i7B03420F016D1BD8/image-size/large?v=v2&amp;px=999" role="button" title="87f00bf2d9adfd72d7bbcdc58b13ab5.jpg" alt="87f00bf2d9adfd72d7bbcdc58b13ab5.jpg" /></span></P> Thu, 29 Jun 2023 08:25:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1240921#M275248 478和53 2023-06-29T08:25:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1240934#M275252 <P>您好</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1688029198411.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93451i6CDF9A87505B8298/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1688029198411.png" alt="_0-1688029198411.png" /></span></P><P>建议反复清洁扫描玻璃条，尤其是箭头指的白点，谢谢。</P> Thu, 29 Jun 2023 09:01:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1240934#M275252 双鱼座鲨鱼 2023-06-29T09:01:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1241397#M275348 <P>你好，反复清洁了那个位置，但是还是打出来有黑线</P> Mon, 03 Jul 2023 02:41:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1241397#M275348 478和53 2023-07-03T02:41:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1241613#M275418 <P>您好</P><P>感谢配合</P><P>如果清洁无效，建议联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> Tue, 04 Jul 2023 05:21:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1241613#M275418 双鱼座鲨鱼 2023-07-04T05:21:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1242270#M275599 <P>如果平板正常，进纸器复印黑条，那么不是硬件问题，建议按照小鲨鱼的方法擦拭擦拭，多试试几次，找湿巾毛巾擦拭擦拭，多擦擦。</P> Fri, 07 Jul 2023 09:03:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1242270#M275599 Tsingddi 2023-07-07T09:03:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1368292#M312776 <P>我也出现这个问题了，请问图中这两处如何拆开清洗呢？目前只能用湿巾简单擦拭表面，多页扫描中间还是有黑线</P> Wed, 12 Nov 2025 13:27:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1368292#M312776 木昜94 2025-11-12T13:27:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1368304#M312780 <P>您好</P> <P>请参考上图，反复清洁扫描器玻璃条后，再通过自动进纸器测试复印/扫描效果，谢谢。</P> Wed, 12 Nov 2025 22:46:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1368304#M312780 双鱼座鲨鱼 2025-11-12T22:46:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1376155#M315424 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131210iB1A709CCB82C1F36/image-size/large?v=v2&amp;px=999" role="button" title="111.jpg" alt="111.jpg" /></span></P><P>&nbsp;</P><P>我的情况就是这么搞定的。可以多试几次</P> Mon, 19 Jan 2026 12:20:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1376155#M315424 郭大少 2026-01-19T12:20:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1376281#M315465 <P>感谢分享</P> Tue, 20 Jan 2026 09:13:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cong-song-zhi-qi-sao-miao-he-fu-yin-wen-jian-dou-hui-chu-xian-hei-xian-dan-shi-cong-bo-li-mian-ban-shang-sao-miao-fu-yin-dou-bu-hui/m-p/1376281#M315465 双鱼座鲨鱼 2026-01-20T09:13:08Z