https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-chu-xian-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1243645#M275936 <P>两个都试了还是不行</P> Sun, 16 Jul 2023 07:44:23 GMT 233LLLL 2023-07-16T07:44:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-chu-xian-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1243500#M275922 <P><SPAN>卸载过驱动程序程序安装也不行，打印机设备删除再添加也试过了，还是不行</SPAN></P> Sat, 15 Jul 2023 05:47:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-chu-xian-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1243500#M275922 233LLLL 2023-07-15T05:47:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-chu-xian-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1243584#M275926 <P>您好</P><P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P><P>如果问题依旧，关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新测试。</P><P>谢谢</P> Sun, 16 Jul 2023 01:40:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-chu-xian-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1243584#M275926 双鱼座鲨鱼 2023-07-16T01:40:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-chu-xian-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1243645#M275936 <P>两个都试了还是不行</P> Sun, 16 Jul 2023 07:44:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-chu-xian-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1243645#M275936 233LLLL 2023-07-16T07:44:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-chu-xian-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1243773#M275961 <P>您好</P><P>请完成以下操作后，再重新测试。</P><P>如果问题依旧，请提供2次回复的操作过程截图，以便确认问题，谢谢。</P><P>&nbsp;</P><P>1 以管理员身份登录计算机</P><P>2 开始—运行<SPAN>--</SPAN> gpedit.msc—回车</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1689563540372.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94206i82B0DAD34696EE19/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1689563540372.png" alt="_0-1689563540372.png" /></span></P><P>&nbsp;</P><P>3 打开本地组策略编辑器—找到下图选项</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1689563540414.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94208i5890C097120D187F/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1689563540414.png" alt="_1-1689563540414.png" /></span></P><P>&nbsp;</P><P>4 双击：不允许安装使用内核模式驱动程序打印机—选择已禁用—确定</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1689563540429.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94207i6010EA4482F4A52C/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1689563540429.png" alt="_2-1689563540429.png" /></span></P><P>&nbsp;</P><P>5 重启电脑，重新安装打印机驱动测试即可</P> Mon, 17 Jul 2023 03:13:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-chu-xian-you-yu-xian-cheng-tui-chu-huo-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhiI-O-cao-zuo/m-p/1243773#M275961 双鱼座鲨鱼 2023-07-17T03:13:23Z